Retail TouchPoints
MAY 23, 2025
Shopifys Future of Personalization report names the top trends in 2025, and hyper-personalization is at the top of the list. Hyper-personalization is a strategy that uses data and AI to create experiences that are tailored to individual shoppers or customers. Personalization: Send an email featuring coats and sweaters to people in Minneapolis and sandals to people in Florida.
Retail Wire
MAY 23, 2025
A sausage recall issued by the USDA has affected thousands of customers in several states. According to Allrecipes , about 100 pounds of ready-to-eat smoked andouille sausage have been recalled by Bourgeois Smokehouse due to a possible Listeria monocytogenes contamination. The sausage recall affects products that were produced on May 12 and sold at retail establishments starting May 13.
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Inside Retail
MAY 21, 2025
Fashion brand Dion Lee has been sold to US-based Revolve Group, a year after it collapsed into administration. The Australian Financial Review reported that Dion Lees administrator DVT Group has sold the brands remaining assets, including its archives, to Revolve for under $1 million. Revolve did not respond to the AFRs request for comment. People close to the negotiations said the Nasdaq-listed group has been in discussions to buy the label since last year.
Retail Wire
MAY 21, 2025
Starbucks has officially unveiled its summer menu, and one of the stand-out offerings is the Iced Horchata Oatmilk Shaken Espresso, which will only be available for a limited time. According to the nationwide coffee chain , the concept was developed by central California native Ricky Gonzalez. Gonzalez, who perfected the formula alongside Simon Vuong and the rest of the beverage development team, said that he was inspired by the Mexican culture prevalent in his neighborhood.
Speaker: Jason Cottrell and Gireesh Sahukar
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
Retail Focus
MAY 21, 2025
This coffee-shop-meets-nail bar in the heart of central London by TiggColl architects uses a vibrant palette of coral orange and contrasting blues, to arouse curiosity, attract trade, and create an immersive brand experience. The bold and bright palette multi-layered materials and soft recurring curves infuse the design with a sense of play, from the shopfront through to the caf, and the nail salon space beyond.
Retail Gazette
MAY 20, 2025
Asda is looking to sell around 20 stores for 400m to help fund its turnaround plan. The supermarket chain is planning to offload the shops located across the UK and lease them back for the next 20 years. Asda has appointed property advisor Eastdil Secured to manage the sale, Green Street News reported. Sale-and-leaseback deals are popular among supermarkets as a means of raising capital to boost their balance sheet.
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Retail TouchPoints
MAY 27, 2025
With the summer season fast approaching, marketers are once again gearing up for the next big cultural moments that will help drive awareness and sales. While events like the back-to-school season or NBA Playoffs and return of football remain a focal point in seasonal engagement strategies for some, todays most impactful opportunities for marketers are less about the static calendar and more about cultural conversations.
Retail Focus
MAY 21, 2025
To coincide with the London Coffee Festival (15-18 th May, The Truman Brewery), one of Europes biggest hot beverage events, Ugandan Coffee has unveiled a new campaign to encourage British coffee aficionados to choose its beans for their next cup. Kewzi Coffee This marks the Ugandan specialty coffee producers most prominent showcase yet at the London Coffee Festival, where it hopes to secure new listings with retailers and hospitality venues.
Retail Dive
MAY 21, 2025
The mass retailer lowered its guidance for the full year, announced the departure of multiple executives and launched a new strategic office in an effort to combat sales declines.
Inside Retail
MAY 21, 2025
Online retailer Snaffle is being sued by the Australian Securities and Investments Commission (Asic) for allegedly inflating the cost of household goods and electronics and imposing illegal interest fees. Snaffle, operated by Walker Stores, raised the prices of washing machines, mobile phones and fridges, while also applying unlawful interest charges under its credit contracts, according to Asic.
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AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
Retail TouchPoints
MAY 27, 2025
Earlier this spring, Amazon and Walmart released investor updates within one day of each other that presented an interesting juxtaposition of how the two companies approach innovation: The long and short of it is that Amazon is a Why company, while Walmart is an And company. Walmart CEO Doug McMillon in an April 9 update following the companys investment community meeting: Were an and company.
Retail Wire
MAY 20, 2025
When it comes to live online shopping, TikTok Live has now taken the top spot when it comes to customer engagement. TikTok Live has taken the top spot in the U.S., surpassing competitors QVC and HSN. This makes the platform the leader in live social shopping, driving significant consumer engagement and purchases. Per Savings.com , “TikTok dominates consumer engagement: 29% of American adults have viewed TikTok Live for shopping, outpacing traditional platforms like QVC and HSN, especially
Retail Focus
MAY 23, 2025
With more people working from home than ever before, having a dedicated workspace within your house is becoming increasingly important. A well-designed home office can help you stay organised, focused and productive. Read on for some tips on how to create a workspace that is both stylish and functional to meet your needs. Defining Your Workspace Needs The first step is identifying how you plan to use the space.
Retail Gazette
MAY 21, 2025
Electrical specialist Comet has been snapped up by online marketplace OnBuy. The company said it plans to inject 10m into reviving the Comet brand and will relaunch its website in the fourth quarter. It said the deal will position OnBuy as a serious challenger to long-established players within the UKs consumer electronics space, including Amazon and Currys.
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Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
Inside Retail
MAY 22, 2025
It began with handmade beaded bracelets at Salamanca Market. Today, Francesca is rewriting the playbook for modern retail in Australia, fusing customisation, emotional storytelling and social impact into a rapidly scaling business. Behind the jewellery brand are sisters and co-founders Hannah and Rachel Vasicek, who have transformed a childhood hobby into a brand that delivers personal, purpose-driven experiences.
Retail TouchPoints
MAY 27, 2025
Walgreens will open a new microfulfillment center (MFC) in Brooklyn Park, Minn. that will use robotic technology in a central pharmacy environment to streamline the dispensing and shipment of prescriptions to Walgreens stores. The drugstore retailers 12 MFCs now support more than 5,000 stores across the country, fulfilling more than 3.5 million prescriptions each week.
Retail Wire
MAY 27, 2025
Salesforce, a company known for its wide-ranging customer relationship management (CRM) software and recent purchase of Slack (in 2021, for $27.7 billion, according to CNBC ), is now set to make another major acquisition in a deal worth approximately $8 billion in equity value. In a May 27 press release announcing the agreement, it was noted that those who hold Class A and Class B-1 common stock in Informatica will receive $25 in cash per share as part of the terms of the buyout.
Retail Focus
MAY 21, 2025
Braintree Village has announced that Joules and Belstaff will be opening their first Essex-based outlet stores at the shopping destination this month, along with Brick Lane Bagel Co. joining its food and beverage lineup. Joules will open on 22 nd May in a 1,862 sq ft unit located opposite Adidas, whereas Belstaff will open on 29 th May in a 1,779 sq ft space next to Ralph Lauren.
Speaker: David Worrell, CFO, Author & Speaker
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
Wiser
MAY 27, 2025
In omnichannel retail, every channel counts, but not all channels get the attention they deserve. That was the case for a national food and beverage brand in the Snacking category. While its Drive (click-and-collect) channel accounted for just 12% of revenue, the brand saw clear opportunity: regain lost ground and recover +2 points of distribution. The challenge?
Inside Retail
MAY 21, 2025
At Coach, retail isnt just about selling bags its about creating a moment, a memory, and, sometimes, a 12-foot dinosaur made from 400 of those bags. For Giovanni Zaccariello, the brands senior VP of global visual experience, the mission is clear: Turn every store, pop-up, and runway into a visceral encounter that makes you feel something. Whether its sipping a latte at a Coach Coffee Shop or stepping inside a giant quilted Tabby bag, Zaccariello is building retail spaces that look more like imm
Retail TouchPoints
MAY 27, 2025
As part of the ongoing corporate restructuring following its March 2025 bankruptcy declaration, Hudsons Bay has agreed to assign up to 28 store lease locations in Ontario, Alberta and British Columbia to Ruby Liu Commercial Investment , a corporation indirectly controlled by billionaire Canadian mall owner Ruby Liu. An affiliate of the purchasing company is an existing landlord at three of the leased locations in British Columbia, which are included in the transaction.
Retail Wire
MAY 27, 2025
Dairy Queen is partnering with Warner Bros. to release an all-new “Superman”-themed menu featuring both sweet treats and food for superhero fans. The film, which is set to drop July 11, 2025, will be the first in the “Gods and Monsters” DC Universe reboot. Let’s look at what we know about the fast-food chain’s newest offerings.
Advertiser: ZoomInfo
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Retail Gazette
MAY 26, 2025
M&S is ramping up its store renewal strategy with plans to open 12 new food halls across England including what will become its largest standalone food store to date. The new sites, which sit on former Homebase plots, will create over 550 jobs and form a central part of M&Ss store rotation programme aimed at building bigger, better locations.
LS Retail
MAY 23, 2025
iStock/tupungato Walk into any Starbucks in South Korea right now, and there are some names you definitely won't be hearing. Six to be exact - and they happen to be the names of the candidates running in the upcoming presidential race. That's because Starbucks has temporarily blocked customers who are ordering drinks from using these names, which would be called out by baristas.
Inside Retail
MAY 21, 2025
Few brands in Australian retail boast the kind of loyalty, legacy and local affection as Haigh’s chocolates. Now celebrating its 110th anniversary, the country’s oldest family-owned chocolate maker is preparing for its most ambitious phase of growth yet. Founded in 1915 by Alfred Haigh in Adelaide’s iconic Beehive Corner, Haigh’s has grown from a single storefront to a national retailer with 21 locations across Adelaide, Melbourne, Sydney and Canberra.
Retail TouchPoints
MAY 23, 2025
After years of Marie Kondo-esque simplicity, the retail design era of “back-to-basics” aesthetics defined by neutral palettes and sleek, pared-back interiors is quickly falling out of favor amongst consumers demanding more vibrant and immersive spaces. Recognizing this shift, many brands are unveiling a new wave of retail environments rich in color, texture and character, bringing renewed purpose to the in-person shopping experience.
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Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.
Retail Wire
MAY 27, 2025
McDonald’s has announced that CosMc’s will soon be no more. According to UPI , the beverage-focused concept store will shutter its five pilot locations in the coming weeks, 18 months after it was first launched. However, all is not lost, as some of the beverages will be added to the menus of more than 13,000 U.S. McDonald’s locations after the final CosMc’s are shuttered.
Retail Gazette
MAY 21, 2025
JD Sportsposted a drop in profits as it ramped up its investment on store expansion and upgraded its technology functions. Pre-tax profits for the sporting giant fell 11% to 715m in the 52 weeks to 1 February, in part due to higher costs associated with building a cyber security function.When including adjusting items, pre-tax profits slipped 4% to 923m.
Retail Dive
MAY 21, 2025
Duncan MacNaughton, a former chief operating officer of the business, will take on the top spot after Dollar Tree finalizes the sale of the banner.
Inside Retail
MAY 20, 2025
In a retail industry as competitive as the USs, it is incredibly difficult for international players to not only compete but to stand out. One country that has been successfully penetrating this tough field is Australia, with several players like Cotton On, Status Anxiety and Silk Laundry establishing a brick-and-mortar presence over the past few years.
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When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.
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