Retail TouchPoints

SEPTEMBER 15, 2020

With record-setting online sales looming on the horizon for the holiday season, retailers also are bracing for an onslaught of online returns. Those retailers selling primarily or exclusively online are expecting a corresponding hike in the volume of returns, but not much difference in the return rates they have become accustomed to.

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Retail TouchPoints

MAY 21, 2021

The adoption of subscription-based services and digital goods purchases were on the rise well before COVID-19 hit. There are subscription shopping services now available too. Subscription is a great model because it builds a relationship between the consumer and vendor — or the service provider in some cases. The average U.S.

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Retail TouchPoints

MARCH 3, 2022

ecommerce merchants pulled in $10.8 That includes frictionless payments and checkout and fast shipping options. This is where merchants’ needs can collide with one of the potential downsides of flash sales: fraud. However, flash sales can provide cover for fraudsters in a few ways that merchants need to be aware of.

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Merchant Services Drop-Shipping Payment Services Shipping 222

Inside Retail

SEPTEMBER 11, 2023

He says younger generations who are holding more debt are reducing spending however in contrast, some of the older generation with greater deposits are getting a better return on their cash and “living it up a little bit more”. Customers told us they would be highly unlikely to return to a brand if they experienced these issues.”

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Merchant Services Payment Services Checkout Returns 289

Retail TouchPoints

MAY 6, 2022

With the Deliverr acquisition and integration of its 6 River Systems ’ warehouse automation technology, the ecommerce platform plans to fortify its Shopify Fulfillment Network (SFN). In February, Walmart launched a partnership with last mile solution provider Cognetry Labs to provide its Walmart GoLocal last mile services to Cognetry clients.

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Fulfillment Merchant Services Inventory Management Wholesale 288

Retail TouchPoints

JULY 12, 2021

Those businesses clinging to rudimentary paper-based processes and a belief system that “we’ve always been able to make money doing things this way, why do we need to change?” Inertia and not knowing where to start when it comes to implementing ecommerce into their warehouse operations are holding back many merchants.

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Merchant Services Fulfillment Shipping Inventory Management 277

Inside Retail

OCTOBER 21, 2021

James Johnson, director of technology services & strategic accounts, APAC at Shopify, says it is critical for Australian retailers to optimise their product offers and sales channels to make the most of the sales season and seize the opportunity to end a difficult year on a high. Offer gift cards. Determine your conversion rates.

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Independent Retailer

JANUARY 27, 2022

Product returns are a big problem for retailers. In 2020, consumers returned an estimated $428 billion in merchandise, representing more than 10 percent of total retail sales. The problem does not stop there — the surge in online sales has made customers far more discerning when it comes to return policies. Think Long Term.

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Retail TouchPoints

JANUARY 26, 2021

Meanwhile, for merchants that had already built their businesses online before the pandemic, a larger addressable market buoyed most, but created scalability challenges for all (including Amazon). 57% of BOXpoll respondents opting for free shipping consider delivery in five days to be either ‘fast’ or ‘acceptable.’ on average.

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Retail TouchPoints

JANUARY 5, 2021

In fact, the impacts of the most unique holiday in decades are still being felt: retailers should plan for continued shipping delays in the short term, and also continue to refine their omnichannel operations as they prepare for the rest of 2021. Contactless Services Can Soothe the Bite of Remote Returns. 11 through Dec.

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Drop-Shipping Merchant Services Returns Shipping 256

A1 Retail

SEPTEMBER 27, 2023

Mollie reveals that economically ‘concerned’ consumers are relying more on social media, BNPL, and discounts when shopping online but expect to spend more in the next year Mollie , one of the fastest growing financial service providers in Europe, today unveiled findings from its second annual European Ecommerce Report.

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Retail TouchPoints

MARCH 2, 2021

It was the kind of “-geddon” that could be seen coming from a mile away — a perfect storm combining an ecommerce boom; retailers, fulfillment centers and shipping providers that were already stretched thin by a global pandemic; and the historically hectic holiday season looming. More Online Sales Means More Returns. The big driver?

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Returns Merchant Services Drop-Shipping Consumer 279

Retail TouchPoints

OCTOBER 6, 2022

The Retail TouchPoints 2022 Retail Strategy & Planning (#RSP22) webinar series, now available on-demand, offered a wealth of tips and best practices across critical areas including pricing, location-based technology, inventory management and marketplaces. Mastercard Spending Data Reveals 4 Key Takeaways for Holiday 2022.

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Merchant Services Payment Services Promotions Location 242

Inside Retail

JUNE 13, 2023

We speak with Yoox Net-a-Porter’s APAC general manager Natalie Lee about the resilience of luxury spending amidst an economic downturn, the importance of localisation, personalisation and incredible customer service, and how the company is using technology to improve the way it operates. How do you plan to leverage them?

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Merchant Services Payment Services Fashion Customer Experience 245

Retail TouchPoints

SEPTEMBER 8, 2021

A business model that was only possible with their unparalleled investment in the systems and shipping, fulfillment and supply chain infrastructure to support it. Emphasized in an article from the New York Times Magazine last fall, Shopify’s key to success has been putting the merchant first. .

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Merchant Services Payment Services Fulfillment Shipping 215

Retail TouchPoints

AUGUST 1, 2022

Amazon is continuing to expand its last mile services beyond its own retail ecosystem with the addition of same-day delivery service from a number of leading retailers’ stores, including PacSun , GNC , SuperDry and Diesel. Amazon said it plans to expand to additional retailers and cities around the country in the months ahead.

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Merchant Services Fulfillment Checkout Location 241

Retail TouchPoints

OCTOBER 21, 2021

We’re indifferent on where the shopping journey ends, where that transaction takes place ,” said Matt Madrigal, VP and General Manager of Merchant Shopping at Google in an interview with Retail TouchPoints. “It The result is a much lower barrier of entry for merchants looking to capitalize on Google’s massive reach.

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Retalon

DECEMBER 8, 2021

Why should retailers care about their Order Fulfillment Process? Order fulfillment may seem like a fairly straightforward process and according to the generic “high-level” definition, it is. In fact, the best order fulfillment processes become sources of revenue, profit, and even customer loyalty.

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Merchant Services Fulfillment Drop-Shipping Shipping 41

Retail Gazette

OCTOBER 24, 2023

Retail Gazette caught up with chief product officer Mauricio Monico on how it plans to compete with its Chinese rivals. The San Francisco-based platform shipped its vast array of discounted products straight from their factories. “[The Where does that leave Wish? Wish chief product officer Mauricio Monico.

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Drop-Shipping Merchant Services Shipping Planning 107

Retail TouchPoints

OCTOBER 26, 2022

After getting her MBA at Stanford, she returned to India and spent the next decade in retail, just as ecommerce was taking off in the country. And] with all this digitization, there are so many more small- and medium-sized merchants around the world that need to source to sell. But that degree came in handy.

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Drop-Shipping Merchant Services Shipping Wholesale 238

Retail Minded

MAY 17, 2022

In fact, during the first half of 2017, several significant retailers were forced to go out of business due to poor planning owing to economic inflation. Fortunately, various services can help keep your retail establishment afloat in stormy financial waters. What Are Credit Report Services? . Improve Customer Service .

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Merchant Services Payment Services Finance Management 52

Retail TouchPoints

NOVEMBER 14, 2022

Reduced COVID fears could lead to greater spending as shoppers return to old habits, and this Singles’ Day festival was aimed at boosting future performance — a move that could help retailers take advantage of the opportunity. Our priority for this 11.11 Singles’ Day Proves the Potential of Cross-Border Commerce.

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Merchant Marverk

AUGUST 10, 2020

Your hardware options will depend on various factors, such as your device, your Shopify plan, your credit card processor, and what country you live in. For example, you can’t process offline sales with Android, and the POS hardware bundles Shopify sells are all made for iPads. For maximum performance, get the iPad Pro 12.9″

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Payment Services Merchant Services Finance Point of Sale 61

I Love Fashion

JANUARY 19, 2023

Fashion Digital Marketing Agency Planning to start clothing dropshipping online? Considering the process of wholesale clothing can be divided into 3 categories. Those are- Merchant Wholesalers Brokers or Agents Manufacturer’s Sales and Distribution Let’s have an overview of them. Let’s know about them.

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Wholesale Merchant Services Fashion Payment Services 40

Small Biz Trends

DECEMBER 5, 2022

If your plan for finding cheap office supplies for your small business involves little more than selecting a single site and ordering whatever you think you need, you’re probably going to be disappointed when you don’t save money. Plus, Amazon Prime members receive free 2-day shipping on most purchases.

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Shipping Merchant Services Accessories Shopping 111

Inside Retail

MARCH 28, 2022

This means not just looking at the cost of the product and the number of units you’re selling, but also being clear on your costs around freight and logistics, tariffs, shipping to customers, warehousing and merchant fees. Know your Return on Advertising Spend (ROAS). What’s the lifetime value of your customers?

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Advertising Customer Retention Drop-Shipping Merchant Services 130

Independent Retailer

JANUARY 20, 2022

Here are the five key trends that businesses should take seriously as they plan for the coming year: . Customers Care About Return Policies. During the pandemic-driven surge in online shopping, product returns became a major pain point for consumers. In fact, according to Forrester, over a third of U.S.

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Retail Trends Returns Merchant Services Consumer 84

Retail Minded

AUGUST 27, 2022

Among them, a global supply chain crisis – rife with driver shortages and lengthy shipping. Even returns are up – reaching 16.6% Even returns are up – reaching 16.6% With the return on inventory. final nail in the coffin for retailers – while other reports describe merchants being overstocked.

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Merchant Services Drop-Shipping Markdowns Planning 98

Retail TouchPoints

MARCH 29, 2022

Sessions illustrate the increasingly complex nature of the customer experience, and how the lines between commerce, marketing, service, and even supply chain and fulfillment, continue to blur. It’s no wonder marketers and merchants are overwhelmed trying to capture consumers’ attention and convert them.

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Payment Services Merchant Services Consumer Customer Experience 204

Retail Minded

FEBRUARY 8, 2023

Keeping this in mind, as we look ahead into 2023, we are given the choice to embrace challenge and seek opportunity or approach the year without a constructive, proactive plan. Not only is automation going to speed us customer service experiences, but it’s going to create an “omni-connected” workplace for agents. Retaining workers.

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Merchant Services Customer Retention Customer Experience Planning 98

Independent Retailer

AUGUST 19, 2022

More than two years after the global pandemic sparked supply chain chaos, shoppers are anticipating shipping delays and inventory challenges to hinder their annual retail indulgence. Consumers will only stop buying gifts when the shipping deadline for Christmas delivery has passed. How Inflation Will Impact the Holiday Shopping Season.

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Shipping Merchant Services Consumer Returns 85

Retail TouchPoints

DECEMBER 13, 2023

Then the next step is to go beyond that to say you also plan on empowering consumers to be able to live those promises as well, whether that’s inclusivity, sustainability or giving back to the community. For example, they need to support omnichannel services like BOPIS, ship-from-store and seamless returns.

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Retail Geek

MARCH 18, 2022

And be Engineers we were able to automate effectively everything in that e-commerce business except the part around shipping and Logistics. 2:58] And we would call up a bunch of these existing companies 3pls who helped companies with the shipping and Logistics take all three pills third party Logistics providers.

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Merchant Services Fulfillment Shipping Marketing 52

Retail Gazette

MARCH 25, 2024

The merchants and brands know how much traffic is going through diy.com on a daily basis so it gives us a very, very powerful selling point when we reach out to them,” says Commecy. . As part of his plans to develop B&Q’s marketplace, Commecy shares that he’s looking to introduce international sellers to the platform.

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Shipping Promotions Merchant Services Fashion 52

Independent Retailer

NOVEMBER 21, 2022

Around a quarter of Brits plan to spend less, while a staggering 52 percent of Americans admit they cannot afford Christmas expenses at all this year. Many retailers already plan to follow suit, running a number of promotions for extended periods in the lead-up to Christmas day. Use Intelligent Inventory Planning. back to top.

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Shopping Merchant Services Consumer Planning 73

Retail Bound

JANUARY 4, 2022

Because they perform a valuable service, you must pay them, which can reduce your profit margin. This is largely because they take much of the workload off the merchant. The merchant can also work with that single distributor, who represents multiple brands, instead of with each manufacturer individually.

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Merchant Services Promotions Marketing Consumer 52

Store Growers

JUNE 11, 2018

“I just got a mail from Google saying they’re suspending my Merchant Account got suspended!” I had tried to give some tips, but now her Google Merchant account got suspended. Grab our free Google Shopping checklist to guide you through the rest of the process so you can start selling on Google Shopping in no time!

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Merchant Services Shopping Accounting Apparel 67