Retail TouchPoints
FEBRUARY 9, 2022
Shoppers are focusing less on loyalty and more on their experience, with half of them saying they would switch to a new brand after just one bad customer service interaction. However, if customer service is excellent, 78% of consumers will do business with a company again, even after a mistake.
Inside Retail
DECEMBER 5, 2022
Their concepts essentially utilised radio-frequency identification, cashless payments and artificial intelligence (AI) to enable shoppers to enter stores and buy items without having to interact with salespeople. Our stores accept only cashless payments [and] thus may not be inclusive for all customer types,” he noted. How it works.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Retail TouchPoints
FEBRUARY 21, 2024
However, interviewing patients and visitors is difficult due to HIPAA rules, so the team extensively engages with guest services and patient advocates within the hospitals and medical campuses. Design concepts and even merchandise assortments are further customized based on the facility’s geographic location.
Inside Retail
AUGUST 11, 2022
Cue the recent unveiling of the immersive Life Store concept from smartphone giant Honor, located on the historic Bell Tower Street in Taiyuan, China. The technical processes that allow engineers to make repairs to Honor devices is on full display in the 360-degree glazed repair room. The future is bright.
Retail TouchPoints
JUNE 21, 2022
Amazon Style plans to open a second brick-and-mortar location later in 2022 at the Easton Town Center in Columbus, Ohio. At the checkout counter, payments may be processed via Amazon One , the company’s contactless, hover-enacted palm-identification technology. Enhancing Physical Retail with Digital Tools.
VMS
NOVEMBER 30, 2022
Starbucks workers organized at many locations in 2022. location voted in favor of starting a union. It was the third company-owned location to so vote. The palm images, after being entered in a kiosk at the 65 locations, link shoppers’ palms to payment cards. It even got to those sunny, smiling coffee baristas.
VMS
JANUARY 25, 2022
The most common types of payment used during the original purchase that led to a return were credit cards (22.78 The post Retail Returns Increased to $761 Billion in 2021 appeared first on Visual Merchandising and Store Design. The categories with the highest return rates were similar to 2020 metrics: auto parts (19.4
Expert insights. Personalized for you.
226 
Let's personalize your content