Retail TouchPoints

MAY 28, 2021

Thoughts of poor customer service probably ring a bell in your own mind, and these opinions are hard to change — but there is hope. Customer service is changing rapidly to meet consumer behavior, providing smoother, more integrated experiences than ever before. 3 Data-Backed Reasons why Customer Service is Essential.

Payment Services 163

Payment Services Customer Retention Customer Experience Marketing 163

Retail Geek

MAY 13, 2021

A weekly podcast with the latest e-commerce news and events. In episode 263 is an interview with Brad Stone about his new book, Amazon Unbound. Brad is also a Senior Executive Editor with Bloomberg News, and can be found at his personal website brad-stone.com. Bezos (now the richest person in the world).

Fulfillment 52

Fulfillment Advertising ATS Customer Experience 52

Retail Geek

FEBRUARY 24, 2021

A weekly podcast with the latest e-commerce news and events. Episode 255 is an interview with Seth Dallaire, Chief Revenue Officer at Instacart. Subscribe: Apple Podcasts Google Podcasts Spotify Stitcher Podcast RSS SoundCloud TuneIn iHeartRadio Google Play Music Overcast Pocket Casts Facebook. ? ? ? ? ?

Advertising 75

Advertising Consumer Shopping Grocer 75