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Measure and improve your in-store execution with crowdsourced audits

Inside Retail

Measuring your brand performance in-store can often feel like you’re trying to hit a moving target. This is where retail auditing comes in. Retail auditing involves collecting in-store data to measure the effectiveness of a store’s retail execution.

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Australia named global leader in omnichannel consumer experience

Inside Retail

In this year’s global edition of the Omnichannel Leadership Report from NewStore – a retail survey that audits around 275 brands across several key international markets – Australia has emerged as a frontrunner in providing consumers with outstanding omnichannel experiences.

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Have Big Sustainability Goals? Bergmeyer+ Says to Start Small — with Store Fixtures

Retail TouchPoints

Sometimes this is due to deliberate greenwashing, but more often it’s a problem of planning and execution, according to Christian Davies, Principal at Bergmeyer+ , the new sustainability-focused division of retail design firm Bergmeyer , operating in partnership with SMS Collaborative. “In

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How retailers are wasting technology at the cost of customer engagement

Inside Retail

Too many major retailers are investing in digital technology solutions that they lack the resources to deploy properly, effectively squandering an opportunity to win competitive advantage, says a 25-year veteran of the technology space. Dotdigital works with retailers by understanding what their digital strategy is.

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What to Look for in Retail Audit Companies

Wiser

You need to connect with shoppers inside brick-and-mortar retail stores, whether you’re a brand manufacturer or a retailer, whether your reach is national, regional, at the biggest big-box stores, or the smallest mom-and-pop shops. What are retail store audits? What are retail store audits?

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How smart new technologies are improving sales and reducing costs for retailers

Inside Retail

Retailers worldwide may be facing challenging times right now, but the evolution of technology – including the deployment of AI – is opening the way to dramatic improvements in productivity at all stages of the retail business model. And that’s where your Workforce Management systems come into play,” says Bretherton.

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Customers are Tired of Empty Shelves, and it’s Time for a Fix

Retail TouchPoints

From the customer service of store associates to the quality of the products for sale, every store visit has its own unique factors that play into a customer’s overall satisfaction — factors that become irrelevant if the product a shopper is looking for isn’t available. According to a Retail Insight survey of over 1,000 U.S.

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