article thumbnail

Navigating the World of API and End-to-End Testing in Retail

Retail TouchPoints

E2E testing takes a wider perspective on helping retailers, looking after the entire journey, from online product purchase to checkout; however, it is slower as it involves entire system integration. Its fast and efficient and can also provide insights into various functions, such as product searches. Israel and Bangalore.

article thumbnail

Making High Conversion and High Security Play Nicely Together

Retail TouchPoints

Particularly at a time when stores are rushing to offer customers a click-and-collect checkout option , security friction and checkout conversion are often positioned opposite one another. Varga has been fighting online fraud since 2009 at various companies — even co-founding his own anti-fraud startup. Not true, though.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Scarred by the 2008 Recession and COVID, 48% of Gen Z Frequently Shops at Discount Stores

Retail TouchPoints

That sense of unease is to be expected from a cohort shaped by both the 2008-2009 Great Recession and the COVID pandemic, and it’s had a big impact on their shopping choices: nearly half ( 48% ) say they shop the most often at discount/off-price retailers, and 25% frequently patronize dollar stores. “If

article thumbnail

As Ecommerce Booms, Brands Must Boost App Stability

Retail TouchPoints

Essentially, app stability measures from start to finish — browsing to checkout — how frequently apps function without crashing or encountering an error that causes users to abandon their sessions. From 2009 to 2012, Smith led the product team as CTO of Heyzap, helping scale the company to more than 8 million users.

Checkout 243
article thumbnail

John Lewis rolls out AI age checks to sell knives online

Retail Gazette

This new system marks the return of online knife sales at John Lewis, which had been prohibited since 2009. By adding facial age estimation at checkout, we can help customers buy from our range of knives while making sure they arent purchased by anyone under the age of 18. year accuracy for people aged 13-17.

Checkout 111
article thumbnail

As Ecommerce Booms, Brands Must Boost App Stability

Retail TouchPoints

Essentially, app stability measures from start to finish — browsing to checkout — how frequently apps function without crashing or encountering an error that causes users to abandon their sessions. From 2009 to 2012, Smith led the product team as CTO of Heyzap, helping scale the company to more than 8 million users.

Checkout 147
article thumbnail

Top 5 Customer Service & CX Articles for the Week of August 7, 2023

Hyken

remains unchanged since 2009 while inflation reached 6.2% remains unchanged since 2009 while inflation reached 6.2% BONUS State Of Tipping Culture In America – Survey Report by Malia McCabe (DealAid) In America, minimum federal hourly cash wage for tipped employees is $2.13 as of 2023 and minimum federal wage of $7.25 in 2022 and 5.4%