article thumbnail

How Retailers Can Control Costs Even As Return Rates Climb

Retail TouchPoints

When stores began to reopen, there was a fear that consumers would storm return desks. Indeed, one-third of consumers responding to a survey by Optoro said they had kept one or more purchases that they planned to return when stores reopened. Fortunately for retailers, that surge did not materialize.

Returns 328
article thumbnail

Retail Statistics You Should Know

Small Biz Trends

We have assembled all the numbers you need, including store operations, shopper behaviors, how retailers market their businesses, and much more. If you own a retail store or are considering shop ideas for a new one, take a look at the stats below. Specialty stores are often a part of small retail store businesses.

article thumbnail

How Accurate Scheduling Creates a Higher Conversion Rate

Retail Next

Conversion rate is extremely important in the retail industry, and is a metric that drives store sales, margin, and survival of the overall business. This is especially the case for specialty stores with high unit prices. Conversion is influenced by multiple factors, from location to product type, visuals, and your people. .