Inside Retail
SEPTEMBER 13, 2023
For resilience in these new waters, retailers must reshape conventional thinking and rekindle the essence of customer service. Become a service champion Proactive support demonstrates a deeper understanding of your customer, which grows trust by mitigating the frequency of customer-initiated interaction.
Inside Retail
JULY 20, 2021
“People don’t know how their supermarkets are stocked up.”. He was speaking to Reuters from the Pacific Ocean as his ship now heads to Australia. Another 100,000 are stuck on shore, unable to board the ships they need to earn a living on. The Delta variant devastating parts of Asia – home to many of the world’s 1.7
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Inside Retail
MAY 30, 2022
The e-commerce giant said coronavirus resurgence in China, and lockdowns imposed to curb its spread in Shanghai and other cities weighed on its business by hindering merchants from shipping goods and making consumers focus on buying necessities. ” China’s slowing economy.
Inside Retail
MAY 30, 2022
The e-commerce giant said coronavirus resurgence in China, and lockdowns imposed to curb its spread in Shanghai and other cities weighed on its business by hindering merchants from shipping goods and making consumers focus on buying necessities. ” China’s slowing economy.
Inside Retail
MAY 26, 2022
The e-commerce giant said coronavirus resurgence in China, and lockdowns imposed to curb its spread in Shanghai and other cities weighed on its business by hindering merchants from shipping goods and making consumers focus on buying necessities. ” China’s slowing economy.
Retail TouchPoints
MARCH 29, 2022
Sessions illustrate the increasingly complex nature of the customer experience, and how the lines between commerce, marketing, service, and even supply chain and fulfillment, continue to blur. It’s no wonder marketers and merchants are overwhelmed trying to capture consumers’ attention and convert them.
Inside Retail
SEPTEMBER 23, 2021
In a partnership with Virmall, a local firm that helps to curate and bring in products from merchants on Taobao, the two companies opened a 6,000 sq ft store, offering over 300 products, ranging from furniture to kitchen appliances and clothes. In late 2019, Taobao opened its first physical store in Funan Mall, Singapore. A makeover moment.
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