Retail Focus
FEBRUARY 21, 2024
One example that leaps out is Lidl, which in February this year became the first supermarket to roll out its own bottle return scheme trial. Launching in 21 stores across Glasgow, the scheme offers customers unlimited cash rewards in return for empty PET plastic and aluminium drinks containers via in-store reverse vending machines.
Retail TouchPoints
AUGUST 19, 2022
In fact, 36% of retailers still tell us they’re planning to spend more [on technology] in 2022 than they did in 2021. RTP: In a 2021 study across market segments, IDC found that 36% of employers planned to invest in employee experience to drive growth and innovation. Meanwhile, only 15% said they’re going to spend less.
Retail TouchPoints
MARCH 2, 2021
With the stakes for getting returns right continuing to rise, retailers have to focus on multiple elements including the customer’s return experience and streamlining reverse logistics systems (sometimes with the help of third parties). More Online Sales Means More Returns. The big driver? Retailers across the U.S.
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