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14 Examples of Great Customer Experiences in Retail

Indigo 9 Digital

It has been nearly 20 years since Apple opened its first retail store in 2001 and that advice has not gone out of style. A loss prevention employee who sent the package wrote in a note accompanying the package: “Mr. The Ritz Carlton believes the key to customer engagement is employee engagement.

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10 Ways to Improve the Customer Experience in Retail

Indigo 9 Digital

It has been over 20 years since Apple opened its first retail store in 2001 and that advice has not gone out of style. A loss prevention employee who sent the package wrote in a note accompanying the package: “Mr. The Ritz Carlton believes the key to customer engagement is employee engagement.