Retail TouchPoints
SEPTEMBER 22, 2023
They invest in new storefronts and build strong wholesale relationships. But there are greater opportunities for leading retailers to integrate their omnichannel experiences and create seamless ecommerce and in-store experiences. 92% of consumers shop elsewhere to save on shipping , leading to cart abandonment. Reduce cost.
Retail TouchPoints
JANUARY 10, 2023
Consumers can attach prepaid shipping labels to their returns or send a shipping QR code directly to their “Dasher” via the DoorDash app. Dashers will send confirmation photos to consumers when they drop off the items at the designated store.
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Retail TouchPoints
DECEMBER 20, 2023
Results from Retail TouchPoints’ 2023 Store Operations Survey revealed that merchants’ top store operations challenges for 2023 were tied to employee hiring and retention ( 70% ), responding to high employee turnover ( 67% ) and employee training and engagement ( 56% ).
Retail TouchPoints
JULY 29, 2020
Burton’s business has changed over the years, from almost exclusively wholesale to a 75%/25% mix of wholesale and DTC, but its systems hadn’t changed with it, explained Josee Larocque, Burton’s SVP of DTC and Digital Transformation in an interview with Retail TouchPoints.
Retail TouchPoints
APRIL 15, 2024
The apparel retailer is expanding its brick-and-mortar footprint with plans to open at least 14 new stores in 2024, bringing its store count to nearly 100. Additionally, Untuckit has officially entered the wholesale market following a pilot program with Macy’s that began in November 2023. “We retail setting.
Retail TouchPoints
NOVEMBER 3, 2020
Because of the dramatic increase in online/DTC sales, the order profile has changed more to shipping individual packages to consumers. However, most of the automation in DCs is geared toward shipping to stores or other wholesale partners. The worst thing you can do is take the order and not be able to ship it.
Retail TouchPoints
DECEMBER 8, 2022
Before I knew it, I had three different accounts, three different shipping minimums and three boxes. As part of its expansion strategy, Boisson launched an on-premise arm of the business, which gives restaurants, bars and hospitality properties access to wholesale distribution and product education for the NA cocktail, spirit and wine market.
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