Inside Retail

JANUARY 16, 2024

On the third and final day of the National Retail Federation’s conference , Retail’s Big Show, attendees packed in a few more presentations and last-minute insights from retail’s established and emerging leaders. Intentional tech According to Allied Market Research , the global virtual humans market was valued at $11.3

ATS 264

ATS Fashion Consumer Marketing 264

365 Retail

JUNE 19, 2023

Akeneo , the Product Experience company, today released its 2023 B2C Survey: Product Experience Satisfaction Around the World , an annual mission to understand how consumers make decisions when buying products, how product experiences impact those decisions and what product information is important to them.

Consumer 70

Consumer Shopping Merchant Services Returns 70

Retail TouchPoints

DECEMBER 31, 2021

Labor shortages in industries that had previously relied on multiple job seekers — even for low-paying jobs — have been one of retail’s biggest challenges in 2021. Some of the nation’s largest retailers responded to the labor shortage with wage increases, with Walmart , Amazon , Costco and CVS raising their minimum wages.

Home Furnishings 308

Home Furnishings Shipping Fulfillment Consumer 308

Retail TouchPoints

JANUARY 24, 2023

The event also gives us business editors the chance to suss out the major trends that retail decision-makers will be grappling with in 2023. The NRF Big Show , held in NYC Jan. 15-17, did more than bring together more than 35,000 attendees and 1,000 exhibitors. There is built-up excess savings — estimates vary in the $1.5

Home Furnishings 277

Home Furnishings Advertising Consumer Customer Experience 277

Inside Retail

APRIL 2, 2024

While an increasing number of retailers are investing in omnichannel, not every brand has successfully implemented it. Despite being aware of these expectations, achieving true omnichannel remains a work in progress for the retail industry.

ATS 100

ATS Payment Services Consumer Shopping 100

Storis

JANUARY 22, 2024

Accelerating Through Innovation Furniture retailers are writing their next chapter. With the pace of innovation gaining speed, retail is ready for a thrilling next phase. So, buckle up, home furnishings retailers; we’re ready to accelerate. While 2023 was the year AI as we know it was born, in 2024 AI usage will accelerate.

Home Furnishings 52

Home Furnishings Payment Services Merchant Services Fulfillment 52

Retail TouchPoints

JANUARY 19, 2021

Another retail holiday season has come and gone — and the 2020 season was unlike anything we’ve ever seen. Let’s review the biggest trends of the 2020 season — including takeaways for retailers to engage staff, delight customers and demonstrate resilience in the year ahead.

Management 170

Management Customer Experience Shopping Consumer 170

Inside Retail

MARCH 7, 2023

Dean and Chontelle Douglas scored an astonishing 100 per cent satisfaction rating in a survey gauging customers’ willingness to recommend the service. “We Scoring top marks in the widely-used Net Promoter Score indicates the Douglas’ extraordinary efforts to achieve good results for their customers. There was flooding in our territory.

Management 130

Management Promotions Planning 130

Retail TouchPoints

JANUARY 26, 2021

And because necessity births invention, intransigent store-based retailers were finally unable to rationalize kicking the digital transformation can down the road to next year’s budget — driven not by the prospect of growth, but rather survival. Something different (Advantage: DTC brands).

Consumer 312

Consumer Drop-Shipping Shipping Returns 312

Inside Retail

SEPTEMBER 13, 2022

1 for its customer service in the premium furniture retail sector in Singapore. The home-grown designer brand took the top spot in a survey of over 1,600 brands across 93 categories that was conducted by the Singapore Straits Times and Statista, the world’s leading data and business intelligence portal. “We Nuances matter.

Clienteling 130

Clienteling Marketing Shipping Planning 130

Wiser

JANUARY 16, 2024

A well-executed retail audit can reveal important data about the shelf, staff performance, and customer experience. This is where Wiser’s Retail Intelligence can play a pivotal role. This is where Wiser’s Retail Intelligence can play a pivotal role. Flexible survey lengths, can be longer if necessary.

Customer Experience 141

Customer Experience Visual Merchandising Promotions Location 141

Independent Retailer

NOVEMBER 4, 2022

Sana Commerce commissioned Sapio Research to survey over 1,000 IT leaders about their B2B ecommerce solutions, and the results were not pretty. Tim Beyer is Global COO of technology scale-up Sana Commerce , and currently based in New York City as President and CEO of the Americas region: comprised of offices in New York City and Medellin.

Wholesale 79

Wholesale Accounting ATS 79

Retail Focus

MAY 19, 2021

Retail Focus recently caught up with Angel Maldonado, CEO of search and discovery platform Empathy.co to discuss the company’s record growth, recent consumer research and discuss retail trends following the Covid-19 pandemic. Technology works when positive emotions are generated. Angel Maldonado, CEO, Empathy.co.

Customer Retention 130

Customer Retention Consumer Marketing Retail Trends 130

Hyken

JANUARY 28, 2024

Here are my top five picks from last week. My Comment: I love learning from iconic companies, and this week, we start our Top Five roundup with one of the most customer/guest-focused companies on the planet, Disney. My Comment: Perhaps you’ve experienced self-checkout at a grocery store or some other retailer.

Checkout 55

Checkout Customer Experience Customer Retention Accounting 55

Retail TouchPoints

JULY 23, 2020

Values-based buying — consumers consciously selecting products and companies that support environmental sustainability, social justice movements and a range of other causes — was already a growing force in retail before this year’s unique combination of COVID-19 and Black Lives Matter protests. in technology.

Consumer 164

Consumer Retail Trends Customer Experience Management 164

365 Retail

OCTOBER 18, 2022

The results are part of the world’s first global parcel theft survey which found that close to one in ten people across the world said they had at least one parcel lost or stolen from May 2021 to April 2022, amounting to a staggering 1.009 billion packages1 globally, at a total cost of £33.6 the Midlands (up from 6% to 12%). Overall, 7.4

Drop-Shipping 57

Drop-Shipping Shipping Shopping Customer Experience 57

Retail TouchPoints

SEPTEMBER 21, 2021

The 2021 Retail Strategy & Planning webinar series, now available on demand, brought together retailers, solution providers, practitioners and industry experts from firms including IDC, Alvarez & Marsal, WSL Strategic Retail and Cambridge Retail Advisors. She wore it and the retailer got blasted with traffic.

Payment Services 242

Payment Services Customer Experience Consumer Advertising 242

Star Miconics

DECEMBER 1, 2023

With the holiday season just around the corner, retailers are actively preparing to make the most of the upcoming customer rush. A rising trend in this arena is the concept of holiday pop-up shops, which are becoming part of the broader movement toward temporary retail spaces.

Shopping 59

Shopping Point of Sale Customer Experience Inventory Management 59

Independent Retailer

JANUARY 19, 2023

by Todd Nicholson The modern retailing experience is rapidly evolving. New technologies and approaches are being introduced all the time with the goal of improving the customer experience. Offer a top-notch user experience to each and every customer, regardless of the way they prefer to shop.

Payment Services 55

Payment Services Inventory Management Checkout Customer Experience 55

Retail TouchPoints

JULY 27, 2021

In fact, analysis of Google mobility data by CoStar Advisory Services revealed that the number of visits to retail and recreation sites has nearly fully recovered to pre-pandemic levels as of early July 2021. “ Retail TouchPoints spoke with executives from shopping destinations across the U.S.

Beauty and Health 279

Beauty and Health Shopping Consumer Home Furnishings 279

365 Retail

NOVEMBER 3, 2022

Sensormatic Solutions , the leading global retail solutions portfolio of Johnson Controls , today released its third annual European Holiday Consumer Sentiment Survey, which found that the majority of UK shoppers will start Christmas shopping earlier this year.

Shopping 52

Shopping Planning Consumer Fulfillment 52

Retail Minded

JULY 29, 2023

The retail landscape is undergoing a monu mental shift, and the numbers prove it. The market environment is experiencing a significant change, and it is crucial for companies to ensure their continued commitment to staying updated with present trends and progressions in order to prosper.

Payment Services 52

Payment Services Consumer Inventory Management Promotions 52

Retail Minded

JULY 29, 2023

The retail landscape is undergoing a monu mental shift, and the numbers prove it. The market environment is experiencing a significant change, and it is crucial for companies to ensure their continued commitment to staying updated with present trends and progressions in order to prosper.

Payment Services 52

Payment Services Consumer Inventory Management Promotions 52

Retalon

FEBRUARY 14, 2024

The essence of retail analytics insights cannot be understated. It is the backbone shaping the future of retail enterprises. This pivot focuses on optimizing key areas such as inventory management, refining customer experiences, and predicting sales trends, all leading to an enhanced overall business performance.

Inventory Management 41

Inventory Management Management Consumer Marketing 41

Mass Relators

AUGUST 26, 2021

ATLANTA — The amount of retail fraud, and its cost, has risen significantly over the past year, according to the 12th annual LexisNexis Risk Solutions 2021 True Cost of Fraud Study. retail and ecommerce merchants $3.60 This is a 15% increase from a pre-pandemic survey and a 7.1% Key Findings and Trends from the Report.

Merchant Services 52

Merchant Services Payment Services Customer Experience Accounting 52

365 Retail

SEPTEMBER 23, 2021

Reimagining the role of the store as an online fulfilment channel will become an increasing priority for retailers in their post-pandemic recovery, the latest IDC White Paper, sponsored by Sensormatic Solutions , the leading global retail solutions portfolio of Johnson Controls , has revealed.

Fulfillment 52

Fulfillment Store Layout Shipping Consumer 52

Independent Retailer

MARCH 3, 2022

According to Feedvisor, three years ago the top five product categories purchased online included Electronics in the top two places. Now, Electronics have dropped to the number four spot, and Clothing and Beauty / Personal Care have taken over the top two spots. Gen X customers have seen wellness trends come and go.

Health & Wellness 80

Health & Wellness Beauty and Health Outdoor Consumer 80

365 Retail

MAY 19, 2021

365 Retail recently caught up with Angel Maldonado, CEO of search and discovery platform Empathy.co to discuss the company’s record growth, recent consumer research and discuss retail trends following the Covid-19 pandemic. Technology works when positive emotions are generated. Angel Maldonado, CEO, Empathy.co.

Customer Retention 52

Customer Retention Consumer Marketing Retail Trends 52

Retalon

SEPTEMBER 11, 2020

Top-performing retailers cannot rely on inaccurate, decades-old approaches to forecasting demand. In order to optimize their inventory investments and maximize GMROII, today’s retailers need accurate demand forecasts for every SKU in every store. What is Demand Forecasting? Starting here leads to much better decisions.

Payment Services 41

Payment Services Promotions Accounting Fulfillment 41

365 Retail

MARCH 17, 2023

As the UK heads towards the spring and an enhanced bank holiday season, millions of consumers have revealed they are planning to go shopping on the forthcoming Bank Holiday weekends. 19% of respondents also revealed they are likely to spend more on a Bank Holiday weekend than an ordinary weekend, equating to 13 million people.

Home Furnishings 95

Home Furnishings Department Stores Promotions Customer Experience 95

Shopper Intelligence

OCTOBER 27, 2020

Much has changed in retail. New retail technologies and ways of selling crop up at every industry meeting and capture our attention every day. The challenges presented by new channels and technology demand knowledge to manage success, and many people have argued that they dictate completely new approaches to research.

Marketing 40

Marketing Shopping Management Consumer 40

Retail TouchPoints

MAY 18, 2022

Retailers are responding to new expectations for customer experiences and growing demand for ecommerce, but how are they keeping pace with evolving consumer expectations? Recent research by McKinsey reveals telling statistics about the evolution of digital CX over the last few years: In the first quarter of 2020 as the pandemic started, U.S.

Customer Experience 263

Customer Experience Consumer Shopping Marketing 263

Retail Geek

APRIL 16, 2021

In episode 260 we cover March retail sales data from the US Dept of Commerce, and Jeff Bezos final annual shareholder letter as CEO of Amazon. March Retail Sales. March retail sales data from the US Department of Commerce is out. March retail sales data from the US Department of Commerce is out. from March of 2020.

Apparel 98

Apparel ATS Shopping Sporting Goods 98

365 Retail

NOVEMBER 2, 2023

New research from Twilio reveals that 50% of UK consumers want the brands they engage with to offer the communication channels they most commonly use in their day-to-day interactions. Over 57% are still highly protective of personal channels such as WhatsApp, with 52% wanting to keep these personal channels just that – personal.

Consumer 62

Consumer Customer Experience Marketing ATS 62

A1 Retail

NOVEMBER 1, 2023

41 percent would be open to communication on their personal channels, such as WhatsApp, which brands can now get right each time through AI New research from Twilio reveals that 50 percent of UK consumers want the brands they engage with to offer the communication channels they most commonly use in their day-to-day interactions.

Consumer 59

Consumer Customer Experience Marketing ATS 59

Retail Geek

OCTOBER 31, 2023

Amazon reported another strong quarter across the board for Q3, soundly exceeding analyst profit expectations and retail industry averages. In this episode we break down the AWS AI, Ads, and retail performance. Jason: [2:20] He’s very he’s very aware of the technology trickle down. Jason: [2:46] Third grade geek.

Fulfillment 64

Fulfillment Payment Services Advertising ATS 64