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AI Isn’t Going Anywhere: How Retailers Plan to Deploy the Tech in 2024

Retail TouchPoints

Among the current top use cases for AI in retail are: Store analytics and insights; Personalized customer recommendations; Adaptive advertising, promotions and pricing; Stockout and inventory management; and Conversational AI. But many of these tasks may just represent the low-hanging AI fruit.

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Facilities Management CEO: ‘Cleanliness Will Be Looked At In An Entirely Different Lens’

Retail TouchPoints

Rob Almond, CEO of facilities management firm NEST , spoke to Retail TouchPoints about the combined impact on brick-and-mortar stores from COVID-19 closures and the property destruction accompanying some of the initial Black Lives Matter protests, as well as new technologies designed to promote customer and employee safety and peace of mind.

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During the Holidays, Small and Mid-Sized Businesses Feel the Impact of Retail Crime

Retail TouchPoints

Unfortunately, while larger stores often have security measures like loss prevention personnel, anti-theft sensors and other helpful solutions, those measures usually aren’t financially feasible for small and mid-sized businesses. James Stark is the Segment Development Manager for Retail at Axis Communications.

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Different Things to Consider Outsourcing in Your Retail Business (and Why)

Retail Focus

Order Fulfillment When outsourcing, retailers can benefit from streamlined inventory management, order processing, and shipping. By outsourcing payroll management, timely salary disbursements, tax deductions, and labor regulation compliance become hassle-free.

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Driving store network productivity through intelligent analytics

Inside Retail

Sales team performance management. Store managers need to have access to data KPIs comparing firstly their store to other like stores, and then by the salesperson in order to identify strengths and weaknesses in the team. Loss prevention. There are a number of areas that retailers are focusing on. Stock adjustment alerts.

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Loyalty Is The Key To Survival For Retail

Retail TouchPoints

A moment of both gratitude and loss prevention. Second, because loyalty programs deepen an already positive relationship and keep that mandatory source of revenue flowing, you’re also not spending on hard costs like you would when acquiring new customers, whether through advertising, PR or some other paid promotion.

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Key Takeaways from the Wiser Industry Leaders Brand Panel: Challenges and Adaptations

Wiser

Retail staff are grappling with managing various store sections and transitioning to fulfilling online orders, resulting in reduced in-store efficiency. These operational hurdles not only impact revenue streams but also affect customer satisfaction levels, highlighting the importance of streamlined inventory management practices.