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‘An exciting way to test a new market’: More fashion brands turn to rental

Inside Retail

Fulfilment by GlamCorner now sees the platform handling the logistics of clothing rental on behalf of fashion brands, including warehousing, cleaning, shipping and returns, and giving brands their own rental stores, which they can embed in their e-commerce sites and promote to customers. The ‘Attenborough’ effect.

Fashion 246
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Kroger announces leadership changes

Mass Relators

He was then promoted to group vice president of retail operations before being named senior vice president of sales and merchandising in 2009. Kimball took on a special assignment for the organization in 2015 before returning to Smith’s as vice president of operations in 2016.

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Guest Post: Employee Engagement and CX: 5 Strategies to Build Synergy

Hyken

In their 2009 meta-analysis presented by Gallup, Harter et al. This symbiotic relationship between CX and EX fosters a virtuous cycle, enhancing overall organizational performance and promoting loyalty both internally and externally. Satisfied customers, in turn, positively impact employee morale by validating their efforts.

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Exclusive CEO Q&A: How Hand & Stone Massage Kept Growth Going Even During Shutdowns

Retail TouchPoints

Todd Leff: It was an interesting time, right at the height of the financial crisis in 2009. RTP: Do you anticipate Hand & Stone will be able to return to a growth mode as we move past COVID-19? What attracted you to the company? A lot of people thought I was crazy to invest in a business that they perceived as a luxury.

Location 166
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Inside the Online Bookstore Building a ‘Model for Small Businesses to Compete with Amazon’

Retail TouchPoints

Customers across the country are making a concerted effort to effort to return to their local bookstores , but when they can’t, they shop on Bookshop.org. But then, “from the years of like 2009 to 2018, I just watched Amazon start eating everybody’s lunch,” he said. We’re leveraging all these small communities.

Shopping 295
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Retail technology for building recession resilience

I Vend

McKinsey’s research into the way that retailers managed cost reductions in the Great Recession of 2007-2009 found that ‘resilient retailers’ reduced their costs by two percentage points, while their ‘non-resilient’ counterparts increased theirs by the same amount. How can retail technology help retail stores to prepare for recession?

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Four things you should know about the Cisco STEM Shadow Program

Cisco Retail

In return, students must commit to a regular work schedule and attend all days of the program. The shadow program started at Cisco in 2009. Employees at Cisco’s Richardson, Texas campus started the shadow program in 2009 as an inclusion and diversity initiative. One day they will be my colleagues.