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6 Keys to Empowering Store Associates During the Holiday Season

Retail TouchPoints

retailers will add 410,000 seasonal positions this year, which is the lowest number of jobs added in the quarter since 2008. Results from Retail TouchPoints’ 2023 Store Operations Survey indicate that hiring and retaining associates, at 70% , and high employee turnover rates, at 67% , are their top challenges.

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L Brands Names New CEO of Victoria’s Secret Lingerie, Appoints Three Other Leaders

Retail TouchPoints

L Brands has made multiple C-level leadership changes at Victoria’s Secret , including the promotion of Martin Waters to CEO of Victoria’s Secret Lingerie. Waters joined L Brands in 2008 as head of the retailer’s international division. She also has led human resources at ADT and Coca Cola Refreshments.

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Report: Forever 21 Will Reestablish  Physical Presence in China With a New Store

Retail TouchPoints

Forever 21 then opened a store on Alibaba ’s Tmall and has begun advertising its offerings for the 618 mid-year shopping festival. Forever 21 first entered China in 2008 but left the country a year later. to manage Forever 21’s China operations. The Chinese ecommerce market is expected to be worth $3.3

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Kohl’s Reaches Agreement with Activist Investors, Names Three New Board Members

Retail TouchPoints

The group of investors — which include Macellum Advisors GP, Ancora Holdings, Legion Partners Asset Management and 4010 Capital — collectively own 9.3% In February, the investor group nominated a slate of new candidates for the board citing “poor retail execution and strategy leading to stagnant sales and declining operating margins.”

Finance 163
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DG makes three exec changes

Mass Relators

. — Ariel dela Cruz has joined Dollar General as divisional vice president of store operations, in one of three executive moves the company announced. Dela Cruz’s LinkedIn page says he most recently served as vice president of Central East at Ulta Beauty. and Palmetto Capital Group.

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Dollar General promotes 18 executives

Mass Relators

. — Dollar General has promoted 18 executives to new roles at the company. In this role, she will continue to support DG’s store operations team, which now encompasses more than 20,000 retail stores including pOpshelf and Mexico. Leslie Allen Leslie Allen has been promoted to senior vice president, human resources.

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CVS Health COO Jon Roberts to retire

Mass Relators

CVS does not plan to hire a new COO at the moment. Before that, he served as president of CVS Caremark, the company’s pharmacy benefits management (PBM) business. In this role, he and his team focused on helping the company’s PBM clients improve health care outcomes for their members while managing overall health care costs.