Retail TouchPoints

NOVEMBER 23, 2022

Mention the words retail and video in the same sentence to any merchant and right away they think security cams, grainy low-res images and theft prevention. Video just might be one of the killer apps that help merchants adapt to the seismic shifts shaking up retail. Rewiring Retail. Video isn’t Exclusive to the Big Box.

Merchant Services 271

Merchant Services Shrinkage Store Layout Customer Experience 271

Retail TouchPoints

OCTOBER 12, 2020

On one hand, personal safety and security are still top-of-mind for consumers, driving changes in everything from online shopping to brick-and-mortar store layouts and delivery models. Finally, there’s the challenge of maintaining high levels of customer service and support while accommodating easy returns.

Consumer 163

Consumer Merchant Services Payment Services Shopping 163

Inside Retail

JUNE 30, 2021

Making such a purchase is all about the physical shopping experience and customer service that adds to the prestige of making such an investment. Embracing digital technologies and services is not a disruption, but provides an additional channel for branding, reaching a wider base of consumers and increasing footfall.

Department Stores 246

Department Stores Merchant Services Outdoor Shopping 246