Retail TouchPoints

DECEMBER 13, 2023

Despite the surge in online shopping, physical stores remain essential for retailers, providing a space for customers to interact with products and build deeper brand connections. A well-designed store can create a memorable brand experience that strengthens customer loyalty.

Shopping 312

Shopping Checkout Kiosk Consumer 312

Retail TouchPoints

DECEMBER 13, 2023

After years of lockdowns and digital-driven behaviors, consumers’ actions have shown how crucial the store experience is to how they shop and interact with brands. Trend 3: Store Design Teams Become ‘Experience Teams’ When a brand decides to open a new store, the design team cannot work within its own silo.

Loss Prevention 268

Loss Prevention Visual Merchandising Sporting Goods Store Operations 268

Retail TouchPoints

APRIL 3, 2024

Utilizing these platforms for promoting giveaways, contests or countdowns directly on your signage further incentivizes shopper participation, creating a lively and interactive shopping environment. Other examples of live media include real-time weather feeds and traffic updates.

Promotions 267

Promotions Customer Experience Point of Sale Accessories 267

Retail TouchPoints

MARCH 1, 2024

The retailer also plans to concentrate on updating and refreshing existing stores rather than opening new brick-and-mortar locations, as well as “improving and livening the merchandising presentation given the shift to digital shopping and corresponding lower need to hold as much inventory on the sales floor,” said Corie Barry, CEO, during a conference (..)

Planning 258

Planning Location Point of Sale Visual Merchandising 258

Retail Geek

JULY 30, 2021

Bed Bath & Beyond traditionally is a pretty chaotic treasure hunt so very hard to find your way around people complain that they get lost and can’t find an exit the, the lines of sight in a Bed Bath & Beyond or horrific so they stack product to the roof so you can’t see very far in any direction in the store.

Visual Merchandising 105

Visual Merchandising Payment Services Advertising Merchant Services 105

Retail TouchPoints

OCTOBER 31, 2023

Now that American retailers are shuttering stores and losing billions of dollars because of shrink, it is time for a sharper focus on the “journey” of another group entirely — retail criminals. Sadly, in addition to imagining how people will shop the store, designers need to think harder about how they might steal from it, too.

Loss Prevention 252

Loss Prevention Sporting Goods Customer Experience Store Layout 252

Retail TouchPoints

MAY 31, 2023

Others might have just stopped in out of happenstance, doing a little window shopping for the day. According to a Retail TouchPoints survey , the industry has been exploring ways to reconfigure the physical retail space and implement digital elements into the overall shopping experience. Digital signage makes this possible.

Advertising 248

Advertising Customer Experience Point of Sale Marketing 248