Retail TouchPoints

FEBRUARY 9, 2023

As the ecommerce landscape becomes more competitive, top retailers like Amazon stay ahead of the curve by delivering a compelling product experience to their customers. This is made possible by powerful AI algorithms that deeply understand the customer’s needs and create a personalized shopping experience.

Merchant Services 229

Merchant Services Accounting Shipping Returns 229

Retail TouchPoints

FEBRUARY 9, 2022

Over the last couple of years, we’ve seen this rapid digital adoption spark a wave of design innovation as brands seek to meaningfully engage with customers in a remote world. As the world opens up, many people are eager to return to in-store shopping. Blurring boundaries: physical vs. digital.

Consumer 295

Consumer Customer Experience Returns Shopping 295

Retail TouchPoints

JULY 29, 2021

In that time, Bojanowski has seen her fair share of shifts and transformations in the business, but even still 2020 stood out, as it did for many retail executives. Retail TouchPoints (RTP): With all the new services you launched during the pandemic, did you see your customer base shift or expand in any way?

Social Commerce 277

Social Commerce Checkout Payment Services Clienteling 277

Retail Focus

MARCH 27, 2023

Pop-up experiences that last a few days or several months have been around for the last decade, but post-Covid we have seen a huge increase in this form of retail which is in large part driven by the increase in D2C brands looking to explore physical interaction with their audiences. Measuring success.

Marketing 245

Marketing Location Finance Consumer 245

RETAIL MANAGEMENT SOFTWARE

MARCH 26, 2024

As the winter chill fades away and nature begins to bloom, retailers are presented with a golden opportunity to revitalize their businesses and maximize revenue in the vibrant season of spring. In this article, we’ll explore some effective strategies and merchandising tips to help retailers make the most of the spring season.

Promotions 77

Promotions Outdoor Inventory Management Management 77

Retail TouchPoints

NOVEMBER 8, 2021

Creating impactful digital experiences that delight customers can be daunting, even for the largest brands. As you’re planning for 2022, here are four strategies to help you focus and refine the digital experience to realize immediate ROI in 2022 and beyond. Your grocery shopping experience was made super delightfully easy.

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Fulfillment Returns Customer Experience Planning 259

Retail Focus

MARCH 30, 2023

While all retail stores use similar marketing techniques , high-end retail stores have to use that blueprint and turn it on its head. 10 Different Techniques to Increase Luxury Sales Figures Gucci, Dior, and Chanel can get by with just name recognition alone, but your brand will need something more.

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Bundled Pricing Promotions Customer Experience Fashion 130

Wiser

APRIL 24, 2023

Whether it’s restaurants, big chains, local businesses or anything in between, shoppers turn to ratings and the testimony of other customers to lead them in the right direction. Furthermore, 85 percent of customers say that they trust online reviews as much as personal recommendations.

Consumer 157

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Retail TouchPoints

JANUARY 12, 2024

For online retailers that want to stay relevant and competitive, it’s important to stay on top of the latest trends and strategies. The value of social commerce continues to grow rapidly and is shaping the future of online retail. trillion by 2026, more than doubling its current value.

Social Commerce 267

Social Commerce Beauty and Health Advertising Merchant Services 267

Retail TouchPoints

JULY 17, 2023

Connecting the world of physical objects into a smart network, IoT technology brings new business opportunities for retailers and provides data-driven insights for decision-makers. According to Grand View Research , the global IoT retail market was valued at $42.38 billion in 2022 and is expected to grow at a CAGR of 28.4%

Payment Services 217

Payment Services Checkout Inventory Management Customer Experience 217

Retail Focus

JULY 26, 2023

In today’s highly competitive digital landscape, aesthetics play a pivotal role in attracting and retaining customers to your online retail business. The visual appeal of your website is crucial in creating a lasting impression and enhancing user experience. Now let’s get started.

Returns 130

Returns Location Promotions Shopping 130

Wiser

NOVEMBER 13, 2023

Leveraging the potential of store associates to become product advocates opens up a new dimension for retailers to connect with their customers organically. Associates, well-versed with the store’s offerings and ethos, can truly embody the brand and foster a genuine connection with the customers.

Promotions 148

Promotions Employee Engagement Shopping Marketing 148

Clover - Retail

MAY 2, 2024

While luxury is often associated with concierge services, all they really mean is a personalized customer experience. That kind of experience can be offered by all types of small businesses–from restaurants to retail shops to service businesses. The pandemic was largely responsible for this shift.

Merchant Services 52

Merchant Services Customer Experience Boutique Target Market 52

RETAIL MANAGEMENT SOFTWARE

JANUARY 16, 2024

As we step into 2024, the retail sector is undergoing significant transformations in technology, supply chain dynamics, and consumer behavior. Navigating this shifting terrain requires a tailored approach rather than a universal solution for future-proofing retail businesses. Here are the top innovative retail trends to watch in 2024.

Retail Trends 98

Retail Trends Payment Services Social Commerce Supply Chain Management 98

Retail TouchPoints

NOVEMBER 27, 2023

This is Part 3 of The Holiday Readiness Series, which will feature tactical tips and takeaways from experts that retailers can still apply to rev up their sales results. Looking for even more data and insights to power your approach? Everyone comes to the table with ideas and backs them with data.

Consumer 239

Consumer Wholesale Marketing Accessories 239

Wiser

JULY 11, 2022

Any retail business without a solid strategy is bound to fail. It’s essential that your business is able to engage shoppers, build customer loyalty, and drive sales. But developing an effective retail strategy takes more than just attracting customer attention. What Is Retail Strategy?

Employee Engagement 146

Employee Engagement Advertising Promotions Marketing 146

Wiser

APRIL 26, 2022

Merchandising is obviously an essential part of retail, but keeping your strategy up-to-date and profitable is difficult in a growing competitive market. There is a number of merchandising challenges that retailers are facing. A good merchandising strategy can do wonders for your business. 1: Merchandising Compliance.

Visual Merchandising 146

Visual Merchandising Loss Prevention Customer Experience Promotions 146

RETAIL MANAGEMENT SOFTWARE

DECEMBER 4, 2023

But the frosty economic climate hasn’t diminished their overall enthusiasm for festive shopping, with Americans remaining optimistic about the upcoming season, according to McKinsey. The holiday season is not just a time for festive decorations and joyous celebrations; it’s also the most lucrative time of the year for retailers.

Store Layout 83

Store Layout Shipping Promotions Consumer 83

Wiser

FEBRUARY 6, 2023

For most retailers, the ultimate goal is creating a seamless shopping experience for consumers. A shopping experience that spans channels, allowing customers to engage with a brand online, in-store, and in between. There is no more gap between online and in-store shopping and retailers need to adapt to that.

Consumer 145

Consumer Customer Experience Location Inventory Management 145

Retail Focus

NOVEMBER 3, 2023

Digital transformation involves incorporating digital technologies to develop new business processes, customer experiences, and culture. The full transformation of the retail business into the digital space opens up a new world of opportunities. Retail processes are transforming from the traditional space into the modern space.

Supply Chain Management 130

Supply Chain Management Customer Experience Consumer Management 130

Retail TouchPoints

JANUARY 24, 2022

Retailers are heading into 2022 in the face of serious challenges, including inflation and labor shortages, but many executives are confident that the industry will prevail. In fact, 32% believe that retail as a whole will experience 5% growth or more this year, according to Deloitte’s 2022 Retail Industry Outlook.

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Checkout Customer Experience Fulfillment Shopping 237

Retail TouchPoints

MAY 19, 2023

The bankruptcy of David’s Bridal in April — its second in five years — signaled more than just the potential demise of another ailing retailer, but a larger shift in the U.S. One of the key things we do at Azazie, and a big industrywide push, is more customization and personalization. bridal industry.

Fashion 217

Fashion Shopping Shipping Consumer 217

RETAIL MANAGEMENT SOFTWARE

NOVEMBER 7, 2023

In the rapidly evolving world of retail and consumer packaged goods (CPG), staying ahead of the competition is a constant challenge. Traditional marketing strategies alone are no longer sufficient in today’s digital age. AI algorithms analyze customer data to understand preferences, behavior, and purchase history.

Marketing 95

Marketing Inventory Management Supply Chain Management Store Layout 95

Retail TouchPoints

NOVEMBER 18, 2021

Retailers certainly need to know what consumers want , but perhaps an even more important question is: How do I provide it to my shoppers? Fortunately the 2021 Retail Innovation Conference, which wrapped up Nov. In tomorrow’s world, things can be different,” Huang added. “We Want more proof?

Consumer 237

Consumer Merchant Services Payment Services Advertising 237

Inside Retail

DECEMBER 5, 2023

Black Friday Cyber Monday (BFCM) will have been a customer data goldmine for every retailer, delivering a huge increase in traffic and engagement across websites and messaging. The most successful retailers know that with smart planning, the real rewards can run on long past the end of November. What deals outperformed others?

Promotions 130

Promotions Marketing Planning Returns 130

Wiser

APRIL 3, 2023

The online shopping experience has grown exponentially in recent years and has changed to encompass much more than just a website with an online storefront. Think about it, when was the last time you were scrolling through your social media and came across an ad for a product? It’s a quick and easy process.

Social Commerce 167

Social Commerce Advertising Promotions Payment Services 167

Retail Gazette

JANUARY 31, 2024

In today’s retail battleground, it’s all about forging deep connections with customers. This isn’t just about sales; it’s about building loyalty, ramping up purchases, and turning customers into brand cheerleaders. Plus, customer engagement sparks innovation. Here we go!

Promotions 57

Promotions Shopping Target Market Marketing 57

365 Retail

JANUARY 4, 2024

Staying ahead of the curve is essential if you want to succeed in retail. In this article, we’ll explore five key strategies that retailers should focus on to keep their businesses thriving. Top 5 Strategies for 2024 #1 Focus More on Your Target Audience Understanding and focusing on your target audience is crucial in 2024.

Payment Services 52

Payment Services Checkout Boutique Customer Experience 52

Retail TouchPoints

FEBRUARY 24, 2021

Retail has never faced so many changes and challenges. Our Position on Retail. Too many businesses think about retail in terms of different channels, where online and physical retail are treated differently and then integrated. Retail is everywhere. Agile Formats Connect to Customers.

Consumer 162

Consumer Fulfillment Location Shopping 162

Retail TouchPoints

MAY 26, 2021

At this point, if you’re not using content personalization to engage your customers, your brand is in the minority. Advertisers in retail and even B2B businesses have been personalizing ads for ecommerce. Prospects see it as a way to feel attached — that a brand knows and cares about their needs and desires.

Marketing 168

Marketing Advertising Consumer Promotions 168

Retail TouchPoints

NOVEMBER 20, 2020

The pandemic threatens to put them under for good, unleashing a wave of retail bankruptcies and store closings unseen in many years. As of mid-September, at least 27 major retailers had filed for Chapter 11 bankruptcy protection in 2020, compared to 17 in all of last year, according to Retail Dive. 2: Extend your cash runway.

Payment Services 248

Payment Services Consumer Management Planning 248

365 Retail

DECEMBER 18, 2023

The realm of retail, where convenience meets technology, has been rapidly evolving in line with tech innovations. Yes, these sleek devices are not just for binge-watching your favourite shows; they are transforming the very fabric of the in-store shopping experience! Keen to find out more?

Shopping 52

Shopping Checkout Point of Sale Accessories 52

Retail TouchPoints

FEBRUARY 15, 2022

Hear from other leading minds in retail at the 2022 Retail Innovation Conference & Expo May 10-12 in Chicago. Things that happen on TikTok naturally matriculate out into the real world, and we’re seeing the same thing happen with shopping. The digital experience is driving offline impact.”.

Consumer 225

Consumer Social Commerce Marketing Promotions 225

RETAIL MANAGEMENT SOFTWARE

APRIL 24, 2023

In today’s fast-paced retail landscape, customer loyalty has become a critical factor in business success. With increased competition and changing consumer behaviors, retailers must stay ahead of the curve by implementing effective customer loyalty programs.

Customer Retention 84

Customer Retention Management Promotions Clienteling 84

Retail Minded

JANUARY 6, 2024

Calling all fellow conscious consumers and retail gurus! It’s now 2024, and we’re all trying to shop without feeling like we’re destroying the planet, right? Well, retailers have been stepping up their game to deliver exactly that: a guilt-free experience that doesn’t skimp on satisfaction.

Shopping 52

Shopping Shipping Consumer Marketing 52

Retail Smart Guys

OCTOBER 14, 2023

Online Visual Merchandising: Creating Irresistible eCommerce Displays In the world of eCommerce, your website is your digital storefront, and just like a physical store, visual merchandising plays a crucial role in attracting and engaging customers. You need to know their preferences, shopping behaviors, and pain points.

Visual Merchandising 52

Visual Merchandising Payment Services Checkout Shopping 52

Retail TouchPoints

OCTOBER 4, 2022

Goodwill is the OG of thrift stores,” said Matthew Kaness, a retail OG in his own right, who recently joined as CEO of GoodwillFinds.com. With the scale of the of the operation — $4 to $5 billion a year, mostly store-based — it feels like the giant has woken up and is now looking to take its rightful place. A Goodwill training center.

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Thrift Store Consumer Marketing Shopping 237