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Aligning Purpose with Profits: How Consumer Goods Companies can Unlock Business Growth by Integrating Sustainability into their Operations

Retail TouchPoints

The rapid advancement of technology and social media has created a new generation of well-informed, empowered and discerning consumers. IBM’s Institute of Business Value (IBV) has just completed significant research into the priorities and decisions for supply chain operations and sustainability in partnership with The Consumer Goods Forum.

Consumer 210
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Beer Cartel invites consumers to buy up shares in the business

Inside Retail

And we want to enhance our logistics offering so that we can manage higher demand,” Kelsey said. Beer Cartel launched its beer subscription service back in 2009 and it now accounts for about 80 per cent of the online business, according to Kelsey. But consumers can also make one-off purchases on the site.

Consumer 231
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Buy Now, Pay Later: The Gen Z Alternative to Credit Cards

Retail TouchPoints

Contactless payment evolved with Venmo’s release in 2009, and similar mobile solutions like the Apple Wallet have followed. Consumers can either pay via a check or bank transfer, or have payments deducted from their credit or debit card automatically. By giving consumers a new way to pay, you are opening the door for more sales.

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After ‘Pandemic Hangover,’ Rebel Green Gains Actionable Insights With Data Analytics Solution

Retail TouchPoints

When the COVID-19 pandemic hit, eco-friendly household cleaner brand Rebel Green happily grappled with a surge in overnight mainstream success as consumer demand for cleaning products skyrocketed. The growth spike exposed multiple inefficiencies in the company’s management of its sales and inventory data.

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A shift in attitude: How Lekker Bikes is normalising e-bikes in Australia

Inside Retail

Back in 2009, industrial designer Meindert Wolfraad identified a gap in the market for practical, comfortable and stylish commuter bikes that would enable Sydney-siders to get around, similar to what he saw growing up in the Netherlands. Meindert Wolfraad: Lekker Bikes started back in 2009, in Sydney.

Planning 243
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Inside the Online Bookstore Building a ‘Model for Small Businesses to Compete with Amazon’

Retail TouchPoints

In the early days of trying to fundraise for Bookshop, I heard from investors over and over again that the American consumer only cares about speed and price, and ‘if you can’t beat Amazon on speed and price, you’re doomed,’” said Hunter. I try to shop local when I can, and I know I’m not the only one.

Shopping 295
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Three ways to make the recruitment process more inclusive

Inside Retail

NAB and Jesuit Social Services have been running the African Australian Inclusion Program since 2009. Firstly, they reframe the mission and vision of the hiring manager and broader recruitment team. Get out of the building To ‘get out of the building’ means to understand consumers’ problems, needs and desires.