Retail TouchPoints

APRIL 20, 2021

Eddy joined BJ’s in 2007 and assumed the role of EVP and CFO in 2011. Eddy also will join BJ’s Board of Directors. Laura Felice — currently SVP and Controller — has been appointed to replace Eddy as CFO. In 2018, he added Chief Administrative Officer to his title.

Wholesale 241

Wholesale Promotions Planning Marketing 241

Retail TouchPoints

FEBRUARY 22, 2021

Some of the complaints included: “Poor retail execution and strategy leading to stagnant sales and declining operating margins.” The investor group noted that Kohl’s operating income margins declined from 11.5% in 2011 to 6.1% billion in cumulative capital expenditures. “A

Inventory Management 200

Inventory Management ATS Management Planning 200

Inside Retail

JUNE 24, 2024

Implications for Central Group Entering the continent in 2011 with the acquisition of Rinascente, the Chirathivat family-owned conglomerate operates 40 luxury department stores across seven European countries.

Department Stores 263

Department Stores Location Store Operations Marketing 263

Retail TouchPoints

SEPTEMBER 3, 2024

Established in 2011, VoCoVo is a voice technology innovator, dedicated to meeting the current and future needs of the global retail industry while championing the people working within it. He is a former electronics and software engineer who turned his passion for technology into a thriving business.

Store Layout 269

Store Layout Management Store Operations ATS 269

Retail TouchPoints

OCTOBER 26, 2023

Paul Boyle has served as the CEO of Retail Insight since 2011; he was previously the company’s COO since its founding in 2005. It’s time retailers use the data at their disposal to create actionable insights that can finally begin tackling the ongoing availability issue. He is passionate about Retail Insight’s people, products and partners.

Checkout 263

Checkout Supermarket Fulfillment Consumer 263

Retail TouchPoints

SEPTEMBER 20, 2023

Founded in 2011, AZA is one of the world’s best-kept secrets — and among the most influential architecture and design consultancies for the luxury retail sector.

Fashion 261

Fashion Visual Merchandising Store Operations Customer Experience 261

Retail TouchPoints

FEBRUARY 16, 2021

Boylan, who joined Target in 2011, has been leading the company’s communications function since 2017. Now, her expanded responsibilities will include Target’s social responsibility and sustainability initiatives as well as the company’s philanthropic efforts, including the Target Foundation.

Promotions 173

Promotions Marketing Planning Management 173

Retail TouchPoints

AUGUST 29, 2023

We began offering the option for customers to go online to make an appointment for a store visit in 2010, debuted the MyVerizon app in 2011 and began offering BOPIS (buy online, pick up in-store) in 2016. Kelley Kurtzman: There are a lot of ways to connect with us, but 80% of our interactions originate in digital channels.

Payment Services 275

Payment Services Accounting Customer Experience Point of Sale 275

Talking Retail

AUGUST 9, 2021

Several convenience store operators have been named and shamed among 191 businesses discovered to have broken minimum wage law. was owed to more than 34,000 workers who were underpaid between 2011 and 2018. This story continues at Convenience stores among those breaking minimum wage law.

Store Operations 64

Store Operations ATS 64

Mass Relators

NOVEMBER 1, 2022

Owen, who has been with the company for nearly 30 years, assumed Dollar General’s chief operating officer role in August 2019 having previously held the roles of executive vice president, store operations from June 2015-August 2019 and senior vice president, store operations from August 2011-July 2014.

Store Operations 52

Store Operations Promotions Management Marketing 52

Retail TouchPoints

APRIL 15, 2024

The apparel retailer is expanding its brick-and-mortar footprint with plans to open at least 14 new stores in 2024, bringing its store count to nearly 100. Additionally, Untuckit has officially entered the wholesale market following a pilot program with Macy’s that began in November 2023. “We

Wholesale 130

Wholesale Shipping Boutique Finance 130

Mass Relators

JULY 12, 2022

Owen assumed Dollar General’s chief operating officer role in August 2019 having previously held the roles of executive vice president, store operations from 2015-2019 and senior vice president, store operations from 2011-2014.

Store Operations 52

Store Operations Management Planning Promotions 52

Mass Relators

JUNE 28, 2022

He joined DG in 2011, most recently serving as senior director of merchandising. Since joining DG in 2009, Miller continues to support store operations teams, merchant groups and vendor communities through planogram construction, database administration, third-party merchandising operations and new store publication functions.

Promotions 52

Promotions Beauty and Health Store Operations Management 52

Mass Relators

AUGUST 24, 2022

where he served as senior vice president of retail operations for Jewel-Osco in Illinois, Indiana and Iowa. Prior to joining Jewel-Osco, Bertram worked for Walmart for nearly 12 years, holding positions of increasing responsibility in store operations. Bertram joined Ahold from Supervalu Inc.,

Supermarket 52

Supermarket Store Operations Promotions Customer Experience 52

Mass Relators

JUNE 22, 2022

Doug and I have worked together on S-team since 2011. ” Jassy added that as part of the organizational change, Amazon’s stores operations organization will be united under a single leader, John Felton, who will report to Herrington.

Fulfillment 52

Fulfillment Finance Consumer Store Operations 52

Mass Relators

JULY 11, 2022

Doug and I have worked together on S-team since 2011. Jassy added that as part of the organizational change, Amazon’s stores operations organization will be united under a single leader, John Felton, who will report to Herrington.

Fulfillment 40

Fulfillment Finance Consumer Store Operations 40

Mass Relators

DECEMBER 13, 2021

Marshall’s Hy-Vee career began in 1982 at the Des Moines, Iowa, Save U More, which was a former brand owned and operated by Hy-Vee. He held many retail store operations and management positions within Hy-Vee, and in 2006 he was promoted to assistant vice president, operations, northwestern district. Jay Marshall.

Promotions 52

Promotions Accounting Health & Wellness Planning 52

Retail TouchPoints

JANUARY 21, 2021

That proliferation of sites ultimately led to the company’s 2011 launch and rebrand as Wayfair, providing one consolidated home experience online. Also tapping into the home solutions market, ecommerce retailer Wayfair was founded 18 years ago, evolving in its first decade to establish 250 different websites covering various niches.

Beauty and Health 261

Beauty and Health Customer Experience Marketing Consumer 261