Inside Retail
FEBRUARY 11, 2024
During her time at Lululemon, which spanned 13 years from 2012 to 2020, Shaughnessy led over 40 stores and oversaw the brand’s national wholesale and community presence in ANZ. LSKD was recently named ‘Business of the Year’ in the 2024 Telstra Best of Business Awards. It also took home the award for outstanding growth.
Retail TouchPoints
SEPTEMBER 26, 2023
It’s important to make it easier for customers to understand what they’re getting to lower the chances of returns and negative reviews. Before founding the company in 2012, Hariharan spent five-plus years at Amazon building out automated vendor management and supply chain.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Retail TouchPoints
AUGUST 1, 2023
Since 2012, the median EBITDA for publicly traded retailers was 9.8%, according to Deloitte. The costs tied to ecommerce – from technology and app development to fast, free shipping and returns – can be daunting and may be exacerbating profitability challenges. In 2019, it declined to 6.7% and modestly rebounded to 8.6%
Retail TouchPoints
JUNE 7, 2023
That’s according to a recent study by the ICSC that surveyed Gen Z consumers, defined by the Pew Research Center as those born between 1997 and 2012. Free returns, at 31% , and quick/helpful customer service, at 27% , also are vital elements. The study found that four out of five are worried about the health of the U.S.
Inside Retail
JULY 19, 2023
Initially bootstrapped from a $2000 tax return , the family-owned brand was founded by Felicity Rodgers, who runs it with her sister Narelle Craig and husband Paul Rodgers. As part of the arrangement, Glow obtained 51 per cent ownership of Cargo Crew, with the brand retaining full management control.
Inside Retail
JULY 25, 2021
Customer experience and digital transformation expert Damian Madden refers to the new generation of art buyers as ‘art-lennials’. . “An Hartley founded Bluethumb with his brother George in 2012 after seeing how many artists struggled to get distribution through galleries and other traditional means to sell their artwork.
Inside Retail
FEBRUARY 16, 2022
InStitchu’s business model – and its clothes – have been turning heads since James Wakefield and Robin McGowan launched the brand in 2012. So those old T-shirt and jeans combinations won’t cut it for professionals returning to the office. A well-tailored customer experience.
Expert insights. Personalized for you.
264 
Let's personalize your content