Retail TouchPoints

SEPTEMBER 22, 2023

This is a quote from author Brené Brown’s best-selling book, Rising Strong , and it perfectly encapsulates why Brené’s work resonates with so many people around the world — especially business executives. In other words: it doesn’t matter how you feel; buck up, grin and bear it. More than 40 million U.S.

Management 228

Management Store Operations Retail Marketing Planning 228

Inside Retail

SEPTEMBER 9, 2022

Orange Sherbet is a small boutique in Queensland with an outsize impact, thanks to founder Katie Naprasnik’s strong focus on size diversity, inclusive representation and commitment to giving back through charity partnerships. I applied for my ABN, and the next thing I knew, the store was open. KN: I was naive and eager.

Boutique 130

Boutique Fashion Shopping Wholesale 130

Inside Retail

DECEMBER 21, 2021

As Mashable reports , they are boasting of the huge income they are receiving thanks to large-scale campaigns where only a tiny percentage of people who see the ads need to purchase the goods for them to cash in. . In total, she was asked to pay the local equivalent of US$1050. But it wasn’t Sophie’s campaign.

Accounting 246

Accounting Payment Services Advertising Management 246

Inside Retail

APRIL 18, 2023

Can you tell me a bit about how you’ve laid the groundwork for launching a physical retail presence in the US? What drew you to San Diego specifically? And can you tell me about any other US states or cities that you have your eye on? Did you reach a point where you felt that it made sense to open a store?

Wholesale 243

Wholesale Planning Location Marketing 243

Small Biz Trends

AUGUST 9, 2022

President Biden on Friday signed into law two bills aimed to boost the Justice Department’s abilities to investigate and prosecute fraud cases in connection with the distribution of small-business relief funds during the COVID-19 pandemic. My message to those cheats out there is this: You can’t hide.

ATS 111

ATS Operating Expenses Accounting 111

Small Biz Trends

JANUARY 6, 2023

There are a number of different issues small businesses deal with on a daily basis. This includes supporting businesses in their communities with storefront improvements, employee training, growth, development and more. All you have to do is apply, after all, they are free. Small Business News January 6, 2023.

Finance 136

Finance Returns ATS 136

Small Biz Trends

AUGUST 4, 2022

It’s also a great opportunity for small businesses to thank their employees and promote their products and services. Check out these 30 Labor Day wishes and message examples to get inspired while you enjoy a great Labor Day weekend! You are a great asset. We hope you have a wonderful and happy Labor Day!

Promotions 98

Promotions Marketing 98

Hyken

JULY 26, 2021

Here are my top five picks from last week. I have added my comment about each article and would like to hear what you think too. My Comment: We start this week’s Top Five roundup with an article focused on why a focus on the internal customer experience is important to delivering a better external customer experience.

Customer Retention 86

Customer Retention Customer Experience Consumer ATS 86

Cisco Retail

JUNE 2, 2021

I will never admit it to them, but I don’t mind picking up after my sons (ages two and six), or sometimes even my husband. One of my favorite benefits at Cisco is how we can show our impact – not just to our customers, partners, and fellow employees, but to the world. And thank you.

ATS 110

ATS 110

Hyken

FEBRUARY 12, 2024

Here are my top five picks from last week. I have added my comments about each article and would like to hear what you think too. Thanks to Gen Z, Deeper Connections Will Become the Currency of the Future by AmberNechole Hart (Adweek) Empty ecommerce gets you to checkout fast but gives no reason to return.

Customer Experience 55

Customer Experience Customer Retention Checkout Consumer 55

Hyken

APRIL 26, 2021

Here are my top five picks from last week. I have added my comment about each article and would like to hear what you think too. My comment: You know I love stats and facts about anything related to customer service and CX. How to Provide Great Customer Service on Social Media by Atlanta Small Business Network.

Customer Experience 112

Customer Experience Customer Retention Marketing Consumer 112

Small Biz Trends

JUNE 23, 2022

Sending work anniversary wishes conveys appreciation, support, and consideration to employees, co-workers, and leadership. Why You Should Offer Colleagues Work Anniversary Wishes. How do you recognize such a valuable member of your team in a meaningful and professional way? Thank you for making this place everything it is.

Employee Engagement 98

Employee Engagement Promotions ATS Planning 98

Small Biz Trends

AUGUST 22, 2022

This is a question small businesses have been asking because of the COVID-19 pandemic. If you’re thinking about applying for one, keep reading. EIDLs are working capital loans that can provide up to $2 million to small businesses and nonprofit organizations to help alleviate the financial impacts of a disaster.

Payment Services 105

Payment Services Finance Location Accounting 105

365 Retail

DECEMBER 3, 2021

Shoppers are being urged to support small businesses as they face fresh uncertainty heading into the crucial festive trading period. Michelle Ovens, director of Small Business Saturday, said: “We all need to show small businesses our love this weekend. Small Business Saturday is coming!

Promotions 67

Promotions Shopping Marketing ATS 67

Hyken

AUGUST 6, 2023

Here are my top five picks from last week. I have added my comment about each article and would like to hear what you think too. Here are 25 ideas to help you tune into, and better understand, your customers’ pain points. My Comment: I was intrigued by the title.

Customer Retention 52

Customer Retention Customer Experience Checkout Consumer 52

Retail Minded

AUGUST 18, 2022

What was my core takeaway? Without a doubt, I can confidently tell you that the women representing this discussion at Momentum – which included Shirley Gao , CIO, Pacsun, Julie Terry , Director Omni Technology & Development Systems at Victoria’s Secret & Co., A Reflection of Roles. . Also, never burn a bridge.

Returns 98

Returns ATS Planning Marketing 98

Cisco Retail

SEPTEMBER 15, 2021

You may be wondering: What is The Global Gateway ? Let’s kick things off by talking about what you wanted to be when you were 16 years old? I started studying for my CCNA in my last semester of engineering and from then on it was very clear that the goal would be “Network Engineer.”. Welcome, Inderdeep!

Outdoor 89

Outdoor ATS 89

Rain Pros

AUGUST 29, 2023

When consumers Google your business, what comes up? Will they see a nice display with your location, address, hours of operation, phone number, a link to your website, and customer reviews in your Google business listing? And for brick-and-mortar storefronts, being found on Google Maps is key to driving traffic to the business.”

Location 52

Location Marketing Checkout Consumer 52

Small Biz Trends

APRIL 26, 2022

Soon after I had him on as a guest of this series to discuss why he thought it was important for CEOs to regularly spend some time taking customer support calls, in order to stay in touch with their needs. At the time the company had only been around for a couple of years and was definitely a small business with not that many employees.

Marketing 98

Marketing Fulfillment Customer Experience Checkout 98

Small Biz Trends

JULY 8, 2021

You might be surprised. We have assembled all the numbers you need, including store operations, shopper behaviors, how retailers market their businesses, and much more. If you own a retail store or are considering shop ideas for a new one, take a look at the stats below. If you have ever wondered how much of the U.S.

Specialty Store 138

Specialty Store Specialty Retailers Social Commerce Advertising 138

Cisco Retail

NOVEMBER 29, 2021

You may be wondering: What is The Global Gateway ? Let’s kick things off by talking about what you wanted to be when you were 16 years old? I appreciate you allowing me to share my story. Where did you start your career? This professional decision has dramatically shaped my life. Welcome, Ryan!

Planning 115

Planning Fulfillment Returns ATS 115

Small Biz Trends

OCTOBER 26, 2022

Selling handmade goods can be a profitable small business model for a crafty entrepreneur. You could open your own store or establish your own website, but there are plenty of other options for selling crafts to your target audience. You might even diversify and market your small business to multiple markets.

Jewelry 111

Jewelry Clienteling Marketing Accounting 111

Cisco Retail

JUNE 7, 2022

Picture this, if you will. I am explaining to the friendly (but confused) team why I have a bunch of electronics—a small router, wires, Lego, and a ball of yarn—in my carry-on. I fully expected to be pulled aside when my bag went through the X-ray machine. I’d prepared my explanation.

ATS 139

ATS Location Planning 139

365 Retail

MAY 14, 2021

Amanda Wakeley launched the brand with its first store in Chelsea in the 1990s and grew the business with the support of famous fans, including Princess Diana. To this core team and those who have worked at Wakeley over the years, thank you. “I

Fashion 52

Fashion Accessories ATS 52

Small Biz Trends

MAY 6, 2022

There’s a lot of announcements coming out this week with it being National Small Business Week. A number of them came from Meta, including things like: Native Ad Creation : Businesses can now leverage native ad creation in WhatsApp Business App and no longer need to switch apps to complete them.

Advertising 98

Advertising Promotions Marketing Consumer 98

Retail TouchPoints

JUNE 17, 2021

Small Business Administration and U.S. It’s a local model that’s embedded in communities; it’s a group of partners that collaborate and share information and support each other; and it’s a unified network that allows us to get the benefit of the whole while retaining the sensitivity of those other two pieces.”.

Thrift Store 278

Thrift Store Consumer Planning Accounting 278

Independent Retailer

NOVEMBER 3, 2022

This is the motto many retailers live by, and while some customer complaints have easy fixes, others may cause you to lose your patience. Small businesses especially need to keep their composure with difficult shoppers because their livelihood is based on superior customer experiences. Properly Train Your Customer Support Team.

Management 80

Management Marketing Consumer Customer Experience 80

Hyken

JANUARY 31, 2022

Here are my top five picks from last week. I have added my comment about each article and would like to hear what you think too. 10 Ways to Build Trusting Relationships with Your Customers by Atlanta Small Business Network. There are many ways for businesses to build this essential element of their reputation.

Customer Experience 54

Customer Experience Consumer Marketing ATS 54

Rain Pros

FEBRUARY 1, 2023

When consumers Google your business, what comes up? Will they see a nice display with your location, address, hours of operation, phone number, a link to your website, and customer reviews in your Google business listing? And for brick-and-mortar storefronts, being found on Google Maps is key to driving traffic to the business.”

Location 52

Location Marketing Checkout Consumer 52

Cisco Retail

JUNE 29, 2022

At the end of the day, it’s about keeping the entire business resilient despite the chaos of the cyber world. . With businesses, networks, clouds and devices becoming so interconnected, delivering next-level security to match the future of work is a formidable undertaking — one that few vendors are positioned to tackle. Why Cisco?

Planning 127

Planning ATS 127

Cisco Retail

FEBRUARY 9, 2022

I’m excited to learn more about you! Let’s start with this, have you always wanted to work in technology? When you were younger, what career did you think you might pursue? After completing my engineering studies, I pursued a career in IP Networking and completed my first technical CCNA certification.

Marketing 52

Marketing Management ATS 52

SGN Magazine

MAY 3, 2021

Question: What could be more fun than the joy small children, babies, and parents experience from toys and gifts? They do well for us because of price-point generally, and right now people are also trying to support local shops when they buy gift items.” Answer: Selling more of these terrific items.

ATS 92

ATS Cross Merchandising Boutique Outdoor 92

Small Biz Trends

DECEMBER 1, 2022

Throughout your career, you’ll likely work closely with various people who retire. When they do, retirement messages can help you show your appreciation for their past contributions. Here are some examples to get you started. Why You Should Write a Retirement Message in Business. Celebrate their career.

Fulfillment 105

Fulfillment Shopping ATS 105

Retail Geek

NOVEMBER 20, 2023

He shares his inspiring journey of starting the company as a beanbag business in his basement and growing it into a successful public company. Sean highlights the key moments of his entrepreneurial journey, including winning a million dollars on Richard Branson’s reality TV show and navigating the ups and downs of the business.

Dead-Stock 64

Dead-Stock Shopping Consumer Marketing 64

Rangeme

APRIL 22, 2022

With support from her family, she went into her crafting room and eagerly started working on the prototype. “I I didn’t have any background in business. My daughter brought her beloved stuffed platypus named Plata to the meeting,” she explains. “We We thought, oh, you know, platypuses are unique, just like our chalkboards.”

Outdoor 52

Outdoor Consumer Shipping Fashion 52

Cisco Retail

JUNE 17, 2021

We knew that a lot of you really enjoy our products, but we certainly weren’t prepared for the outpouring of love and emotion that you all have shown us in the last few weeks in the comment sections and on our social media handles. For example, Asif posted on our blog’s page, “We will always remember you as Hero AireOS!!”.

Telecommunications 68

Telecommunications ATS 68

Cisco Retail

AUGUST 4, 2021

Now that the Cisco Global Problem Solver Challenge 2021 winners have been officially announced , we are excited for you to learn more about each winning team and the story behind each innovation. Can you explain how the solution works? It condenses the [testing] process into a small cartridge.

Fulfillment 98

Fulfillment ATS Management 98