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14 Examples of Great Customer Experiences in Retail

Indigo 9 Digital

It has been nearly 20 years since Apple opened its first retail store in 2001 and that advice has not gone out of style. With the growth of DIY videos on YouTube there is a clear demand by the market for consumers to become experts by learning from other experts like you. The answer: “let’s put a bar [the Genius Bar] in our stores.

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10 Ways to Improve the Customer Experience in Retail

Indigo 9 Digital

After spending the last few years isolated because of the pandemic interactive activities like an engaging class is a great way to get customers into your store. And given the growth of DIY videos on YouTube there is a clear demand by the market for consumers to become experts by learning from other experts. Provide valuable services.