Trending Articles

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Pizza Hut Australia fined $2.5 million over 10 million spam messages

Inside Retail

Pizza Pan Group, trading as Pizza Hut Australia, has been fined $2.5 million for sending more than 10 million spam messages within four months. The company sent more than 5.9 million texts and emails to customers who either had not consented or had withdrawn their consent to receive marketing from January to May last year, according to the Australian Communications and Media Authority (ACMA).

Outdoor 312
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Esprit Files for Bankruptcy in Europe, Again

Retail TouchPoints

Fashion brand Esprit has filed for insolvency in Europe citing “extremely high costs due to inflation, interest rates and energy prices, the after-effects of the coronavirus pandemic and the consequences of international conflicts.” The insolvency filing, which was submitted to a court in Germany, applies only to the company’s European businesses.

Finance 236
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American Airlines Expands Service to Caribbean and Latin America

Retail Wire

As the travel industry experiences a post-pandemic resurgence, American Airlines is capitalizing on the growing demand for vacation destinations in Latin America and the Caribbean.

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Assortment Strategy: Maximizing Sales with Effective Planning

Tokinomo

Finding the right retail assortment feels like striking gold. From corner convenience stores to e-commerce titans like Amazon, everyone's on the hunt for that winning combination of products that'll have customers coming back for more. Whether it's stocking up on a little bit of everything or catering to a specific niche, getting your assortment strategy spot-on can make all the difference between booming sales and empty aisles.

Planning 147
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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: David Nisbet, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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Under Armour plans layoffs, 25% SKU reduction

Retail Dive

With founder Kevin Plank back at the helm, the retailer is overhauling its product strategy. The brand will cut back on promotions, reprioritize men’s and invest in innovation.

Planning 112
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Good360 gets $3 million grant: How it will connect retail, charity and community

Inside Retail

Demand for charity aid is rapidly increasing amid the ongoing cost-of-living crisis in Australia, but retailers have the power to offer a helping hand and simultaneously solve their costly $2.5 billion annual deadstock dilemma. In the federal budget released yesterday, the Government announced multiple measures to relieve pressures on middle-class Australians, including reducing tax rates and offering $3.5 billion in energy bill relief for 10 million Australians and small businesses and $1.9 bil

Wholesale 304

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Delta Air Lines Plane Catches Fire in Seattle

Retail Wire

Recently, a scary video emerged online, capturing the terrifying moment for all involved as a Delta Air Lines plane burst into flames upon landing at Seattle-Tacoma International Airport.

ATS 243
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BookTok made me buy it: How TikTok is driving a book-buying renaissance

Retail Gazette

TikTok is often associated with viral dances, seductive cooking videos and travel vlogs, but it’s also quickly become the go-to destination for all things books. Dubbed BookTok, the online community has revived people’s interest across a range of genres, and led to a book-buying renaissance. It’s the largest community on TikTok, with over 243bn views under #booktok as users share their excitement for their favourite novels.

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Macy’s and J.C. Penney have two very different real estate strategies

Retail Dive

One has a downsizing plan that includes profitable stores. The other plans to keep — and possibly open — even low-volume stores. What’s going on?

Planning 124
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Cinnabon expands into Western Australia

Inside Retail

Bakery franchise Cinnabon is expanding into Western Australia after Boxx Brands secured the rights for the popular cinnamon roll retailer across the state. “Since Cinnabon landed on Oz shores in 2019, West Australians have been hounding social media asking when it will be their turn, and we are so excited to finally make their wishes come true,” said Boxx Brands MD Brett Higgins.

ATS 285
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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Ebay Plans Inaugural Recommerce Day, Launches Digital ID Integration

Retail TouchPoints

Ebay is launching a new holiday — Recommerce Day — and is even working with legislators to make it an official state holiday in California. Slated for May 21, the holiday will be celebrated across the Ebay platform as the company unveils its latest Recommerce Report. At the same time, Ebay has introduced a new integration with digital IDs from Certilogo that will make it easier for sellers to list their items on the resale platform.

Planning 236
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California Electric Bill Overhaul: What’s Ahead

Retail Wire

California’s electricity payment system is getting a makeover. Recently, state regulators greenlit a shift to flat-rate billing, aiming to curb surging energy costs. Under this new scheme, most customers of investor-owned utility companies will face a fixed monthly charge of $24.15, trimming the per-kilowatt-hour usage fee by five to seven cents.

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Asda unveils new brand identity with summer campaign

Retail Gazette

Asda has unveiled a new brand identity under its latest creative campaign, ‘Serious About Summer’ The campaign centres around the “serious business” of making the most of summer, which it says demonstrates shoppers can continue to trust them to deliver value over the coming months. It features a series of TV adverts which each give a unique take on staple summer experiences.

Grocer 117
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Walmart confirms hundreds of coporate layoffs

Retail Dive

The retailer also said “the majority” of remote workers and those at offices in Dallas, Atlanta and Toronto, must relocate — mostly to its Arkansas headquarters.

ATS 122
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Brick & Mortar Retail Relevance: How to Stay Ahead of the Curve

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

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How fierce competition in digital channels is reshaping marketing budgets

Inside Retail

Competition in digital marketing is fierce: 81 per cent of retail marketing executives expect it to increase even further this year, and 69 per cent plan to raise their spending accordingly. That is but one of the key conclusions in a new research publication – the 2024 Marketing Spend Report – that provides a timely overview of where companies see their marketing priorities during the first half of this year and entering the next – and which underlines the importance of digital marketing channe

Marketing 287
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Returns Reimagined: How Tech Can Help

Retail TouchPoints

Despite a successful holiday shopping season, retailers face numerous hurdles in the year ahead. As stores try to balance protecting profit margins while delivering a unified customer experience, the escalating cost of returns has reached a breaking point. According to the NRF, U.S. returns reached a staggering $743 billion in 2023, representing over 14.5% of retail sales, and, worryingly, 13.7% of these transactions are fraudulent.

Returns 225
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Mirage Closes Ahead of Hard Rock Rebrand, 2027 Reopen Planned

Retail Wire

The Mirage Hotel, credited with rebranding the Las Vegas Strip into a luxury resort destination, is shutting its doors this summer.

Planning 272
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Superdrug to open 25 new stores this year in major retail expansion

Retail Gazette

Superdrug has kicked off a major investment into its bricks-and-mortar portfolio, with plans to open 25 new locations and refit 60 existing stores this year as it celebrates its 60th year on the high street. The health and beauty retailer is enhancing the physical shopping experience for customers with “bigger and better store formats in prime retail destinations” The expanding store estate is expected to create over 500 jobs nationwide, boosting the UK’s high streets and local

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Manhattan pioneers use of GenAI in supply chain commerce

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Manhattan Associates (NASDAQ: MANH) today announced Manhattan Active® Maven, a specialised Generative Artificial Intelligence (GenAI) solution built for customer service, along with Manhattan Assist, which adds cutting-edge GenAI capabilities to all Manhattan Active solutions.

Consumer 110
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Aussie furniture chain Reddie switches to 100 per cent reclaimed materials

Inside Retail

Reddie Furniture has switched to 100 per cent reclaimed solid wood and recycled plastic materials in its latest collections. According to the company, the change is a significant turning point in Reddie Furniture’s sustainability journey. The brand’s latest line features recycled materials, including reclaimed solid teak wood and processed plastics made by the brand’s production team in Indonesia. “The decision to transition to 100 per cent reclaimed wood and use recycled pl

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Pinterest Moves into Print with Shoppable Issue of Real Simple

Retail TouchPoints

Real Simple magazine will launch its first-ever shoppable issue in partnership with Pinterest on May 17. Under the theme “Best & Brightest,” the issue spotlights 120 products alongside QR codes that link each section of the magazine to corresponding Pinterest boards where users can buy the products they see. Products range across categories from ceramic cookware to wireless bras, washable rugs and more.

Consumer 239
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Cyberattack Disrupts Ascension Healthcare, Ambulances Diverted

Retail Wire

A significant cyberattack has struck the core of the U.S. healthcare system, sending shockwaves through Ascension, a nonprofit network encompassing 140 hospitals across 19 states.

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Exploring the Advantages and Hurdles of Direct Store Deliveries

Direct Store Delivery, or DSD, is a common practice among global suppliers and retailers – like PepsiCo, Frito Lay, CVS, and Dollar General – and its popularity is growing, with the global DSD market expected to reach $1.19 trillion by 2027. Download this eBook for exclusive insights into direct store deliveries, challenges, benefits, and future trends.

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Sainsbury’s to become ‘UK’s leading AI-enabled grocer’ as it inks Microsoft tie-up

Retail Gazette

Sainsbury’s has signed a new five-year partnership with Microsoft, which will see it use AI and machine learning capabilities to accelerate its Next Level Sainsbury’s strategy. The tie-up aims to improve store operations, drive greater efficiency for staff and provide shoppers with more efficient and effective service. The supermarket plans to use Microsoft’s products and engineering capabilities to put “the power of AI in the hands of store colleagues and make shopping m

Grocer 102
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The Weekly Closeout: Dollar General taps store operations exec as PetSmart searches for a chief toy tester

Retail Dive

Lee DeVille will lead operations for three of the discounter’s retail divisions. But the pet retailer’s new role requires a furrier candidate.

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What history can teach us about retailing in a downturn

Inside Retail

It’s tough out there for many retailers – you don’t need me to tell you that. There’s enough written about inflationary pressures, consumer uncertainty, and increasing competition that if you’re not feeling the pinch, you should feel privileged. Retail trade figures are still steady if not slightly growing at the overall level. Yet it’s hard to separate these figures from inflation, the growth of ultra discounters like Temu and Shein, and the fact that a lot of sales now are coming at heavy disc

Consumer 277
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How Amazon, Poshmark and Rolling Stone Use Livestreaming to Break out from the Ecommerce Grid

Retail TouchPoints

Today’s consumers, especially Gen Z ( 73% ) and millennials ( 62% ), prefer to buy from a brand that offers interactive experiences that go beyond the standard ecommerce grid. And there’s no denying that video, whether live or recorded, is proving a powerful medium to create those experiences in digital environments. In fact, a study commissioned by real-time engagement platform Agora found that 61% of respondents under the age of 55 are interested in livestream shopping experiences, with

Shopping 246
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Disruption Reimagined: How to Conquer, Not Crumble, During Supply Chain Instability

Speaker: Robyn O’Brien - Founder of Sirona Ventures, Adjunct Professor at Rice University’s Business School, Supply Chain Optimization and Logistics Expert

Today’s supply chain leaders are required to stay strong in the face of disruption and not only accept it, but embrace it – after all, progress is made outside of your comfort zone. While it’s easier said than done, conquering the fear of instability in your supply chain is within your reach. Thanks to the advancement of technology and AI, we now have more tools and resources at our disposal than ever before to conquer, not crumble, in the face of uncertainty.

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Walmart To Lay off Hundreds of Corporate Staff Members

Retail Wire

Walmart is set to lay off hundreds of its corporate staff members. The retail giant will also ask their remote workers to return to the office on a hybrid schedule.

Returns 246
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Boots owner reignites £7bn sale plan

Retail Gazette

Boots’ owner is ramping up its efforts to find a buyer for the British health and beauty retailer. According to Bloomberg , Walgreens Boots Alliance is working with consultants to begin talks with interested parties. The US giant is believed to be seeking £7bn for the high street retailer, which has 2,200 stores in Britain and employs around 55,000 people.

Planning 117
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IKEA Oxford Street Delays Store Opening to Spring 2025 Amid Extensive Renovations

365 Retail

IKEA UK has announced a revised opening date for its new Oxford Street store, now set for spring 2025. The delay comes as renovations intensify on the historic Grade II listed building spanning seven floors, which will house the new city store. The project is led by Ingka Investments, the investment arm of Ingka Group , the principal retailer of IKEA.

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Designer Ena Pelly on why collaboration is the fashion industry’s “secret sauce”

Inside Retail

Collaboration has long been at the heart of the fashion industry – with creative forces frequently teaming up to design something new and generate further brand heat. Australian label Ena Pelly is not shy of a shared garment label and has been regularly teaming up with industry tastemakers and fashion influencers to bring consumers collections with a fresh take.

Fashion 254
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The Flawless Clarity® Intensive: Create a New Vision for Your Business

Join DeAnna McIntosh for an experience in ideating, journaling, and strategic planning, accompanied by a physical box with tools, to help you create the vision and growth plan for the future of your business.