Retail TouchPoints
MAY 23, 2025
Shopifys Future of Personalization report names the top trends in 2025, and hyper-personalization is at the top of the list. Hyper-personalization is a strategy that uses data and AI to create experiences that are tailored to individual shoppers or customers. Personalization: Send an email featuring coats and sweaters to people in Minneapolis and sandals to people in Florida.
Retail Focus
MAY 27, 2025
Retailers are no strangers to tracking every item on the shelf, but most still ignore the true value of their digital shelves. Your product images, promotional videos, branded templates, and SEO content arent just accessories to your brand, but also assets with measurable impact. When treated as stock, these resources can significantly sharpen your competitive edge.
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Inside Retail
MAY 21, 2025
Fashion brand Dion Lee has been sold to US-based Revolve Group, a year after it collapsed into administration. The Australian Financial Review reported that Dion Lees administrator DVT Group has sold the brands remaining assets, including its archives, to Revolve for under $1 million. Revolve did not respond to the AFRs request for comment. People close to the negotiations said the Nasdaq-listed group has been in discussions to buy the label since last year.
Retail Wire
MAY 21, 2025
Starbucks has officially unveiled its summer menu, and one of the stand-out offerings is the Iced Horchata Oatmilk Shaken Espresso, which will only be available for a limited time. According to the nationwide coffee chain , the concept was developed by central California native Ricky Gonzalez. Gonzalez, who perfected the formula alongside Simon Vuong and the rest of the beverage development team, said that he was inspired by the Mexican culture prevalent in his neighborhood.
Speaker: Jason Cottrell and Gireesh Sahukar
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
Retail Gazette
MAY 20, 2025
Asda is looking to sell around 20 stores for 400m to help fund its turnaround plan. The supermarket chain is planning to offload the shops located across the UK and lease them back for the next 20 years. Asda has appointed property advisor Eastdil Secured to manage the sale, Green Street News reported. Sale-and-leaseback deals are popular among supermarkets as a means of raising capital to boost their balance sheet.
Inside Retail
MAY 20, 2025
Bedding retailer, Bedshed, has paid a fine of $39,600 after receiving two infringement notices from the Australian Competition and Consumer Commission (ACCC) for allegedly making false or misleading representations. The company had represented certain products it sold as being evaluated or approved by the National Disability Insurance Scheme (NDIS).
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Retail Wire
MAY 23, 2025
A sausage recall issued by the USDA has affected thousands of customers in several states. According to Allrecipes , about 100 pounds of ready-to-eat smoked andouille sausage have been recalled by Bourgeois Smokehouse due to a possible Listeria monocytogenes contamination. The sausage recall affects products that were produced on May 12 and sold at retail establishments starting May 13.
Retail Focus
MAY 21, 2025
This coffee-shop-meets-nail bar in the heart of central London by TiggColl architects uses a vibrant palette of coral orange and contrasting blues, to arouse curiosity, attract trade, and create an immersive brand experience. The bold and bright palette multi-layered materials and soft recurring curves infuse the design with a sense of play, from the shopfront through to the caf, and the nail salon space beyond.
Retail Dive
MAY 27, 2025
The department store returns to family control with traffic and sales comps up, and in a position to steal share from Saks Fifth Avenue.
Inside Retail
MAY 21, 2025
Online retailer Snaffle is being sued by the Australian Securities and Investments Commission (Asic) for allegedly inflating the cost of household goods and electronics and imposing illegal interest fees. Snaffle, operated by Walker Stores, raised the prices of washing machines, mobile phones and fridges, while also applying unlawful interest charges under its credit contracts, according to Asic.
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AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
Retail TouchPoints
MAY 27, 2025
Earlier this spring, Amazon and Walmart released investor updates within one day of each other that presented an interesting juxtaposition of how the two companies approach innovation: The long and short of it is that Amazon is a Why company, while Walmart is an And company. Walmart CEO Doug McMillon in an April 9 update following the companys investment community meeting: Were an and company.
Retail Wire
MAY 20, 2025
When it comes to live online shopping, TikTok Live has now taken the top spot when it comes to customer engagement. TikTok Live has taken the top spot in the U.S., surpassing competitors QVC and HSN. This makes the platform the leader in live social shopping, driving significant consumer engagement and purchases. Per Savings.com , “TikTok dominates consumer engagement: 29% of American adults have viewed TikTok Live for shopping, outpacing traditional platforms like QVC and HSN, especially
Retail Focus
MAY 21, 2025
To coincide with the London Coffee Festival (15-18 th May, The Truman Brewery), one of Europes biggest hot beverage events, Ugandan Coffee has unveiled a new campaign to encourage British coffee aficionados to choose its beans for their next cup. Kewzi Coffee This marks the Ugandan specialty coffee producers most prominent showcase yet at the London Coffee Festival, where it hopes to secure new listings with retailers and hospitality venues.
Retail Dive
MAY 21, 2025
The mass retailer lowered its guidance for the full year, announced the departure of multiple executives and launched a new strategic office in an effort to combat sales declines.
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Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
Inside Retail
MAY 25, 2025
In an era where sustainability is an increasingly critical driver of business strategy, Bearhug is at the forefront of transforming logistics with an environmentally conscious approach. Committed to redefining how businesses manage pallet wrapping, Bearhug demonstrates that ecological responsibility and commercial success are mutually reinforcing. Founded in 2023 by Tom Field and Max Higgins, Bearhug was cultivated out of a simple frustration: a truck driver wasting a kilo of plastic every day.
Retail TouchPoints
MAY 27, 2025
As part of the ongoing corporate restructuring following its March 2025 bankruptcy declaration, Hudsons Bay has agreed to assign up to 28 store lease locations in Ontario, Alberta and British Columbia to Ruby Liu Commercial Investment , a corporation indirectly controlled by billionaire Canadian mall owner Ruby Liu. An affiliate of the purchasing company is an existing landlord at three of the leased locations in British Columbia, which are included in the transaction.
Retail Wire
MAY 27, 2025
Salesforce, a company known for its wide-ranging customer relationship management (CRM) software and recent purchase of Slack (in 2021, for $27.7 billion, according to CNBC ), is now set to make another major acquisition in a deal worth approximately $8 billion in equity value. In a May 27 press release announcing the agreement, it was noted that those who hold Class A and Class B-1 common stock in Informatica will receive $25 in cash per share as part of the terms of the buyout.
Retail Focus
MAY 23, 2025
With more people working from home than ever before, having a dedicated workspace within your house is becoming increasingly important. A well-designed home office can help you stay organised, focused and productive. Read on for some tips on how to create a workspace that is both stylish and functional to meet your needs. Defining Your Workspace Needs The first step is identifying how you plan to use the space.
Speaker: David Worrell, CFO, Author & Speaker
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
Retail Dive
MAY 27, 2025
Ruby Liu plans to open "a new modern department store concept," though it’s unclear whether the stores can continue to operate under the iconic brand.
Inside Retail
MAY 22, 2025
It began with handmade beaded bracelets at Salamanca Market. Today, Francesca is rewriting the playbook for modern retail in Australia, fusing customisation, emotional storytelling and social impact into a rapidly scaling business. Behind the jewellery brand are sisters and co-founders Hannah and Rachel Vasicek, who have transformed a childhood hobby into a brand that delivers personal, purpose-driven experiences.
Retail TouchPoints
MAY 23, 2025
After years of Marie Kondo-esque simplicity, the retail design era of “back-to-basics” aesthetics defined by neutral palettes and sleek, pared-back interiors is quickly falling out of favor amongst consumers demanding more vibrant and immersive spaces. Recognizing this shift, many brands are unveiling a new wave of retail environments rich in color, texture and character, bringing renewed purpose to the in-person shopping experience.
Retail Wire
MAY 27, 2025
Dairy Queen is partnering with Warner Bros. to release an all-new “Superman”-themed menu featuring both sweet treats and food for superhero fans. The film, which is set to drop July 11, 2025, will be the first in the “Gods and Monsters” DC Universe reboot. Let’s look at what we know about the fast-food chain’s newest offerings.
Advertiser: ZoomInfo
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Retail Focus
MAY 21, 2025
Braintree Village has announced that Joules and Belstaff will be opening their first Essex-based outlet stores at the shopping destination this month, along with Brick Lane Bagel Co. joining its food and beverage lineup. Joules will open on 22 nd May in a 1,862 sq ft unit located opposite Adidas, whereas Belstaff will open on 29 th May in a 1,779 sq ft space next to Ralph Lauren.
Retail Gazette
MAY 27, 2025
Adidas warned that its customer data had been compromised as it become the latest retailer to be hit by a cyber attack in recent weeks. The sporting giant confirmed the criminals had accessed certain consumer data through a third-party customer service provider. Adidas said that no passwords or payment details had been taken by the attackers and that it was in the process of informing its customers.
Inside Retail
MAY 25, 2025
The Lone Star Rib House & Brews chain unveiled a trial drive-thru restaurant at Hawthorn, South Australia, on May 20. This is a franchised restaurant and Lone Star head office is working on the project with the franchisee. The initiative optimises the already-established drive-thru site to test the format and trial a drive-thru friendly menu. Gary Blyton, Lone Star general manager NSW/SA, said the new format is very much a trial at this stage.
Retail TouchPoints
MAY 21, 2025
Shopping is one of the primary tasks for which people use Google ; in fact, people shop across Google properties 1 billion times every day, so its not surprising that, as AI capabilities rapidly advance, Google is bringing more and more of that functionality to the forefront in order to enhance the shopping experience on its platforms. This week at Googles annual I/O conference for developers, the company announced several new advances, including a more personalized multimodal AI search experie
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When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.
Retail Wire
MAY 27, 2025
McDonald’s has announced that CosMc’s will soon be no more. According to UPI , the beverage-focused concept store will shutter its five pilot locations in the coming weeks, 18 months after it was first launched. However, all is not lost, as some of the beverages will be added to the menus of more than 13,000 U.S. McDonald’s locations after the final CosMc’s are shuttered.
LS Retail
MAY 23, 2025
iStock/tupungato Walk into any Starbucks in South Korea right now, and there are some names you definitely won't be hearing. Six to be exact - and they happen to be the names of the candidates running in the upcoming presidential race. That's because Starbucks has temporarily blocked customers who are ordering drinks from using these names, which would be called out by baristas.
Retail Gazette
MAY 21, 2025
Electrical specialist Comet has been snapped up by online marketplace OnBuy. The company said it plans to inject 10m into reviving the Comet brand and will relaunch its website in the fourth quarter. It said the deal will position OnBuy as a serious challenger to long-established players within the UKs consumer electronics space, including Amazon and Currys.
Inside Retail
MAY 26, 2025
The company turns in another solid quarter, but sales outlook is clouded. The worlds largest retail real estate owner and operator, Simon Property, reported results for the first quarter on May 12. And tariffs were, if not at the very top of investors minds, certainly close to it. Still, to some extent, it was business as usual, with CEO David Simon telling analysts on the conference call that the tariff situation has affected very few leasing deals, and the companys negotiating tactics were unc
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Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.
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