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14 Examples of Great Customer Experiences in Retail

Indigo 9 Digital

It has been nearly 20 years since Apple opened its first retail store in 2001 and that advice has not gone out of style. Customers shopping at Hema can use the retailer’s app to scan the QR code on each item they wish to purchase then the item is added to their digital shopping cart. Personalized shopping recommendations.

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10 Ways to Improve the Customer Experience in Retail

Indigo 9 Digital

Every person you hire isn’t interested in going the extra mile and it is important to know this and to let go of employees that are performing at a low level to make room for those that will create the unique experiences that make shopping at your store a memorable one. Do you like this content?