Retail TouchPoints

DECEMBER 20, 2023

Over three -plus years, I have had the honor of speaking with industry pros who have rich backgrounds in tech, marketing and advertising, operations, finance and so much more. The Retail Remix podcast was developed to feature the founders, executives and practitioners shaping retail’s future.

Advertising 236

Advertising Store Operations Merchant Services Wholesale 236

Hyken

NOVEMBER 4, 2022

From self-service portals to omnichannel support options and knowledge management systems, BPOs have greatly enhanced customer service. . Self-service channels like FAQs, guides, and a knowledge base for self-service allow the customer the autonomy to help themselves. Omnichannel Customer Support Options .

Customer Experience 54

Customer Experience Management Marketing Planning 54

RETAIL MANAGEMENT SOFTWARE

JANUARY 7, 2022

You must create an inviting and remarkable omnichannel experience to inspire customers to return. Omnichannel retailers are adapting to the next new normal in customer experience by following 3 key areas. Providing a communal environment will also increase your customer’s phygital (physical plus digital) experience.

Customer Experience 77

Customer Experience Promotions Returns Store Operations 77

Retail TouchPoints

MARCH 28, 2022

More specifically, MINISO has spent the last year-plus bolstering its brick-and-mortar footprint in North America to amplify its proprietary $10 N’ Under concept, which has become beloved among Gen Z consumers. RTP: What have been some key learnings for MINISO in 2021, and how will these takeaways guide or influence your 2022 strategy?

Planning 223

Planning Consumer Marketing Accounting 223

Retail Minded

DECEMBER 7, 2021

Readers will find out in the guide below. Omnichannel Strategy. First and foremost, small retailers should implement an omnichannel strategy to ensure they can reach all customers. Plus, new customers will be eager to buy your goods because they know they were ethically sourced. Let your customers know what you’ve done.

Target Market 52

Target Market Shopping Returns Consumer 52

Wiser

MARCH 16, 2021

It’s no secret that shelf placement is valuable for both brand manufacturers and retailers—and that it is also a major pain to balance the demands of both these parties plus the all-important shopper. Keep reading for our guide on how to get your products on the shelf where they need to be. What is Shelf Placement?

Location 147

Location Planning Promotions Returns 147

Retail TouchPoints

DECEMBER 7, 2021

The new DTC model is the Community Economy plus Content-Driven Commerce,” Hamilton said. While there are more opportunities than ever for brands to drive growth in the omnichannel era, experts and practitioners have distilled five fundamental questions to guide decisions and tactics: Who is your target audience?

Social Commerce 212

Social Commerce Consumer Marketing Advertising 212

Rangeme

MARCH 29, 2022

Global retail’s future is omnichannel. Since increasingly tech-savvy consumers still love stores, retailers are racing to implement robust omnichannel strategies. Omnichannel shoppers spend more: 4% more every time they visit a store and 10% more online, on average, compared to single-channel shoppers. November 18, 2021.

Checkout 52

Checkout Supermarket Department Stores Shopping 52

Merchant Marverk

AUGUST 10, 2020

The add-on includes advanced features, such as unlimited registers and omnichannel selling features that include giving customers the ability to buy in-store and having the item shipped to their home. you can save by buying a bundle, which you should be able to get for somewhere around $500, plus the cost of your iPad.

Payment Services 61

Payment Services Merchant Services Finance Point of Sale 61

Wiser

MARCH 16, 2021

And so from Wiser we have Tom Lee, Director of Product, who comes to us with 14 plus years of experience at companies including Apple and Walmart, leveraging creativity, cross-functional business experience, a technical background, and leadership skills. So welcome Tom, you want to give a quick wave? Tom: Got it. That makes a lot of sense.

Marketing 78

Marketing Planning Advertising Consumer 78

Retail TouchPoints

AUGUST 11, 2022

Leverage these insights to guide your approach to marketing, customer service and engagement across all channels. Parachute’s product categories are a natural fit for omnichannel behaviors. Action: Conduct deep customer research and analysis to understand what makes your target audience tick. What channels do they use?

Location 256

Location Marketing Fulfillment Social Commerce 256

365 Retail

JULY 5, 2022

We will show you the key criteria any self-respecting B2B eCommerce platform should possess, plus we will then showcase some of the best currently available in 2022. . Use the following list as a guide when choosing a platform for your business. SAP affiliate Hybris sells omnichannel and content management software. SAP Hybris.

Inventory Management 57

Inventory Management Management Wholesale Accounting 57

Wiser

DECEMBER 10, 2019

It’s a great way to see and test products before buying, store associates can help guide shoppers in the right direction, and there’s the instant gratification of buying an item and being able to use it that day. Plus, it will show a desire to improve. 6: Omnichannel Selling. What does this mean?

Checkout 142

Checkout Point of Sale Suggestive Selling Kiosk 142

Retail Next

JANUARY 23, 2020

Embrace Omnichannel Marketing. Omnichannel marketing may sound intimidating, but it’s important that every business embrace it. A great omnichannel marketing strategy uses customer data to determine when individuals are most likely to browse your site, visit your store, ask a question, buy, and much more.

Marketing 52

Marketing Promotions Shopping Finance 52

Retail TouchPoints

MAY 17, 2021

What is different is how Interior Define has leveraged technology to create a hyper-personalized product offering, delivered via a hyper-localized omnichannel experience. Online or offline, they are immediately offered the opportunity to connect with local design experts who help guide them through the process.

Shipping 153

Shipping Clienteling Planning Location 153