Retail TouchPoints

FEBRUARY 20, 2025

A 2012 Nielsen report suggests that testing with just five users can uncover most usability issues, but this only works if your user groups arent very distinct from each other. Almost two-thirds of consumers say they abandon purchases due to poor website UX. Applause reported that in 2024, 41.7% tested during deployment.

Payment Services 179

Payment Services Checkout Promotions ATS 179

Inside Retail

JULY 8, 2025

Miles joined Sam’s Club China in 2012. ” And while Chinese consumers were increasingly addicted to discounts and promotions, Sam’s Club went the other way, offering “everyday low prices” without the gimmicks. According to him, the company had been in China since 1996, but its growth had stalled.

Promotions 130

Promotions Fulfillment Marketing Shopping 130

Inside Retail

MAY 27, 2025

When Adwaita Nayar co-founded Nykaa alongside her mother, Falguni Nayar, in 2012, India was a conspicuous outlier in the global beauty landscape. Community-driven strategy Indias consumer economy is paradoxical: vast yet uneven, price-sensitive but increasingly aspirational, high-growth but infrastructurally challenging.

Fashion 130

Fashion Consumer Marketing Shopping 130

Inside Retail

FEBRUARY 11, 2025

Five years ago a Queensland court ruled RFG had breached Australian Consumer Law, successfully finding in favour of the franchisees claim they were misled in 2012 over quality and supplier agreements. In 2015 the franchisor switched from supplying fresh cakes to frozen and there was a decline in product quality.

Store Operations 189

Store Operations Customer Experience Consumer Marketing 189

Inside Retail

DECEMBER 16, 2024

“The immediate effect is that overseas goods will become more expensive for Vietnamese consumers and face longer delivery times due to customs checks. Southeast Asia’s modern e-commerce industry, which we would claim started with the regional launch of Lazada in 2012, has always had a mix of foreign and domestic players.

Wholesale 130

Wholesale Consumer Shopping Marketing 130

Inside Retail

APRIL 11, 2025

Tinyme: Most of our orders will enter the US duty-free Tinym has run a dedicated US website since 2012, selling personalised childrens products made in Australia. Were reviewing all aspects of our operations to absorb costs where we can and will reassess our pricing structure, always with fairness and customer trust in mind, Doyle said.

Marketing 165

Marketing Department Stores Accessories Shipping 165

365 Retail

OCTOBER 28, 2024

As consumer trends shifted, Morph Costumes evolved beyond its original morph suits, expanding to over 1,000 unique designs and navigating challenges on platforms like Amazon. We use data to develop winning costumes and then aim to be the world leader at distributing them directly to consumers around the world through the Amazon marketplace.

Marketing 64

Marketing Advertising Consumer Apparel 64

Inside Retail

MARCH 2, 2025

Pana Organic, founded by founder Pana Barbounis in 2012, is one of the many specialty chocolate brands having to adapt in real-time to the cacao shortage. This broader product mix helps the company manage fluctuations in cacao prices while still providing consumers with a diverse selection of organic treats, explained Barbounis.

Consumer 147

Consumer Promotions Management Supermarket 147

Retail TouchPoints

JUNE 13, 2025

From yo-yoing new tariffs to supply chain instability to shifting consumer preferences, market turbulence is hitting retail hard. He joined IPC as President and CEO in April 2012 and continues to be instrumental in launching solutions to strengthen supply chain resilience and promote industry growth.

Promotions 147

Promotions Inventory Management Apparel Consumer 147

Inside Retail

JANUARY 29, 2025

Walking into the 1172-square-foot space designed by Ringo Studio, consumers are greeted by a 16-foot- long custom table with marble insets, anchored by a dramatic light fixture. As its name implies, Easyplant provides highly aesthetic, low-maintenance houseplants that come in self-watering Portuguese ceramic vessels.

Accessories 130

Accessories Boutique Fashion Location 130

Retail Gazette

DECEMBER 30, 2024

The retailer found itself grappling with an over-inflated rent bill and increasing competition from Card Factory and the supermarkets, which forced it to call in its first set of administrators in May 2012. It was sold a few weeks later to a subsidiary of US card maker American Greetings in a rescue deal that saved 434 out of its 784 stores.

Planning 52

Planning Supermarket Shopping Management 52

Retail Wire

JUNE 10, 2025

Tariffs, funding cuts, consumer spending, and overall economic pessimism are putting intense pressure on companies’ workforces,” said Andrew Challenger, senior vice president of Challenger, Gray & Christmas. For the first five months of 2025, employers cut a total of 696,309 jobs. As of May 2025, U.S.

Planning 130

Planning Consumer Marketing ATS 130

365 Retail

APRIL 25, 2025

A secure KYC identity verification doesnt have to be frustrating and time-consuming. These standards are aimed at combating money laundering (ML), terrorist financing, and proliferation, as outlined in the 2012 revisions. It makes the overall consumer experience more seamless while retaining high security standards.

Accounting 52

Accounting Checkout Finance Advertising 52

Retail TouchPoints

APRIL 24, 2025

The deal provides Wonder with a content studio that has been producing food and cooking content since 2012, and the eventual goal is to allow viewers watching a chef make a signature dish to then easily order it for delivery through Wonder, Grubhub or Blue Apron, Tastemade CEO and Co-founder Larry Fitzgibbon told the Wall Street Journal.

Merchant Services 147

Merchant Services Advertising ATS Payment Services 147

365 Retail

APRIL 17, 2025

Loyalty programs have been a mainstay of retail customer retention for decades, but their effect has never been as deep as it is with Gen Z consumers. The Psychology of Gen Z’s Brand Loyalty Gen Z consumers have come of age in an era in which choices abound, and loyalty to a brand is hard to find.

Marketing 52

Marketing Customer Retention Promotions Consumer 52

Retail Gazette

MAY 21, 2025

It said the deal will position OnBuy as a serious challenger to long-established players within the UKs consumer electronics space, including Amazon and Currys. Its heritage is one that we want to protect and enhance using our innovative technology and business model.

Planning 115

Planning Consumer Management Shopping 115

Retail Gazette

MARCH 27, 2025

Since its inception in 2012, Gymshark has redefined the gymwear industry, rapidly evolving from a startup to a global fitness powerhouse with an unwavering focus on community and innovation. ” We want to be a 100-year-old brand.

Location 110

Location Shopping Wholesale Marketing 110

VMS

JULY 10, 2025

Wan Kim, who bought Smoothie King in 2012, remains majority shareholder; his company said it plans to use the funds to accelerate growth, innovation and market leadership. Smoothie King announced Main Post Partners has bought a minority stake in the purveyor of blended fruit beverages and bowls for an undisclosed price.

Planning 90

Planning Management Consumer Marketing 90

Retail Prophet

APRIL 11, 2025

NRDC acquired Lord & Taylor in 2006, before buying Hudsons Bay, and taking the combined entity public in 2012. This enabled Baker to walk away from the wreckage of Hudsons Bay and carry on with the US business as though nothing had happened, leaving workers, landlords, suppliers and even hapless consumers to pick up the pieces.

Payment Services 40

Payment Services Department Stores Fashion Management 40

Small Biz Trends

JUNE 15, 2025

By focusing on customer acquisition through effective marketing and branding strategies, you’ll be better positioned to introduce novel solutions that meet consumer demands. Implementing scientific rigor similar to Lefkowitz’s methods can set your business apart in a competitive market.

Planning 68

Planning Marketing Consumer ATS 68

Small Biz Trends

JUNE 13, 2025

Technological Advancements: Innovations in battery technology and autonomous driving have positioned Tesla at the forefront of the market, demonstrating the critical role of cutting-edge tech in consumer appeal. You’ll find Tesla pioneered mass production techniques, making EVs more accessible and appealing to the average consumer.

Marketing 68

Marketing Consumer Planning Promotions 68

Small Biz Trends

JULY 8, 2025

Focus on Sustainability: Many junk removal franchises prioritize eco-friendly practices, offering services emphasizing recycling and upcycling, appealing to environmentally-conscious consumers. Founded in 2006 and franchising since 2012, it focuses on eco-friendly practices.

Marketing 81

Marketing Location Management Advertising 81

Retail TouchPoints

DECEMBER 13, 2021

With retailers already pushing out holiday sales to entice consumers to buy early and avoid delivery delays due to supply chain congestion, one tactic that they will lean on to entice customers is buy now, pay later (BNPL). BNPL Can Have an Effect on Consumers and Retailers.

Payment Services 264

Payment Services Consumer Returns Management 264

Retail TouchPoints

SEPTEMBER 10, 2020

For a long time, retail consumer data-gathering was a game rigged for big players. As a report from consulting firm Catalina showed, 90 of the top 100 consumer packaged goods companies lost market share to smaller brands in recent years. Many of these smaller brands are benefiting from changes in consumer panels. Not anymore.

Consumer 200

Consumer Marketing Grocer Shopping 200

Retail TouchPoints

FEBRUARY 14, 2023

His answer was that] the biggest thing you buy as a consumer is your home, and he didn’t just mean in scale and size, he meant financially, emotionally. Method launched in 2001 and had grown to $100 million in revenue by 2012 when it merged with soap brand Ecover. Don’t focus on consumers, focus on people. How is it made?

Consumer 277

Consumer Marketing Promotions Wholesale 277

Retail TouchPoints

APRIL 26, 2024

The company was founded in 2012 with its core product offering, BarkBox. The Bark product portfolio now includes toys, food, treats, dental kits and dental chews, and the brand is forging deep relationships with retailers like Target and PetSmart to bring this growing assortment to consumers.

Wholesale 278

Wholesale Consumer Marketing Advertising 278

Inside Retail

APRIL 3, 2022

“Our new locations in Sylvia Park and Botany Town Centre will not only appeal to our core demographic, but they will also help to connect our brand with Auckland’s outer suburbs and a more diverse consumer base. The brand, established in 2012, specialises in designer high-end frames.

Planning 246

Planning Location Shopping Consumer 246

Retail TouchPoints

APRIL 13, 2021

Ethical consumer goods brand The Honest Company filed for its long-anticipated IPO on April 9, 2021. Co-founded by actress Jessica Alba in 2012, the company touts a line of hypoallergenic, ethically sourced products in the baby, beauty and home cleaning categories. According to the SEC filing , The Honest Co.

Finance 279

Finance Consumer Location Planning 279

Retail TouchPoints

FEBRUARY 15, 2024

Maximizing Brand Reach and Loyalty The partnership is offered through BoA’s BankAmeriDeals program , which launched in 2012 and allows more than 45 million clients to earn cash back on deals when they pay for everyday purchases with an eligible debit or credit card.

Sporting Goods 287

Sporting Goods Accounting Consumer Marketing 287

Retail TouchPoints

DECEMBER 20, 2023

The Federal Trade Commission (FTC) has prohibited Rite Aid from using facial recognition technology in its stores, claiming the retailer failed to implement reasonable security procedures and prevent harm to consumers.

Consumer 264

Consumer Store Operations Customer Experience ATS 264

Inside Retail

NOVEMBER 20, 2022

Founded in 2012 by CEO Tim Dunn, Bushbuck is a hunting and outdoor brand that uses a direct-to-consumer business model. The company has already raised aroundd A$500,000 date via online crowdfunding platform Equitise and is looking to raise up to $1.8

Outdoor 245

Outdoor Accounting Planning Marketing 245

Retail TouchPoints

AUGUST 27, 2021

His results-driven leadership style and passion for building consumer-centric global brands will be instrumental in maximizing the full potential of our three luxury fashion houses,” Idol said in a statement. The Board and I are confident in Josh’s unique abilities to lead Capri Holdings.

ATS 264

ATS Fashion Planning Management 264

365 Retail

FEBRUARY 2, 2022

in January, the highest rate since 2012. Ms Dickinson also said this will directly affect the cost of living crisis, stating “it would be impossible to protect consumers from any future rises” in costs. According the latest BRC-NielsenIQ shop price index, annual shop price inflation jumped from 0.8% in December, to 1.5%

Shipping 80

Shipping Fashion Shopping Consumer 80

Inside Retail

OCTOBER 24, 2024

Australian activewear brand Do You Even marked the start of its Big W retail partnership and its first range being stocked in the discount department store with a consumer launch event. The Business’s direct-to-consumer online store will continue to drop unique and bold collections that stay true to its design DNA, that built the brand.

Department Stores 263

Department Stores Consumer Management ATS 263

Inside Retail

JULY 6, 2023

Launched in 2009 as a popular mobile game, the brand has now grown into a worldwide recognised media property, encompassing a wide range of entertainment and consumer products, two feature films, a long-form Netflix series, and location-based entertainment.

Location 242

Location Management Consumer Shopping 242

Retail TouchPoints

SEPTEMBER 13, 2022

Foley and Kushi have remained heavily involved with Peloton since they founded the company in 2012. We are immensely grateful to John and Hisao for having the vision, ambition and commitment to turn Peloton into the iconic consumer brand it is today,” said Boone in a statement. Both programs also include a $150 one-time setup fee. “As

Accessories 263

Accessories Apparel Consumer Marketing 263

Inside Retail

DECEMBER 25, 2022

The Retail Food Group (RFG) will pay $5 million to some franchisees of Michel Patisserie stores as part of a court-enforceable undertaking that settles the unconscionable conduct proceedings brought by the Australian Competition and Consumer Commission (ACCC). Waiving historical debts. This story originally appeared on Franchise Executives.

Payment Services 247

Payment Services Finance Marketing Consumer 247