Remove Merchandise Store Remove Planning Remove Returns Remove Shipping
article thumbnail

How Technology is Supporting the Era of ‘Value’ and ‘Values’

Retail TouchPoints

But consumers aren’t just buying items online and having them shipped to the house. In fact, 36% of retailers still tell us they’re planning to spend more [on technology] in 2022 than they did in 2021. Depending on the value add, there will still be those investments if they can justify and validate the return in a short timeframe.

Consumer 252
article thumbnail

In the Wake of ‘Returnageddon’ Retailers Seek New Solutions to an Age-Old Problem

Retail TouchPoints

It was the kind of “-geddon” that could be seen coming from a mile away — a perfect storm combining an ecommerce boom; retailers, fulfillment centers and shipping providers that were already stretched thin by a global pandemic; and the historically hectic holiday season looming. More Online Sales Means More Returns.

Returns 285