Inside Retail

APRIL 21, 2024

Fashion has embraced technology at every turn from social media to virtual change rooms, yet consumers’ wardrobes have remained analogue. A closet full of clothes and nothing to wear is an age-old problem that has only been exacerbated by the convenience of online shopping.

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Fashion Consumer Shopping Planning 273

Retail TouchPoints

APRIL 18, 2024

Eyebuydirect has made its first foray into physical-world retailing with a 140-square-foot kiosk featuring a pared-down assortment of 400 pairs of glasses. The branded showcase, located at the Shops at Mission Viejo in Orange County, Calif., will have dedicated store associates on hand to provide customers with personalized assistance.

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Location Kiosk Returns Shopping 235

Retail TouchPoints

DECEMBER 13, 2023

Despite the surge in online shopping, physical stores remain essential for retailers, providing a space for customers to interact with products and build deeper brand connections. Retailers must provide compelling reasons for in-store visits, blending digital and physical experiences.

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Shopping Checkout Kiosk Consumer 312

Retail TouchPoints

JUNE 30, 2023

The space also includes a virtual beauty lab where visitors can create a customized version of the Gloss Bomb Universal Lip Luminizer by choosing its ingredients, effects, bottle, lid and applicator. Retailers’ interest in the metaverse has subsided somewhat but it hasn’t completely disappeared.

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Fashion Shopping Marketing 292

Retail TouchPoints

JULY 17, 2023

to offer in-store and web-based virtual makeup try-on for products across 15 brands. The virtual try-on experience is now available at Dufry locations in London’s Heathrow and Stansted airports as well as airports in Manchester, UK and Barcelona, Spain. Dufry has teamed up with AR tech solution Perfect Corp. The company reaches 2.3

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Point of Sale Location Shopping Planning 209

Inside Retail

NOVEMBER 13, 2023

Window shopping is about to get a whole lot more exciting, with Australian designer fashion brand Oroton launching augmented reality try-on mirrors across the window displays of its stores in Sydney’s Queen Victoria Building and Brisbane’s Queen Street Mall. We’ve already seen promising results,” Child told Inside Retail.

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Fashion Shopping Customer Experience Marketing 290

Retail TouchPoints

JUNE 12, 2023

The new offering allows customers to “try on” makeup virtually with AR while getting live advice from a Dior salesperson, using tech from virtual try-on solution Perfect Corp. and live shopping solution Bambuser.

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Shopping Consumer Marketing ATS 286

Inside Retail

OCTOBER 24, 2023

The future of augmented reality (AR) in retail was on full display at a pop-up event hosted by makeup brand Pat McGrath Labs and Google earlier this week. “When it comes to makeup, I always say, ‘use without caution,’ and now you can shop without caution, too.” In some ways, the event was years in the making.

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Shopping Home Furnishings Consumer Returns 245

Retail TouchPoints

DECEMBER 5, 2022

The F21 Metaverse Collection features hoodies and T-shirts designed with elements from the brand’s virtual offerings and is now available in-stores and online. 1 selling avatar item in Forever 21 Shop City on Roblox. The crossover activation was developed in partnership with metaverse consultancy Virtual Brand Group (VBG).

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Fashion Accessories Shopping Consumer 255

Retail TouchPoints

JUNE 16, 2023

Google is enhancing its use of generative AI through additions to its Shopping and Search features designed to help shoppers find items that fit their needs. The new options range from virtual try-ons to curated review snapshots to make it easier to find the perfect product. We’ve come a long way since Cher’s closet, though.

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Apparel Accessories Shopping ATS 247

Retail Wire

OCTOBER 5, 2023

Virtual try-on technology is emerging as a powerful tool to revolutionize the online shopping experience, aiming to combat the $280 billion problem of returns in the fashion industry.

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Fashion Shopping Returns 100

Retail TouchPoints

JUNE 23, 2023

The virtual landmass is a visually immersive Air Max-themed universe within Fortnite. Airphoria represents a new, immersive experience for Nike as it amplifies its efforts in gaming and virtual products,” said Ron Faris, VP/GM of Nike Virtual Studios in a statement. “As

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Planning Consumer Shopping Marketing 286

Inside Retail

NOVEMBER 3, 2022

Identifying opportunities for retailers . Each strategy unlocks specific use cases, as an effective way for retailers to identify where the metaverse can have an impact. . Use cases include: Virtual Stores. Virtual stores enable brands to interact and connect with their customers at a new level. Branded Virtual Products.

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Consumer Store Layout Merchandise Store Fulfillment 263

Inside Retail

SEPTEMBER 27, 2023

The retailer, which last year acquired Mega Party Warehouse , is set to launch its augmented reality (AR) mirror next month, ahead of Halloween. The Party People CEO Dean Salakas believes that this innovation has the potential to address challenges faced by many retailers. These mirrors can alleviate that wait time,” he added.

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Dead-Stock Checkout Fulfillment Shopping 259

Retail TouchPoints

AUGUST 1, 2023

Lacoste has opened a new virtual store in partnership with Emperia to showcase its summer collection and expand the exclusive experiences tied to its NFT-based UNDW3 (pronounced “underwater”) loyalty program. This is the brand’s second virtual store; the first was a holiday-themed store that Lacoste launched with Emperia in December 2022.

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Outdoor Accessories Shopping Marketing 224

Retail TouchPoints

NOVEMBER 8, 2021

“This interface — a grid of thumbnails on a white background — was created by Amazon 25 years ago to sell books, and from there it got used somehow for every category and every brand,” she said in an interview with Retail TouchPoints. “As As a consumer, I love shopping, but I used to hate online shopping. Coach virtual showroom.

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Jewelry Shopping Location Promotions 297

Retail TouchPoints

FEBRUARY 15, 2024

NPBA’s New Metaverse Experience Features Virtual Replica of The Brotherhood Deli The NBPA’s partnership and innovation division, THINK450 , has debuted an immersive virtual space for basketball enthusiasts to experience the excitement of the game and All-Star Weekend from anywhere in the world. Inside the virtual Brotherhood Deli.

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Drop-Shipping Apparel Shipping Location 222

Retail TouchPoints

AUGUST 24, 2023

As retailers gear up for the 2023 holiday shopping season, predicted to be another big year, expect generative AI to influence consumer shopping and buying decisions. It’s also accelerating the creation of virtual and augmented reality experiences, allowing consumers to interact with products in their environments.

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Shopping Advertising Consumer Marketing 230

Retail TouchPoints

NOVEMBER 15, 2023

The incoming adoption of augmented reality (AR) glasses has the potential to transform life as we know it — and that includes physical retail. Augmented reality is set to make the brick-and-mortar experience more personalized, immersive and efficient for retailers and shoppers alike — transforming how we buy, pay and shop.

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Payment Services Shopping Advertising Promotions 251

Retail TouchPoints

FEBRUARY 5, 2024

Ingka Group , parent company of Ikea Retail, has debuted an AI-powered home design inspiration and shopping tool on the OpenAI GPT Store. Walmart debuted a slate of features powered by generative AI and AR in October 2023 , and Amazon introduced the Rufus gen AI shopping assistant earlier this month.

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Shopping Marketing Location Planning 268

Retail TouchPoints

MARCH 20, 2024

The innovative concept of “Medtail” seamlessly integrates healthcare services into retail environments. This blend of medical expertise and retail convenience is revolutionizing the landscape of patient care, changing both where healthcare is delivered and how patients experience it.

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Consumer Supermarket Shopping Location 268

Inside Retail

MARCH 27, 2023

Last year saw numerous brands launching virtual collections, including Gucci, Adidas, Zara and Prada. Australian online retailer The Iconic has auctioned its first NFT to celebrate its Runway X Metaverse show. During the pandemic, bricks-and-mortar shops were off limits and online shopping had to up its game.

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Fashion Marketing Target Market Accessories 246

Retail TouchPoints

OCTOBER 12, 2023

As a matter of fact, as accessibility becomes a more prevalent concern in the retail sector, the interplay between new technology and AI represents some good news. We see this in the example of OpenAI, the creator of GPT-4 that partnered with Be My Eyes to integrate AI into virtual assistance tools.

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Social Commerce Consumer Shopping Marketing 258

Retail TouchPoints

NOVEMBER 15, 2023

Retailers need to ensure their systems can scale to upcoming seasonal traffic spikes like Cyber Week so they can capture the attention and wallet share of the numerous consumers hunting online for deals. However, while the holiday shopping rush comes with significant opportunity — Cyber Monday 2023 alone is estimated to generate $13.7

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Shopping Checkout Returns Consumer 301

Retail TouchPoints

JULY 28, 2022

Online shopping has come a long way in providing consumers with a vision of how products might look on them. The trend toward using AR to offer virtual try-on features suggests that people still want to see how a product looks on them. How Can Businesses Bring Virtual Try-Ons to Their Customers? on experience.

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Consumer Outdoor Shopping Returns 238

Inside Retail

JANUARY 10, 2024

The world’s largest retailer shared expansive plans for the future of retail at the recent Consumer Electronics Show (CES 2024), focusing on adaptive retail strategies that encompass realms of customers, workforce and society. Embracing AI Walmart’s goal is to make shopping experiences effortless, engaging and personalised.

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Shopping Payment Services Social Commerce Checkout 262

Retail Focus

AUGUST 17, 2022

Mark Zuckerberg has tongues wagging with big claims about his “Metaverse”, and while he’s since shed very little light so far on what this will entail, or how far it’s progressed, we know the aim is to create a ‘phygital’ world where people can work, play and hangout, accessed by virtual and augmented reality tools. .

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Promotions Customer Experience Shopping Consumer 246

Retail TouchPoints

MARCH 1, 2023

While the opportunities VR and the metaverse offer for the customer experience is a well-explored path, the technology also has the potential to greatly increase retailers’ efficiency on the backend. “When the pandemic came, we were no longer able to get in front of the stores,” said Feldman in an interview with Retail TouchPoints. “We

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Customer Experience Location Management Planning 290

Retail TouchPoints

AUGUST 23, 2023

The retail landscape has dramatically changed over the last few years, and one emerging trend appears to be here to stay. Phygital retail experiences, in which physical elements and technology coexist, offer opportunities to bring customers closer to your brand.

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Drop-Shipping Visual Merchandising Consumer Apparel 195

Retail TouchPoints

MARCH 1, 2022

This virtual 3D world is well known to gamers who don their VR goggles and play, totally immersed in the environment created from a developer’s imagination. And now, Facebook’s recent evolution into Meta will offer people the ability to socialize, collaborate and interact in other ways inside a virtual world.

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Consumer Apparel Shopping Marketing 248

Retail TouchPoints

JUNE 14, 2022

One definition most can agree on, though, is that it’s a “virtual world,” and one that already is presenting tremendous opportunities for both brands and consumers. And just as the metaverse will change the way that we shop, communicate and socialize, it will also change how customer service is delivered.

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Merchant Services Social Commerce Customer Experience Fashion 233

Retail TouchPoints

NOVEMBER 1, 2022

Retail Store Tours will launch an updated platform on Nov. The platform will support both RST’s in-person and virtual experiences to help uncover opportunities for innovation, performance improvement and revenue, building on the company’s virtual offering that launched in May 2020. 3, 2022 that will feature 25 new markets.

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Marketing Location Shopping 272

Retail TouchPoints

SEPTEMBER 8, 2022

Bloomingdale’s has debuted a lineup of designer collaborations, events and digital activations, including a virtual store, to celebrate its 150 th anniversary. The collection can be shopped in stores, on the Bloomingdale’s website and in a new metaverse-based virtual store.

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Fashion Marketing Shopping Location 340

Retail TouchPoints

FEBRUARY 7, 2024

Consumers do not simply want to view ads, as traditional static shopping experiences are no longer the most captivating way to advertise to someone; rather, they want to engage with ads and develop a relationship with brands as they discover and purchase new products. more involvement than static content.

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Customer Retention Customer Experience Advertising Consumer 242

Retail TouchPoints

APRIL 20, 2022

As the percentage of purchases consumers make online continues to grow exponentially, retailers are facing a challenge — how to educate online shoppers and close the sale for certain products traditionally bought in person. Examples include jewelry, cosmetics, apparel, luxury items, automobiles and furniture.

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Boutique Jewelry Shopping Apparel 292

Retail TouchPoints

AUGUST 18, 2022

Once reserved for an ultra-affluent clientele with disposable income to spend on shopping trips in the world’s most fashionable cities, the luxury category is undergoing a significant transformation. These luxury houses remained healthy over the first half of 2022 while they also embraced virtual components to enhance their businesses.

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Clienteling Payment Services Boutique Promotions 253

Inside Retail

FEBRUARY 14, 2024

Williams’ global flagship store on Sydney’s George Street, which opened at the end of last year, revealing an industry-leading virtual showroom and customer service hub that is redefining the customer journey. Williams’ only new shop, but it is the standard. This focus can be seen in R.M. At the heart of it all are the R.M.

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Net Profit Customer Experience Accessories Location 262