Retail TouchPoints

NOVEMBER 5, 2024

Part of the store’s mission is to test how new Hispanic-themed product assortments could strengthen shopper loyalty among these consumers. Like other Leevers stores, this one will be 100% employee-owned. Mercado González has bypassed the traditional “box with aisles” supermarket format.

Supermarket

Retail TouchPoints

MARCH 18, 2025

Yet it still paints a dire picture of the situation in America today, one that is of utmost concern to consumers and the merchants who serve them. No one was seriously injured, but the total cost to the operators and merchants was estimated to be around $53 million.

Location

Retail TouchPoints

AUGUST 22, 2023

retailer to offer Tap to Pay on iPhone, which allows associates to accept contactless payments using their iPhones without requiring a dedicated payments card reader or additional hardware. Morgan Payments powers the Tap to Pay on iPhone service, which can accept credit and debit cards, Apple Pay and NFC-enabled digital wallets.

Merchant Services

Retail TouchPoints

APRIL 17, 2024

URBN , parent company of Urban Outfitters , Anthropologie , Free People and FP Movement , will adopt Stripe as its primary payments infrastructure for both online and in-store sales, consolidating the majority of its North American payments volume onto the solution provider.

Payment Services

Retail TouchPoints

AUGUST 3, 2020

In May, sources told Reuters that Lord & Taylor was waiting until its stores were allowed to reopen from COVID-19 shutdowns to file for bankruptcy, so that it could bring in the public for those sales. A joint venture of Hilco Merchant Resources and Gordon Brothers is conducting the liquidation.

Merchant Services

Retail TouchPoints

MAY 29, 2024

For quick service restaurants (QSRs), that’s the ability to immediately access the customer’s favorite menu items, upsell and cross-sell intelligently, and make loyalty rewards offers that effectively incentivize future visits. Businesses must work with software providers that help them manage data consent, privacy, and compliance.

Merchant Services

Retail TouchPoints

JANUARY 28, 2022

Decker joined The Home Depot in 2000 and was named President and COO in October 2020, responsible for global store operations, global supply chain, outside sales and service and real estate as well as merchandising, marketing and online strategy.

Merchant Services

Retail TouchPoints

JANUARY 18, 2024

We also see AI giving us some really interesting opportunities within our guest services areas, to bring in more data and insights when customers contact us. Same thing with process optimization: that AI model typically doesn’t work out of the box. And then, fuel dependency — data is the fuel to power your AI model. [One

Merchant Services

Retail TouchPoints

OCTOBER 20, 2023

In addition to the products and services they offer, retailers are reconsidering the environmental and social impacts of their supply chains, employee activity and even which partners they choose to work with in an effort to fulfill a moral obligation to their consumers — especially the younger generation.

Finance

Retail TouchPoints

JANUARY 12, 2021

They provide the venue that connects merchants with customers and offer services and experiences that a single retailer cannot. While retailers can target and engage with customers online, it’s been a long-time struggle for merchants to convert foot traffic into intelligent data. Post-COVID: Shopping = Buying + Experience.

Shopping

Retail TouchPoints

JANUARY 14, 2021

“We are always looking for ways to enhance the in-store experience for our team members and guests,” said Brian Ferguson, Chief Merchant for Pilot Company in a statement. The 4R Systems solution will build on our existing inventory management processes to simplify store operations and dramatically improve our in-stock position.

Supply Chain Management

Retail TouchPoints

FEBRUARY 29, 2024

The point-of-sale (POS) system has always been the one truly indispensable technology for any merchant, large or small. But retailers’ needs can change, sometimes quite quickly, as they did during COVID-19 when many merchants began scheduling specific shopping appointments with customers, both virtually and in person.

Point of Sale

Retail TouchPoints

MAY 2, 2023

Tuesday Morning has received permission from a bankruptcy judge to wind down its operations after nearly 50 years in business despite an objection from one of its investors. Tuesday Morning operated fewer than 500 stores when it made its latest bankruptcy filing in February, which was the second since 2020.

Merchant Services

Retail TouchPoints

OCTOBER 4, 2023

The UK’s largest independent builder’s merchant, MKM Building Supplies , recognized that the building supplies industry was changing, with 45% of its current customer base set to retire within the next five years. One BigCommerce merchant saw conversion rates jump from 52.9% after deploying both of these tactics.

Merchant Services

Retail TouchPoints

SEPTEMBER 12, 2024

will reveal data on how consumers’ in-store shopping behaviors will change and evolve through Q4, including in-demand categories, top-performing retailers, and the challenges and opportunities that exist for all merchants during the season. In the key grocery category, Placer.ai

Merchant Services

Retail TouchPoints

JUNE 10, 2022

It begins at the enterprise level by making the commitment to tackle these cost increases from suppliers and make some significant changes to the way merchants approach supplier negotiations and how they make their assortment decisions. Next, retailers need to standardize the intake process. How can retailers tackle these challenges?

Merchant Services

Retail TouchPoints

MARCH 12, 2024

Walgreens will integrate jewelry, hair accessories, cosmetics and seasonal pieces from Claire’s into the assortment of more than 4,400 stores by the end of this month. As a one-stop destination for everyday needs, Walgreens services millions of people every day,” said Ryan Vero, CEO at Claire’s in a statement.

Merchant Services

Retail TouchPoints

NOVEMBER 4, 2021

A recent report from the payments and shopping service Klarna found that 34% of shoppers actually plan to spend more on gifts this year than last year, with Gen Z ( 57% ) and millennials ( 53% ) more likely than other age groups to expand their budgets. However, BNPL is now neck-and-neck with store credit cards at 13%.

Consumer

Retail TouchPoints

FEBRUARY 15, 2023

Google Cloud and Accenture are expanding their strategic partnership with a series of new initiatives to help retailers modernize their businesses and transform store operations. Use cases for the initiative could include everything from product discovery to brand loyalty to regulatory compliance.

Merchant Services

Retail TouchPoints

NOVEMBER 11, 2021

Lionesque Group CEO Melissa Gonzalez and MG2 Design Principal Justin Hill will reveal how retailers can rethink the checkout experience while maintaining fluidity between high-touch customer service and self-service capabilities during an interactive roundtable discussion on Nov. 17 from 1:20 to 2:10 p.m. 17 from 12 to 12:30 p.m.

Merchant Services

Retail TouchPoints

JULY 18, 2024

At that time, Shari White was appointed Interim Chief Merchant while Petco began a search for a permanent replacement. Co-founder, Non-Executive Chairman and former CEO Thomas Vellios is assuming the role of Executive Chairman on an interim basis to support Bull and the executive team during the transition and hiring process.

Merchant Services

Retail TouchPoints

MARCH 2, 2021

Poma advised brands to put in place a returns solution that offers consumers the same amount of control they have throughout other parts of the shopping process, adding that retailers should look at the return interaction not as the end, but as a chance to continue the relationship. “A That number was even higher in January 2021. “

Returns

Retail TouchPoints

JANUARY 5, 2021

Contactless Services Can Soothe the Bite of Remote Returns. A poll by Inmar Intelligence found that 67% of shoppers will prefer to ship their holiday returns this year rather than bring them to a store, which will have a noticeable impact on retailers’ processing costs. So what do you do?

Drop-Shipping

Retail TouchPoints

MAY 27, 2020

The closures aren’t expected to begin until summer, and the company will continue its reopening efforts during the bankruptcy process. The company closed all of its stores, though 80% of its footprint has become operational since its reopening process began on April 24.

Merchant Services

Retail TouchPoints

OCTOBER 2, 2020

As the company’s chief merchant, he has been responsible for all store and online merchandising departments, merchandising strategy, services and vendor management, marketing and in-store environment. Michael Rowe has been promoted to President of The Home Depot Canada.

Promotions

Retail TouchPoints

FEBRUARY 2, 2021

Global Shopping Festival by stimulating consumption, satisfying consumer demands and supporting the business recovery of merchants in response to the impact of the pandemic. The results were pretty staggering: More than 250,000 brands and 5 million merchants participated, generating RMB 498.2 We achieved another successful 11.11

Merchant Services

Retail TouchPoints

DECEMBER 20, 2023

Results from Retail TouchPoints’ 2023 Store Operations Survey revealed that merchants’ top store operations challenges for 2023 were tied to employee hiring and retention ( 70% ), responding to high employee turnover ( 67% ) and employee training and engagement ( 56% ).

Advertising

Small Biz Trends

DECEMBER 6, 2022

A point-of-sale system is one of the best tools for small businesses looking to accept payments. Point-of-sale systems enable business owners to be more agile with their payment processing and forego using the cash drawer. A point of sale (POS) system is used to accept payments, like a cash register. Brilliant POS.

Point of Sale

Retail TouchPoints

DECEMBER 13, 2023

As omnichannel capabilities become table stakes, brands and retailers will think more holistically and intentionally about how technology can support operational efficiency as well as immersive product interaction and brand engagement. Baird: A lot of store renovation efforts are being driven by the expanded role of the store.

Loss Prevention

Retail TouchPoints

MARCH 18, 2022

A logical next step is for merchants to educate themselves about the sustainability of the brands and items they sell, particularly in the apparel space. To guide these consumers — and perhaps raise the green consciousness of others — retailers should certainly publicize their own sustainability efforts.

Apparel

Retail TouchPoints

JULY 17, 2020

Similar to the way a flagship store allows shoppers to hang out with like-minded people, an online community lets consumers engage with others — and even aid in answering questions and solving problems. Another way for retailers to distinguish themselves is through online communities.

Merchant Services

Retail TouchPoints

NOVEMBER 30, 2020

The stores incorporate bilingual staff and signage and feature higher customer service levels and lower everyday prices than other CVS locations. These shops will expand upon the more than 200 existing locations in more than 90 cities across California, Florida, Nevada, Oklahoma, Texas and Puerto Rico.

Merchant Services

Retail TouchPoints

OCTOBER 15, 2020

The closure of bars and restaurants at the start of the COVID-19 pandemic meant demand at alcoholic beverage merchants, which were designated as essential retailers, spiked just as hard as it did for grocery retailers. RTP: With COVID, what were the initial changes to your operations? This demand shifted online.

Management

Inside Retail

DECEMBER 11, 2023

Steve Dennis, president and founder of SageBerry Consulting, a firm that provides strategic advisory services to the retail, fashion, and luxury industries, believes that the current acquisition proposal would be a poor route to go down. A strategic investor would have expertise in store operations, merchandising, labour, marketing, and more.

Department Stores

Retail TouchPoints

SEPTEMBER 8, 2021

Retail technology is continually evolving in order to boost efficiency and save money for merchants. With a commitment to exceptional service and nationwide coverage, Safe and Sound Security specializes in integrating security cameras, access control, burglar alarms, and structured cabling.

Checkout

Retail TouchPoints

NOVEMBER 3, 2020

By creating narrower product assortments and limiting inventory levels — especially for product shipments headed to brick-and-mortar stores —merchants would gain the ability to react more quickly to changing consumer trends, and even potentially reduce their need for markdowns. It’s a different approach and a different thought process.

Drop-Shipping

Clover - Retail

OCTOBER 10, 2024

READ: Case Study: Inventory management for your online and in-store operations Create meaningful holiday gift guides One of the most effective forms of holiday marketing is gift guides. From moving unique inventory to increasing holiday sales, gift cards are a win-win for customers and merchants alike.

Merchant Services