Retail TouchPoints

SEPTEMBER 25, 2023

Thomas Goldsby But after the wild pendulum swings caused by COVID — first not enough product, then a glut of it — the state of global supply chains deserves more sustained attention. RTP: What impact do returns have on supply chain costs? We’re now battle-tested.”

Returns 296

Returns Supply Chain Management Fulfillment Customer Experience 296

I Vend

AUGUST 13, 2023

They put customer requirements at the heart of store operations – whether that’s merchandise, functionality online store functionality, omnichannel retail transactions, returns policy, payment options, in-store service, or tailored loyalty programs. What are ‘frictionless’ processes?

Payment Services 98

Payment Services Point of Sale Inventory Management Supply Chain Management 98

Retail TouchPoints

FEBRUARY 11, 2021

Now the store is viewed as a flexible asset, capable of fulfilling a variety of needs: Distribution center supplying inventory to other locations Ecommerce fulfillment Amazon return hub Curbside pickup Private bubble/pod shopping location Retooled for more buying, less shopping Emphasis on health and safety, contactless shopping.

Retail Trends 228

Retail Trends Payment Services Supply Chain Management Fulfillment 228

Retail TouchPoints

SEPTEMBER 14, 2023

“When inventory gets to the last mile, we’re still looking at a shortage of labor, which put the Teamsters in an advantageous position” during the union’s recent contract negotiations with UPS, according to Dr. Thomas Goldsby , Professor and Chair in Logistics in the Supply Chain Management Department of the University of Tennessee.

Fulfillment 248

Fulfillment Shipping Supply Chain Management Consumer 248

I Vend

SEPTEMBER 14, 2023

We’ve looked at the importance of a customer-centric approach, data-based decisions, omnichannel, supply chain management and your team. Optimising store operations – When it comes to store operations, one of the things that all successful retailers have in common is optimised processes and efficiency.

Payment Services 105

Payment Services Supply Chain Management Store Operations Point of Sale 105

I Vend

DECEMBER 10, 2023

So inventory management is essential. Retail technology can streamline inventory management by enabling retailers to accurately track goods from delivery to sale through to returns. Point of sale store operations – customers want fast and friction-free checkout, and retailers need to know what has been sold.

Shrinkage 87

Shrinkage Inventory Management Store Layout Checkout 87