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Resilience is Key as Payments Acceptance becomes Mission-Critical

Retail TouchPoints

Consumers now prefer digital payment options, with cash usage declining in all major economies. Cards have become by far the most popular payment method, with contactless now accounting for most purchases made at retail stores. Equally, the terminal app should have been designed to support alternative transaction processing flows.

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How Retail Businesses can Reduce Credit Card Fees

Retail TouchPoints

For retail executives, finding ways to reduce these processing fees is crucial to improving profit margins and staying competitive in todays increasingly cashless economy. However, the complex and often unclear credit card processing system can make this difficult. Strategies to Reduce Fees 1. Improve software integration.

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The Six Trends Quickly Reshaping the Payments Industry in 2025

Retail TouchPoints

There’s never been a more exciting time in the world of payments. Whether you’re a global retail chain, ecommerce brand, or online marketplace, changes in the payment landscape will have a profound impact on your business. Here are six important trends you can’t afford to ignore: 1. billion in 2025 to $911.8

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Gen Alpha Is Coming: How to Prepare for the Next Generation of Payment Preferences

Retail TouchPoints

As they move closer to adulthood and gain spending power, their expectations around payments will be higher, faster and more digitally integrated than anything retailers have encountered before. Mobile-First Payments are the New Standard For Gen Alpha, paying with cash or even using a plastic card may soon feel as dated as writing a cheque.

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The Importance of Omnichannel Customer Service in Modern Retail

Retail Focus

Achieving this level of integration demands meticulous planning, strong infrastructure, and expert technical support to ensure each component operates harmoniously. Meeting Evolving Customer Expectations Todays consumers expect personalised service no matter where they shoponline, via an app, or in-store.

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DTLR, Shoe Palace Shift to Mobile POS at 450 U.S. Stores

Retail TouchPoints

Associates at both DTLR and Shoe Palace will now be equipped with mobile devices through which they can accept payments, manage inventory and place online orders to be shipped to customers homes.

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Retail Risk is Serious Business – and it’s Time we Acted Like it

Retail TouchPoints

From a risk and compliance perspective, defense, finance, tech, and healthcare are generally thought of as the riskiest industries but the retail sector is more vulnerable than it might appear. Mitigating those risks is important but food safety might be the most important of all.