Retail TouchPoints

SEPTEMBER 29, 2023

brick-and-mortar retailing in late 2021 with a 20,000-square-foot flagship store at New Jersey’s American Dream mall , followed by 452 Toys ‘R’ Us shop-in-shops at Macy’s in 2022. The new stores will open in prime locations that complement the existing Macy’s retail footprint, according to the company.

Planning 291

Planning Specialty Retailers Shipping Returns 291

Retail TouchPoints

DECEMBER 18, 2023

The Container Store has opened its 100 th brick-and-mortar location in Princeton, NJ — a small-format concept designed to boost employee productivity and optimize the customer journey. This is the sixth small-format location the Container Store has opened to date.

Location 236

Location Specialty Retailers Promotions Planning 236

Retail TouchPoints

APRIL 17, 2023

While most supermarkets prioritized developments that facilitated COVID-era shopping behaviors like grocery delivery, curbside pickup or self-checkout, grocery shoppers are now looking for improved in-store experiences. Local grocers also have invested heavily in regional product arrays to differentiate their shopping experience.

Specialty Retailers 248

Specialty Retailers Grocer Payment Services Outdoor 248

Retail TouchPoints

MAY 21, 2024

Understanding Network Analytics in Retail In retail, network analytics refers to collecting and analyzing data transmitted across a retailer’s network infrastructure. The optimization can improve customer service, reduce wait times and enhance the shopping experience.

Inventory Management 252

Inventory Management Payment Services Store Layout Promotions 252

Retail TouchPoints

MARCH 20, 2024

While ecommerce gave consumers speed and convenience, consumers realized that it simply could not replicate the ceremony that can be created in stores — and this is one area where luxury brands really shine, according to Plenert. Now that consumers have come back into the stores, everybody really wants an experience,” Plenert said.

Specialty Retailers 273

Specialty Retailers Department Stores Consumer Advertising 273

Retail TouchPoints

JULY 16, 2020

A survey by MySizeID found that: 49% of shoppers are uncomfortable shopping in-store for apparel ; 33% of shoppers are uncomfortable shopping in-store for cosmetics ; and 18% of shoppers are uncomfortable shopping in-store for shoes. Not all apparel retailers will be affected equally, however.

Returns 257

Returns Apparel Store Layout Specialty Retailers 257

Retail TouchPoints

FEBRUARY 5, 2021

There are two key factors of the shopping experience that will help promote retailer success after the holidays. Analytics are absolutely critical for retailers post-holiday peak. He is a well-respected thought leader with more than 32 years of experience in the retail and consumer products industries. Next Steps.

Payment Services 179

Payment Services Returns Specialty Retailers Promotions 179