Hyken

DECEMBER 24, 2021

Tom Laird is the Founder and CEO of Expivia , a USA-based, 500+ seat omnichannel contact center located in Pennsylvania. As a call center operator, it’s essential for you to protect sensitive cardholder data. As a call center operator, it’s essential for you to protect sensitive cardholder data. What Is PCI-DSS Compliance?

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Payment Services Management Location Returns 103

Retail TouchPoints

JANUARY 19, 2024

To address these compounding problems, retailers need to re-evaluate their operating priorities by focusing on cost-cutting measures that also enhance customer experiences, such as through automation, AI or other tech. Embracing AI, enhancing data access and integrating technology across operations are pivotal.

Payment Services 333

Payment Services Merchant Services Customer Experience Consumer 333

Retail TouchPoints

JANUARY 29, 2021

For Vietnamese retail management firm Au Chau Fashion and Cosmetic Company (ACFC) , the rapid adoption of online shopping spurred by COVID-19 store closures offered an opportunity to beef up the omnichannel experience across its suite of international brands. .

Inventory Management 262

Inventory Management Management Payment Services Promotions 262

Retail Focus

NOVEMBER 28, 2022

Having found out that “traditional” management tools have become less relevant, brands were forced to rethink their processes to survive, stay relevant and true to their audiences. . On the one hand, operational changes and on the other hand, changes linked to the user experience. Acknowledging the power of technology .

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Customer Experience Management Payment Services Clienteling 246

Retail TouchPoints

FEBRUARY 16, 2022

How will we pay for goods and services? Taxes will still be tied to a physical location. Purchases are going to be taxed, and it’s likely that physical location is still going to dictate which taxing jurisdiction to apply to transactions. Brands will need to invest in compliance. Payments could look very different.

Payment Services 246

Payment Services Location Consumer Fulfillment 246

Inside Retail

APRIL 29, 2023

The acceptance of cash has started to trend upwards again, but payment technology is helping businesses to deliver consistently better experiences, so what does the future hold? And how can businesses be ready for evolving payment technologies? Consumers, too, preferred to use contactless payments or to shop online.

Merchant Services 130

Merchant Services Payment Services Customer Experience Point of Sale 130

Retail TouchPoints

NOVEMBER 3, 2021

Buzek forecasts very strong growth for these solutions during the next two years, with self-checkout rising 178% , contactless payment climbing 190% and payment via consumers’ mobile devices increasing 300%. They also help associates improve efficiency and better manage critical tasks such as checking inventory levels.

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Payment Services Checkout Fulfillment Kiosk 339

Retail TouchPoints

AUGUST 9, 2023

Financial services and POS solution Square has launched a new consumer-facing app that lets customers search, discover and book appointments with beauty and personal care professionals. Additionally, businesses can solicit private feedback through the app to better improve operations and customer service.

Merchant Services 206

Merchant Services Payment Services Customer Experience Consumer 206

Retail TouchPoints

JULY 3, 2023

stores and 12X digital revenue growth over the past few years — has required Snipes to reimagine the approach it took in Europe while powering operations with a strong technology stack. “ Order Management Upgrades Put Shoppers in Control Flexibility is another important part of operations. There’s a lot on the line.”

Management 261

Management Payment Services Drop-Shipping Marketing 261

Small Biz Trends

DECEMBER 6, 2022

A point-of-sale system is one of the best tools for small businesses looking to accept payments. Point-of-sale systems enable business owners to be more agile with their payment processing and forego using the cash drawer. A point of sale (POS) system is used to accept payments, like a cash register. Brilliant POS.

Point of Sale 115

Point of Sale Payment Services Merchant Services Inventory Management 115

Secure Retail

JUNE 28, 2023

Secure Retail is an established provider of secure and bespoke omnichannel payment solutions, delivering vendor-agnostic payment gateways, hardware, software solutions and associated managed services. The whole process of working with us in Europe is now faster, easier and more cost effective.

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Payment Services Shipping Accounting Location 52

Retail TouchPoints

APRIL 14, 2023

In recent years, the financial landscape has changed dramatically with new economic challenges making it increasingly difficult for consumers to commit to recurring monthly payments. Against this backdrop of economic uncertainty, consumers are finding ways to manage their budgets while also staying loyal to the brands they love.

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Payment Services Consumer Accounting Advertising 254

Retail TouchPoints

JUNE 2, 2023

Smart retailers are realizing that their increasingly complex omnichannel offerings have made strong supply chain management more important than ever. They are at the cusp of all things digital, which drives us on everything, from payment options to search — and ultimately, from a merchandising platform standpoint.

Inventory Management 250

Inventory Management Management Fulfillment Supply Chain Management 250

Retail TouchPoints

MAY 27, 2022

including new payment and checkout options, personalized styling facilitated by smart mirrors and upgraded delivery and return options. COS (which stands for Collection of Style) is owned by H&M and currently operates 13 locations across the U.S.

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Checkout Payment Services ATS Returns 280

Retail TouchPoints

AUGUST 11, 2022

For newer gift card programs, the program is just one responsibility among many others, while larger, more established programs may have a dedicated gift card manager with a small team. The goal of a gift card program may seem simple: to establish sales within your own brand’s retail locations and online store.

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Payment Services Management Fulfillment Location 236

Retail TouchPoints

JUNE 16, 2021

The M&A process is highly involved, and acquirers are becoming increasingly sophisticated. We advise our clients to begin the process at least 12 months in advance of their anticipated exit date so they can do everything possible to achieve the best results at a potential sale. But what exactly does that process entail?

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Payment Services Marketing Advertising Accounting 149

365 Retail

APRIL 29, 2024

Finding the perfect venue for your event can be a daunting task, but with the right approach, you can secure your ideal location without any unnecessary stress. Here are seven steps to help you navigate the venue sourcing process with ease: 1. Additionally, tap into your professional network for recommendations.

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Location Payment Services Planning Management 52

Frank Mayer

APRIL 21, 2022

Self-service kiosks continue to rise in popularity as a powerful tool benefitting businesses and their customer experience strategies. With this rise in interest comes more inquiries about everything from payment options and ADA compliance to software integration. Should I consider self-service for my business?

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Kiosk Payment Services Outdoor Point of Sale 84

Retail TouchPoints

JUNE 23, 2023

Increasingly, however, their focus has turned to the large amounts of data processed at the “edge,” and not just transactional information: inventory, sensor, capacity, video, performance — across tens to hundreds of devices in each store. Edge systems process data in real time.

Payment Services 260

Payment Services Customer Experience Promotions Point of Sale 260

Retail TouchPoints

MARCH 21, 2022

Imagine a retail location where customers using an AR-powered mirror can see how clothing looks on them without ever entering a changing room. Many of these experiences are already coming to life at big box retailers, which are offering services like checkout-free contactless payment options, AR immersive experiences and self-checkouts.

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Payment Services Checkout Supply Chain Management Customer Experience 253

Small Biz Trends

JUNE 29, 2023

The customer service representative emerges as a pivotal figure, often embodying the company’s image. This article details the specifics of crafting a precise and comprehensive customer service representative job description tailored for a small business environment. Processing payments and refunds.

Payment Services 75

Payment Services ATS Accounting Fulfillment 75

Inside Retail

JANUARY 14, 2024

According to multiple speakers on day one of the NRF conference, including Ekta Chopra, chief digital officer of ELF Beauty, Ludovic Maire, director of product management at Ssense, John Furner, chief executive officer of Walmart US, and Marc Benioff, chief executive officer of Salesforce, the future is Generative AI or bust. per cent.”

Payment Services 130

Payment Services ATS Checkout Customer Experience 130

Inside Retail

MARCH 19, 2024

Shopback’s decision to terminate its buy now pay later (BNPL) service in Malaysia and Singapore has sparked discussions and raised pertinent questions about the future of digital payment solutions in the region. According to a statutory declaration, Pace was unable to continue business operations “by reason of its liabilities”.

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Merchant Services Payment Services Finance Apparel 130

Retail TouchPoints

JUNE 22, 2022

Some of the biggest changes include new capabilities and integrations with Twitter that will enable additional social commerce options; Google , which will help retailers connect with shoppers near their brick-and-mortar locations; and iOS , which will let retailers use iPhones to accept contactless payments.

Merchant Services 262

Merchant Services Payment Services Social Commerce Shopping 262

Cisco Retail

AUGUST 16, 2022

Transit fleet operators work towards achieving on-time performance and vehicle reliability in order to attain safety, cost, and ridership goals. That requires deploying new technologies to improve operational efficiency and predictability. Fare collection systems for plastic card or mobile payment.

Payment Services 134

Payment Services Management Location Planning 134

Retail Minded

MARCH 19, 2024

Opening a restaurant necessitates securing funding, a process that can overwhelm even the most ambitious restaurateurs. However, the financing process doesn’t have to obstruct your culinary vision. As a result, they often have expedited application processes and rapid funding turnarounds. establish credibility.

Finance 52

Finance Payment Services Planning Fulfillment 52

Retail TouchPoints

MARCH 18, 2024

Store managers will have the flexibility to open more staffed lanes and set self-checkout hours that are appropriate for their locations, although Express Self-Checkout will be available during the store’s busiest shopping times. The future likely holds a hybrid model where self-service POS coexists with traditional systems.

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Checkout Payment Services Store Operations Customer Experience 208

Retail TouchPoints

FEBRUARY 3, 2021

Following the fall 2020 launch of its Amazon One contactless biometric palm reader in two Amazon Go stores, the retailer has rolled out the technology to a total of eight retail locations throughout the Seattle area, according to reporting in TechCrunch and other publications.

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Location Checkout Accounting Management 285

Retail TouchPoints

JULY 23, 2020

For the time being, however, 96% of the retailer’s approximately 1,400 stores — operating under the Men’s Warehouse , Jos. Bank , Moores Clothing for Men and K&G brands — have returned to operation after closing due to the pandemic. Ulta currently operates 1,264 stores. Tailored Brands Appoints Chief Restructuring Officer.

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Location Payment Services Planning Store Operations 147

365 Retail

FEBRUARY 1, 2024

PoS systems are becoming essential for managing everyday commercial operations, from simple payment processing to inventory management and sales analytics in retail companies. Modern PoS systems often offer cloud-based or remote access features, allowing managers to monitor business operations from anywhere.

Merchant Services 52

Merchant Services Payment Services Inventory Management Management 52

Inside Retail

NOVEMBER 14, 2022

This means adopting new-generation technologies such as digital signage, powered by a robust operating system, enabling remote management, personalisation and interactivity with in-store signage. “As Traditional operating systems can’t keep up on processes, costs, or implementation,” says Hanns.

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Kiosk Payment Services Promotions Customer Experience 291

Clover - Retail

MAY 15, 2024

When to use a barcode scanner for inventory management Barcode scanners are the best way to track inventory from the receiving dock to checkout. They are a simple solution that reduces stockouts, inaccurate inventory levels, and poor order management when used correctly. Not with a barcode scanner though.

Payment Services 52

Payment Services Inventory Management Checkout Management 52

Retail Minded

MARCH 29, 2024

For retailers looking to expand their operations, securing financing is a crucial step to fuel growth. Whether opening new locations, renovating existing stores, or investing in technology and inventory, retail expansion requires significant capital investment. However, you must first understand the available options.

Finance 95

Finance Merchant Services Payment Services Boutique 95

Retail Minded

MARCH 2, 2022

Some even perform critical tasks to complete the entire retail process. But can Robotic Process Automation (RPA) take retail automation to the next level? The retail industry has been employing RPA to smoothen its operations and gain growth momentum to overcome multiple problems. That’s where robotic process automation can help.

Payment Services 52

Payment Services Inventory Management Promotions Accounting 52

Retail TouchPoints

MARCH 22, 2021

Autonomous convenience store retailer Wundermart is expanding its operations, with plans to open more than 10,000 checkout-free stores in a partnership with contactless checkout company AiFi. Currently, human intervention is only needed for checking and refilling shelves, and even that process is largely guided by the software. “We

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Payment Services Checkout ATS Kiosk 306

Inside Retail

MARCH 21, 2022

Automate your shipping process. An employee who would spend most of their time processing shipping labels can now focus on customer service, marketing, or other business activities. Finding the cheapest way to ship a package doesn’t have to mean using the slowest service. Take advantage of shipping discounts.

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Shipping Merchant Services Payment Services Accounting 246

Retail Bound

APRIL 13, 2024

From the manufacturers to the distributors, to your retail store – there are many factors and unexpected costs to consider during the shipping process that can be often overlooked. Traditional Inventory: Beyond the Basics Operational Dynamics: Retailers purchase products in bulk, store them, and then ship them out as orders come in.

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Drop-Shipping Shipping Merchant Services Payment Services 98