Location Outdoor Shopping Store Operations 
Retail TouchPoints
MARCH 11, 2021
The pandemic has weighed heavily on brick-and-mortar retail in general and shopping centers in particular, but the industry is now emerging into a new world with new opportunities. While digital sales skyrocketed in 2020, the similarly large spike in store-based fulfillment showed that stores are still a vital part of the equation.
Retail TouchPoints
MAY 12, 2021
To gather insights as part of the Post Occupancy Evaluation process, T&C and the Building Performance team at Cushing Terrell developed and distributed a survey to T&C’s customer base across their six store locations. Many noted that their positive perception of T&C’s COVID-19 response has increased their loyalty.
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Retail TouchPoints
MARCH 7, 2024
Accomplishing this feat requires more than the familiar mantra of right product, right price, right location and right time: it requires an emotional connection via storytelling, nostalgia and a sense of brand history , according to Ryan Harmon, President and Chief Creative Officer of Zeitgeist Design & Production.
Retail TouchPoints
JULY 6, 2022
The retailer uses each of the nine locations to gain a better understanding of what shoppers want in their respective markets, and these actionable insights in turn power innovation and development for the chain as a whole. When You’ve Seen One Evolution Store, You Haven’t Seen Them All.
Retail TouchPoints
SEPTEMBER 16, 2020
It really gets into sort of a layering or hierarchy of shopping experiences,” said Michael Lee, VP at Callison RTKL in an interview with Retail TouchPoints. It really starts to lend itself to thinking about where you locate parking in relationship to potential conflicts between” these two groups. Lee identified Walmart and Target.
Retail TouchPoints
JULY 29, 2021
A toy shop that gave the world Barbie, Mr. Potato Head and other wonderful creations. The toy seller, which at its peak had more than 1,500 stores around the world, was part of the fabric of American childhood for more than half a century. Games, puzzles, action figures and outdoor toys were especially popular. and abroad.
Retail TouchPoints
NOVEMBER 11, 2020
State and local ordinances meant AT&T had to allow for safe, proper operation; shoppers needed access to relatively convenient locations; and the stores themselves had to match customer preferences, such as whether it was located in a strip mall or in a stand-alone building.
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