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The Power of AI to Support Field Service Employees and Maintain Exceptional Customer Experiences

Retail TouchPoints

Companies looking to successfully manage a workforce responsible for performing home maintenance, appliance installation and repairs, critical electric or plumbing work — or overseeing short-cycle construction projects — need a strategy to overcome the challenges of building a candidate pipeline to ensure full staffing.

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Retail Assist X Retail Technology Show 2023

Retail Assist

Persistent challenges such as increased competition, changing customer preferences, and supply chain disruptions were met with various innovations such as AI-powered inventory management systems, personalised marketing strategies, and blockchain-based supply chain platforms.

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How Vintage Wine Estates is Uncorking New Opportunities in Alcohol Ecommerce

Retail TouchPoints

“The wine industry is a very old-school business, and it’s a distributor-driven business because of the 21st Amendment, which basically gave all the power to the states to regulate and manage alcohol sales,” explained Jessica Kogan, Chief Growth and Experience Officer at Vintage Wine Estates in an interview with Retail TouchPoints.

Fashion 252
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The Future of Experiential Retail

Retail TouchPoints

Bose recognized the potential of search marketing as an essential advertising channel in 2004. Bose regularly lectures the MBA classes at the Johnson Graduate School of Management, Cornell University; Zicklin School of Business, Baruch, NY and the Indian School of Business, Hyderabad.

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The New ‘Pandemic Personas’: Defining the Seismic Shift in Consumer Buying Behaviors

Retail TouchPoints

Bose recognized the potential of search marketing as an essential advertising channel in 2004. Bose regularly lectures the MBA classes at the Johnson Graduate School of Management, Cornell University; Zicklin School of Business, Baruch, NY and the Indian School of Business, Hyderabad.

Consumer 254
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I’m a forklift driver: Meet the women in retail who are breaking the bias

Inside Retail

From forklift drivers to supply chain managers and working in the auto industry, here are the inspiring stories and insights they shared with Inside Retail. Can you tell us about your previous work experience and how you began working at Amazon? Aimee Green, head of program management office, Mycar Tyre & Auto.

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From Cobblestones to Cyberspace: VMSD Celebrates Its 125th Year of Service to the Retail Industry

VMS

A 2004 article in VM+SD read, “Uptown Girl Goes Downtown,” as Bloomingdale’s opened a new store in one of SoHo’s 19th century cast-iron buildings. We saw a renewed commitment to strong storytelling and experiential design, while embracing the technical advances in signage, lighting and fixtures that best served the customer experience.”.