Retail TouchPoints

MARCH 18, 2024

In addition to the safety risk to employees and customers alike, workplace violence incidents are costly to retailers. The National Institute for Occupational Safety and Health estimates that workplace violence costs employers more than $120 billion annually in claims, litigation, added security, staffing, communications and other expenses.

Planning 279

Planning Loss Prevention Management Location 279

Inside Retail

JUNE 9, 2022

Last month we talked about How coaching influences the retail sales culture. Research shows that people who receive coaching grow in self-confidence, and rather than being short-term, it’s a sustained change supported by internal thought processes. The post The hidden benefits of a coaching culture appeared first on Inside Retail.

Accounting 246

Accounting Management Marketing ATS 246

Inside Retail

OCTOBER 28, 2021

After a year of blockbuster results, the world’s largest online retailer is facing a tougher outlook. billion, short of $6.9 “It’ll be expensive for us in the short term, but it’s the right prioritization for our customers and partners.” Shares fell 4% in after-hours trade. ” Labour shortage.

Fulfillment 243

Fulfillment Shipping Shopping Returns 243

A1 Retail

FEBRUARY 7, 2024

January is also the time when most people consider changing or leaving jobs – this is partly true for retail workers who had a stressful Christmas period. With many retail workers left exhausted at the end of every working day, this stress is only enhanced by peak shopping seasons, leaving many employees to suffer at the hands of burnout.

Management 59

Management Accounting Returns Customer Experience 59

Inside Retail

JULY 12, 2022

Retailers are in a strange limbo regarding the Covid-19 pandemic. Yet, case numbers remain persistently high, resulting in continued challenges for staffing and distribution. The big challenge for retailers is to balance continuing challenges while also looking ahead to a post-Covid future. Long-term Covid effects.

Payment Services 130

Payment Services Planning Employee Engagement Consumer 130

Retail TouchPoints

APRIL 11, 2022

Likewise, Deloitte shared its perspective on the evolving employment landscape and how retailers are working to “convert pandemic struggles into strengths.”. From cost increases to logistics bottlenecks to staffing challenges, there seems to be no end to the list of obstacles to efficient, profitable retail operations.

Shipping 305

Shipping Shopping Consumer Accounting 305

Inside Retail

DECEMBER 1, 2022

Peak period is the busiest time for most retailers. But, amid labour shortages , there is a dearth of seasonal workers available, with Australian Retailers Association (ARA) CEO Paul Zahra describing the situation as the worst it has been in many decades. We are in a staffing crisis within retail, hospitality and many other sectors.

Shipping 245

Shipping Promotions Consumer Location 245

Inside Retail

MARCH 22, 2023

In the past three years, retail workers have been at the forefront of our challenging times. Many have worked through the waves of Covid as essential workers before having to deal with the challenges of lack of staffing and supply change demands. Now, with a recession and job cuts looming, they are under pressure once again.

Returns 130

Returns Management Consumer ATS 130

Retail TouchPoints

SEPTEMBER 20, 2023

Some of the biggest retailers in the U.S., The report found that increased labor costs and shaky consumer confidence are impacting holiday hiring plans, with retailers forecast to add a total of 410,000 seasonal jobs this season. These employees have the option to pick up shifts on an as-desired basis to fit their schedule.

Planning 249

Planning Fulfillment Payment Services Location 249

Retail TouchPoints

DECEMBER 27, 2022

Retail companies looking to digitally transform don’t need to fix what isn’t broken. Today’s consumers are busier than ever, which has resulted in a greater demand for faster solutions to their retail problems. However, many restaurants are short staffed and it can be difficult to answer voice calls at peak times.

Customer Experience 318

Customer Experience Consumer Accounting Marketing 318

Inside Retail

NOVEMBER 23, 2022

Christmas is a time of joy, celebration and festivities, but it can also be one of the most stressful for retail staff. Manage your staffing. However, if you’re short this year (like most are), think about how you can best schedule your team to maximise customer flow and ensure your team gets enough rest. . Simply, powerful LMS.

Management 130

Management Promotions Customer Experience ATS 130

Inside Retail

APRIL 28, 2022

A fulfillment center in New York City voted to create Amazon’s first US union, a result the retailer is contesting. And the higher price of fuel risks diminishing consumers’ disposable income just as it is making delivery more expensive for Amazon, the world’s biggest online retailer. ” INFLATION HITS AMAZON.

Operating Expenses 246

Operating Expenses Fulfillment Shipping Customer Experience 246

Inside Retail

APRIL 11, 2022

With digitalisation in the retail sector gaining significant momentum, retailers are increasingly exploring new technologies to streamline services and simplify store operations. With many retailers eager to embrace such a design, the security and privacy of unmanned sites remain a high concern.

Payment Services 147

Payment Services Checkout Point of Sale Advertising 147

Small Biz Trends

OCTOBER 28, 2022

Big retailers, such as Walmart and Macy’s, announced their holiday hiring plans — down from 2021 but still significant numbers. ski resorts; amusement parks), may use seasonal workers as their core staffing solution. For example, retail workers employed exclusively during holiday seasons are seasonal workers.

Planning 134

Planning Location ATS 134

365 Retail

DECEMBER 13, 2023

The centre, known for its diverse range of retail and leisure offerings, has recently seen the arrival of several new stores and a restaurant, as well as the expansion of existing brands within its premises. Among the new entrants is Castore , a sportswear retailer, which opened its doors at the end of November.

Shopping 64

Shopping Accessories Fashion Location 64

Inside Retail

JANUARY 19, 2022

Running out of stock or being short-staffed ultimately means lost sales. However, plan your finance needs ahead of time – cash flow quick-fixes like short-term loans typically cost more. Don’t forget these 6 commonly overlooked savings appeared first on Inside Retail. Refinancing debts could also slash repayments.

Finance 130

Finance Planning Returns Management 130

Inside Retail

AUGUST 28, 2022

The Government has talked about increasing the cap from 160,000 to potentially 200,000 – a move that has widespread support in the retail industry. Industries like retail are reliant on people from overseas to supplement their workforce: especially when labour shortages are at a crisis stage and only getting worse.

Payment Services 130

Payment Services Returns Management Consumer 130

Inside Retail

JANUARY 26, 2023

Most of us in the retail industry were optimistic about the return of tourism two years ago, when mass vaccination programs kicked off. So is 2023 finally the year when international tourists give retailers a belated big lift? That includes retailers in food and beverage. Will they gamble instead?

Returns 130

Returns ATS Shopping 130

Inside Retail

JULY 22, 2021

Running out of stock or being short-staffed ultimately means lost sales. However, plan your finance needs ahead of time – cash flow quick-fixes like short-term loans typically cost more. The post 6 most commonly overlooked business cost savings appeared first on Inside Retail.

Finance 130

Finance Planning Returns Management 130

Retail TouchPoints

NOVEMBER 3, 2022

The holidays are around the corner and retail stores are gearing up for a shift back towards in-store shopping during this peak season. That’s good news for the retail sector. The consumer goods retail sector is a veritable minefield of slips, trips and falls. Slips, Trips and Falls.

Accounting 270

Accounting Returns Management Advertising 270

Inside Retail

JANUARY 5, 2023

But away from those personal screens, UK retailers are actually spending most of their digital budgets inside their traditional bricks and mortar shops. This might sound strange – surely retailers don’t want you to be looking at your screen when you could be looking at what’s on their shelves? So why not digitise personal selling?

Shopping 130

Shopping Supermarket Consumer Management 130

Retail TouchPoints

JULY 14, 2020

How retailers handle this kind of volume and create a great customer experience, while dealing with the new retail realities of contactless pickup caused by COVID, will determine their level of success in the future. How retailers fulfill BOPIS is the hot topic. Automated Retail Lockers As A Solution.

Fulfillment 248

Fulfillment Payment Services Outdoor Customer Experience 248

Retail TouchPoints

AUGUST 16, 2022

While only a small number of retail stores have unionized, the growing popularity of the movement may herald of what’s to come. While these represent just a fraction of retail’s total footprint, the labor movement in these initial stores represents how frontline retail work has evolved since the pandemic turned the industry on its head.

ATS 275

ATS Fulfillment 275

Mass Relators

APRIL 22, 2024

With the additions, Walmart will operate more than 70 physician-staffed health clinics in five states by year’s end. 200 Short Blvd., The post Walmart adding 22 health clinics appeared first on MMR: Mass Market Retailers. BENTONVILLE, Ark. Wal­mart said it will open 22 Walmart Health clinics this year, including 18 in Texas.

Location 52

Location Accounting Marketing Planning 52

Retail TouchPoints

MAY 31, 2022

So what can retailers do with 5G? There are an almost infinite number of answers, but the long and the short of it is that 5G will enable merchants to perform intricate digital tasks faster and on a much larger scale. “5G a retail store] with their own custom networks. So What Does All This Mean for Retail? “I

Merchant Services 350

Merchant Services Checkout Shrinkage ATS 350

Inside Retail

JANUARY 12, 2022

An already beleaguered retail industry is being pummelled by Omicron. And stores are short-staffed as the highly contagious Covid-19 variant forces hordes of people into isolation. The post ‘Like a ghost town’: Retailers react to the Omicron wave appeared first on Inside Retail.

Dead-Stock 264

Dead-Stock Drop-Shipping Outdoor Returns 264

Star Miconics

MARCH 22, 2023

Software development and deployment will change dramatically in the short term, but Crypto payment will be much slower. Point-of-sale (POS) hardware will not be affected in the short term. The main challenges we expect to continue to see are shipping Issues, staffing shortages, and costs. A few will slowly move to Crypto.

Payment Services 52

Payment Services Shipping Promotions Point of Sale 52

Retail TouchPoints

AUGUST 5, 2021

“The migration of some consumer activity to online browsing and buying indicates that if retail destinations are to maximize their revenue potential post-COVID, then they need to be able to embrace these behaviors,” said Diane Wehrle, Marketing & Insights Director at Springboard. “

Merchant Services 264

Merchant Services Fulfillment Promotions Consumer 264

Inside Retail

JANUARY 9, 2022

“Nonetheless, ongoing fears relating to Covid-19, the likely cautious approach to easing Australia’s international border controls and downturns across the global economy are all anticipated to limit the industry’s recovery in the short term.”. Overall the sector is valued at $71.2 billion, a drop of 11.5 per cent over five years.

Payment Services 130

Payment Services Advertising ATS Marketing 130

Inside Retail

JANUARY 12, 2023

As reported by Inside Retail , micro-market start-up Morsl has raised $5 million in a series-A capital round, which will be used to accelerate growth and development. Inside Retail : Tell me about Morsl. The post How Aussie start-up Morsl aims to change the way we eat at work appeared first on Inside Retail.

ATS 130

ATS Employee Engagement Kiosk Planning 130

VMS

NOVEMBER 30, 2022

W ITH THE WORLD adjusting to Covid a few years later as less of a threat and more a part of everyday life, retailers sought to return to business as usual. It’s certainly one of the reasons most retailers sought any opportunity to cut overhead – closing stores, releasing employees, trimming marketing budgets and technology investments, etc.

Visual Merchandising 85

Visual Merchandising Drop-Shipping Loss Prevention Shipping 85

Retail TouchPoints

OCTOBER 5, 2022

While trends change frequently, there are foundational elements of retail strategy that every brand must consider to successfully design a pop-up experience. There should be a clear message,” said Melissa Gonzalez, Founder of The Lionesque Group and Partner at MG2 in an interview with Retail TouchPoints. “Is Is there a seasonal aspect?

Home Furnishings 214

Home Furnishings Consumer Planning Shopping 214

Theatro

OCTOBER 6, 2022

Frontline employees are vital to a retailer’s operation. With historically high turnover rates continuing into 2022, retail employees are stretched way too thin. And with customer expectations rapidly increasing, retailers simply can’t hire quickly enough to fill the expanding schedule. Resurgence of the QR Code.

Employee Engagement 52

Employee Engagement Customer Experience Checkout Management 52

V Count

MARCH 22, 2023

Considering the highly competitive retail business landscape, losing a visitor willing to become a customer isn’t acceptable. In retail, line busting refers to strategies that aim to reduce the time customers wait in lines and ensure conversion happens. This leads to frustrated customers, which means lost business sales.

Checkout 52

Checkout Management Promotions Returns 52

V Count

JANUARY 7, 2022

Today, physical retailers and shopping malls remain vital drivers for sales, and more physical stores are leveraging technological solutions to optimize operations, improve customer satisfaction, and boost profitability. . Data Analysis Is Crucial to Increase Foot Traffic in Retail. Efficient Staffing.

Shopping 52

Shopping Checkout Store Layout Management 52

Frank Mayer

JANUARY 14, 2022

In short, now they can toggle between shopping methods depending on what’s convenient at the moment.”. It also looks like diners ordering food through a mobile app to ensure it’s ready upon arrival or shoppers taking advantage of curbside pickup if they’re short on time. What does this mean for 2022?

Customer Experience 79

Customer Experience Kiosk Checkout Shrinkage 79

Theatro

OCTOBER 21, 2021

As the nationwide labor shortage rages on, retailers everywhere have their operations on overdrive as they frantically try to hire thousands of seasonal employees in preparation for the holiday rush. If you’d like to see it in action, schedule a demo today or make plans to visit us at Booth 6063 at NRF 2022: Retail’s Big Show.

Shopping 52

Shopping Planning ATS 52