Indigo 9 Digital

MARCH 11, 2022

By Tricia McKinnon For as much as we hear the words “the customer experience” the experience we have with many retailers often feels less than ideal. In defence of the retail industry delighting customers is not an easy thing to do. Nordstrom is making a bet that services are key to a great customer experience.

Customer Experience 52

Customer Experience Loss Prevention Employee Engagement Wholesale 52

Retail TouchPoints

FEBRUARY 14, 2023

Method launched in 2001 and had grown to $100 million in revenue by 2012 when it merged with soap brand Ecover. In fact, Dubitsky wants to throw out the four “P’s” of traditional marketing — product, price, place, promotion — altogether and replace them with four new ones: Hello toothpaste product description. Johnson & Son.

Consumer 277

Consumer Marketing Promotions Wholesale 277

Mass Relators

JANUARY 21, 2023

Their time-tested skills and cultivated expertise promoted food industry growth and gracefully elevated the industry’s profile, even when faced with the toughest economic environment in 40 years.” Obray was fiercely committed to the strength of the independent grocer, customer care and collaboration among his industry peers.

Beauty and Health 52

Beauty and Health Grocer Merchant Services Consumer 52