Retail TouchPoints

DECEMBER 18, 2023

The Container Store has opened its 100 th brick-and-mortar location in Princeton, NJ — a small-format concept designed to boost employee productivity and optimize the customer journey. This is the sixth small-format location the Container Store has opened to date.

Location 228

Location Specialty Retailers Promotions Planning 228

Retail TouchPoints

AUGUST 4, 2023

L.L.Bean will open four new stores this fall, two in Massachusetts and two in Quebec, along with a French-language ecommerce site to support its Canadian stores. The outdoor goods retailer also will add Dillard’s and Moosejaw to its key U.S.

Specialty Retailers 246

Specialty Retailers Wholesale Planning Outdoor 246

Retail TouchPoints

MAY 10, 2021

PacSun has named Alfred Chang and Mike Relich as its new Co-CEOs, and promoted PacSun Chief Brand Officer Brieane Olson to President of the specialty retailer. Chang is currently President of PacSun, and Relich had been serving as Interim CEO of PSEB Group, which owns PacSun and Eddie Bauer.

Specialty Retailers 260

Specialty Retailers Finance Promotions Marketing 260

Retail TouchPoints

APRIL 17, 2023

L.L.Bean , a retailer specializing in clothing and outdoor recreation equipment, holds its associates, or “Store Guides,” to high standards — tasking them with sharing their knowledge of the outdoors with customers and upholding merchandise presentation standards, promoting company programs and handling day-to-day operations.

Specialty Retailers 238

Specialty Retailers Grocer Payment Services Outdoor 238

Retail TouchPoints

FEBRUARY 5, 2021

Additionally, there will be a wave of returns that will need to be properly managed and tracked in a way that promotes profitability and customer satisfaction. Finally, the first half of January brings an additional peak season for retailers as customers make their way online or into stores for gift card redemptions.

Payment Services 175

Payment Services Returns Specialty Retailers Promotions 175

Small Biz Trends

JULY 8, 2021

What do the latest retail statistics tell us about retailing in 2021? We have assembled all the numbers you need, including store operations, shopper behaviors, how retailers market their businesses, and much more. Retail Statistics: The Big Picture. Retail Marketing Statistics.

Specialty Store 138

Specialty Store Specialty Retailers Social Commerce Advertising 138

Retail TouchPoints

OCTOBER 7, 2020

At the beginning of 2020, Hudson kicked off its deployment of the Flooid platform to provide a new backbone for all transactions across its 1,010 travel convenience stores and specialty retail, which includes proprietary book and tech stores, duty-free shops and food and beverage concessions.

Payment Services 214

Payment Services Point of Sale Specialty Retailers Customer Experience 214