Retail TouchPoints

JANUARY 10, 2023

DoorDash has introduced Package Pickup, allowing consumers across the country to have the service deliver up to five return items per trip to UPS, FedEx or the USPS. Consumers can attach prepaid shipping labels to their returns or send a shipping QR code directly to their “Dasher” via the DoorDash app. “We trillion sold by U.S.

Returns 263

Returns Drop-Shipping Wholesale Shipping 263

Retail TouchPoints

AUGUST 16, 2021

Returns provide brands and retailers the opportunity to delight their customers. market saw over $400B in returns in 2020. If this dollar value were a proxy for revenues, the returns channel would be the second largest global retailer behind Walmart. That is a significant amount of capital tied up in the returns channel!

Returns 336

Returns Drop-Shipping Consumer Apparel 336

Inside Retail

JUNE 14, 2023

Footwear and accessories brand Novo Shoes has returned to Canberra, opening two locations in Woden and Belconnen. Six years after it left the market, the brand debuted its Woden store last month and will open its second location this Friday.

Returns 240

Returns Accessories Fashion Location 240

Retail TouchPoints

MARCH 24, 2022

Ask any retailer or consumer and they’ll agree on this point: ecommerce returns are a problem — albeit for diametrically opposed reasons. Meanwhile, more than three in four (78%) consumers say they’ve had an inconvenient online returns experience recently, per Pitney Bowes latest BOXpoll survey. consumers love the USPS.

Returns 312

Returns Drop-Shipping Merchant Services Shipping 312

Inside Retail

MARCH 5, 2024

In the realm of online shopping, retailers often perceive returns as an unavoidable inconvenience that presents them with logistical hurdles, financial burdens, and the threat of customer dissatisfaction. For over a decade, Smartech has proudly served as the trusted supplier of parcel locker solutions for Australia Post (Auspost).

Customer Experience 130

Customer Experience Returns Management Location 130

Retail TouchPoints

APRIL 29, 2022

Ecommerce returns are the new reality for retailers, but their rapid rise doesn’t have to crush conversion rates and profitability. Consider how returns are central to the customer experience and can create a competitive advantage, differentiate a brand and increase customer lifetime value. Turn Returns Upside Down.

Returns 305

Returns Merchant Services Drop-Shipping Shipping 305

Retail Gazette

MAY 9, 2024

Subscribe to Retail Gazette for free Sign up here to g et the latest news straight into your inbox each morning WHSmith high street managing director Sean Toal said: “Not only is this an exceptionally exciting time for our colleagues and customers, but we’re also proud to be bucking the trend by continuing to invest in the UK high street.

Location 110

Location Returns Shopping Management 110

Retail TouchPoints

MARCH 28, 2022

Ulta Beauty is partnering with Happy Returns to add Return Bar services to 1,300 brick-and-mortar locations. Through this partnership, Ulta and Happy Returns will increase the total number of Return Bar locations to more than 5,000 by the end of 2022.

Merchant Services 225

Merchant Services Returns Drop-Shipping Checkout 225

Wiser

MAY 7, 2024

However, like many in the spirits industry, they faced significant hurdles in ensuring effective in-store execution , especially for promotions in secondary locations. This gap often leads to non-compliance, missed sales opportunities, and a diluted return on investment. Here’s a PDF version of this use case.

Management 78

Management Promotions Point of Sale Location 78

Retail Focus

MARCH 9, 2023

Peel L&P has announced that NEXT, the renowned British retailer, will be making its return to Gloucester Quays, the premier outlet and dining destination in the South West. The news of its return to Gloucester Quays follows recent announcements and developments.

Returns 182

Returns Shopping Fashion Location 182

A1 Retail

OCTOBER 20, 2023

We’re thrilled to be returning to the historic market and now vibrant retail hub of Covent Garden. subject to availability The post Lush returns to iconic London location appeared first on A1 Retail Magazine.

Location 59

Location Returns Shopping Marketing 59

Retail TouchPoints

MAY 13, 2021

PayPal has acquired ecommerce returns solution Happy Returns as it continues to expand beyond payments, with the aim of becoming a “digital commerce enablement engine.” The Happy Returns purchase follows PayPal’s acquisition of coupon plug-in Honey in January 2021. PayPal has been an investor in Happy Returns since 2019.

Merchant Services 160

Merchant Services Returns Payment Services Checkout 160

Inside Retail

MAY 2, 2023

There was huge momentum behind the ‘shop local’ movement over the last few years, as consumers were restricted to certain locations during Covid-19 lock-downs, and felt connected to the success and survival of local businesses. She added that we’d perhaps never see the number of workers in the CBD return to pre-pandemic levels.

Returns 293

Returns Shopping Location Promotions 293

Retail TouchPoints

SEPTEMBER 3, 2020

Returns are a cost of doing business for any retailer. In the wake of COVID-19, returns are receiving serious (and necessary) attention for several key reasons: Retailers are spending more processing returns in stores. For retailers struggling to avoid bankruptcy or emerge from it, a growing returns quagmire could be deadly.

Returns 333

Returns Merchant Services Department Stores Shipping 333

Retail TouchPoints

DECEMBER 28, 2022

A growing retail and ecommerce business can turn an efficient process into a multi-step nightmare with inaccurate purchasing, order fulfillment and returns processes. Hence the undeniable need for robust warehouse management technologies that are future-focused and effortlessly scalable. Sophisticated Automation. System Automation.

Management 276

Management Fulfillment Drop-Shipping Employee Engagement 276

Retail TouchPoints

MAY 17, 2023

Returning to work after retirement can be a challenging experience, and it is imperative for workplaces to provide these employees with the necessary tools and support to facilitate a smooth transition and a feeling of belonging. Silvija Martincevic is the CEO of Deputy , a global platform for managing hourly workers.

Returns 304

Returns Employee Engagement Management Marketing 304

Retail TouchPoints

JUNE 2, 2023

Smart retailers are realizing that their increasingly complex omnichannel offerings have made strong supply chain management more important than ever. Another key challenge for Hot Topic’s inventory management system is ensuring its BOPIS options run smoothly even as it fulfills orders across multiple channels.

Inventory Management 267

Inventory Management Management Fulfillment Supply Chain Management 267

Retail Focus

NOVEMBER 28, 2022

Having found out that “traditional” management tools have become less relevant, brands were forced to rethink their processes to survive, stay relevant and true to their audiences. . In addition to perfecting each brand touchpoint’s management, it is the liaisons that matter the most in an omnichannel context.

Customer Experience 246

Customer Experience Management Payment Services Clienteling 246

Retail TouchPoints

JULY 19, 2023

big-box baby chain, BuyBuy Baby , shutters its doors , a familiar name has returned to the retail landscape — Babies ‘R’ Us has opened its first store in the U.S. The rebirth of Babies ‘R’ Us marks not just the brand’s timely return but also a significant reimagining of what baby retail should look like (hint, the big box is no longer).

Returns 244

Returns Brand Management Planning Location 244

Inside Retail

MAY 16, 2023

Target US is making shopping easier for customers with the option to make product returns right from their cars at no extra cost. The new returns service is already available at over 500 stores across the US and is expected to reach all 2000 Target locations in the next few months. The post Target US aims to simplify returns.

Returns 130

Returns Drop-Shipping Customer Experience Shipping 130

Inside Retail

JANUARY 25, 2022

However, of those sales, it’s predicted on average 30 per cent of those products bought online will be returned. . As a result, the way businesses manage online returns is an important part of the customer journey. Embrace Digital Returns. Traditional approaches to returns have some inherent problems.

Returns 130

Returns Payment Services Drop-Shipping Shipping 130

Inside Retail

MARCH 23, 2022

“Post Covid, we have seen retailers as well as various asset managers and owners looking for ways to bring people back into their centres through activities,” he said. “We The post Bounce snaps up rival as it eyes more mall locations appeared first on Inside Retail.

Location 130

Location Returns Planning Management 130

Inside Retail

MARCH 26, 2024

This fleet of electric bikes that travel around the country gives everyone the chance to experience riding them on location for free,” Andrew Garnsworthy, CEO of 99 Bikes’ parent company Pedal Group, said. I started as general manager of Advance Traders in October 2008,” Garnsworthy added. The company achieved an 82.6,

Returns 130

Returns Planning Specialty Retailers Customer Experience 130

Retail TouchPoints

SEPTEMBER 25, 2023

While we’ve returned to some sense of normalcy, the VUCA [volatile, uncertain, complex and ambiguous] proposition has become a reality,” said Dr. Thomas Goldsby, Professor and Chair in Logistics in the Supply Chain Management Department of the University of Tennessee. RTP: What impact do returns have on supply chain costs?

Returns 304

Returns Supply Chain Management Fulfillment Customer Experience 304

Retail TouchPoints

JUNE 10, 2020

Consumer-friendly and flexible return policies can be the difference between getting a new customer and losing a sale. According to proprietary research conducted by Forter, 23% of shoppers will abandon their carts if returns options are poor. Returns Abuse And Customer Expectations. This is amplified in some industries.

Returns 152

Returns Merchant Services Drop-Shipping Accessories 152

Inside Retail

JULY 27, 2021

A lot of category managers tend to think about the range they have, but not the combination of range and store. They may not realise that what might work in a large store is not necessarily what is needed in a small store or the varying requirements across stores in different location types.”. Download our white paper.

Management 234

Management Net Profit Promotions Location 234

Wiser

JUNE 5, 2023

As a small business owner, managing supply chain issues is nothing new. Fortunately, there are several strategies that you can use to ensure that your supply chain is managed properly and efficiently. It also includes managing returns from customers who may be unhappy with their purchases or have received damaged items.

Management 147

Management Drop-Shipping Shipping Supply Chain Management 147

Retail TouchPoints

APRIL 4, 2023

Here are some strategies that social media managers can use to scale reach and, in turn, increase ROI on Instagram. To measure the effectiveness of a campaign, you must understand its value in terms of return on investment. Brayden Cohen is the Manager of the Social Marketing team at Hootsuite.

Management 240

Management Advertising Marketing Accounting 240

Retail TouchPoints

MARCH 26, 2024

The supermarket retailer will close 48 stores in upstate New York and Pennsylvania that are located in the “path of totality” from 3 to 3:30 p.m. The opportunity to experience a total solar eclipse comes once in a lifetime, and we don’t want our employees to miss out,” said Patrick Bourcy, a Regional Manager at Wegmans in a statement. “We

Supermarket 263

Supermarket Returns Location Management 263

A1 Retail

APRIL 12, 2024

Liverpool ONE is also welcoming the return of The Bus Yard to Chavasse Park, partnering with the unique pop-up for a third time. The Bus Yard will also feature acoustic musical performances, helping to welcome in the summer spirit and bring people together in what is set to be the social location of the season.

Returns 59

Returns Kiosk Management Location 59

RETAIL MANAGEMENT SOFTWARE

SEPTEMBER 19, 2023

In the ever-evolving world of retail, efficient inventory management is the key to success. Retail Inventory Management Software, often abbreviated as RIMS, has become an indispensable tool for retailers of all sizes. What is Retail Inventory Management Software?

Inventory Management 62

Inventory Management Management Inventory Turnover Location 62

Retail TouchPoints

JUNE 27, 2023

Spirit Halloween is planning to open 1,500 temporary locations this fall across the U.S. The 40,000 associate and store manager positions now available also represent Spirit Halloween’s largest seasonal workforce ever. Returning store managers are also eligible for seasonal retention bonuses. ” .

Returns 254

Returns Planning Management Location 254

A1 Retail

NOVEMBER 8, 2022

Cornish Bakery, one of the UK’s fastest growing, award-winning, independent bakery companies has opened another new location in Scotland’s premier design village, Caledonia Park at Gretna Gateway. The 2,500 square foot property marks Cornish Bakery’s second Scottish location, with the company set to open a bakery per month in the coming year.

Location 105

Location ATS Returns Management 105

Retail TouchPoints

SEPTEMBER 19, 2023

This is the latest initiative in Oracle and Uber’s seven-year strategic cloud partnership and it will not only help retailers keep pace with consumer demand for on-demand delivery and returns but also streamline omnichannel customer experiences.

Returns 266

Returns Customer Experience Location Management 266

Retail Gazette

NOVEMBER 29, 2023

The central London location is where the retailer opened its first store back in 1921 and has hosted some of the world’s biggest artists including The Spice Girls, Kylie Minogue, The Weeknd and Blur for autograph signings and exclusive performances. So, what exactly does the the next chapter of HMV look like?

Returns 116

Returns Accessories Shopping Location 116

Retail TouchPoints

APRIL 26, 2024

A little less than one year after Toys ‘R’ Us made its return to the world of UK brick-and-mortar via nine shop-in-shops in WHSmith stores, TRU parent company WHP Global has announced plans to expand the partnership and add 30 new locations by this summer. Locations and opening dates will be announced in the coming weeks.

Shopping 182

Shopping Location Shipping Brand Management 182

Cisco Retail

OCTOBER 6, 2021

In th e final installment of our “ Networking for the Hybrid Work Era ” blog series, we dive into Cisco DNA Spaces and how it can help provide valuable location-based insights into the behavior of people and things to make workspaces safer and smarter. As our return to the workplace progresses, it’s exciting to see empty spaces repopulated.

Management 145

Management Returns Location ATS 145