Retail TouchPoints

JANUARY 20, 2025

The holiday season brings a surge in shopping, both in-store and online. From mountains of packaging to returned products that may contain hazardous materials, management of returned, damaged or expired products becomes increasingly complex and voluminous during the holidays and post-holiday season.

Management 312

Management Returns Department Stores Merchandise Store 312

Retail TouchPoints

SEPTEMBER 25, 2023

While we’ve returned to some sense of normalcy, the VUCA [volatile, uncertain, complex and ambiguous] proposition has become a reality,” said Dr. Thomas Goldsby, Professor and Chair in Logistics in the Supply Chain Management Department of the University of Tennessee. RTP: What impact do returns have on supply chain costs?

Returns 306

Returns Supply Chain Management Fulfillment Customer Experience 306

Retail TouchPoints

AUGUST 19, 2022

It also guarantees that every employee is going to have a tool to help the customer and that they’re going to do timekeeping, schedule management and interacting with management and operating procedures. Inside a store , for example, retailers invest in a mobile solution, a shelf solution, a solution to track their inventory.

Consumer 278

Consumer Shipping Management Merchandise Store 278

Retail Focus

FEBRUARY 21, 2024

One example that leaps out is Lidl, which in February this year became the first supermarket to roll out its own bottle return scheme trial. Launching in 21 stores across Glasgow, the scheme offers customers unlimited cash rewards in return for empty PET plastic and aluminium drinks containers via in-store reverse vending machines.

Shopping 162

Shopping Visual Merchandising Returns Supermarket 162

Retail Minded

FEBRUARY 1, 2024

And parcel management, supply chain, inventory analytics and so much more. Kicking off the week, I was grateful to return as a judge to the Vendor In Partnership Awards at the iconic Gotham Hall in Midtown. “Retailers should update their merchandising. “I think one of the biggest issues in 2024 will be returns.

Point of Sale 119

Point of Sale Merchant Services Returns Consumer 119