Retail TouchPoints

FEBRUARY 15, 2024

Image courtesy Foot Locker) It all begins with a weekend-long activation at Foot Locker’s “Home Court” installation in Indianapolis during All-Star Weekend. Developed in partnership with MeetKai , the new virtual experience will feature exclusive access to players, merchandise, contests and more. 19 launch on Prime Video. brands”).

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Retail TouchPoints

AUGUST 24, 2022

Are “retailtainment” and “experiential retail” essentially different names for the same thing? Retailtainment concepts tend to downplay a key element of retail — actually selling products — and amplify a partnership or association with a well-known pop culture, hospitality or even food brand.

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Retail TouchPoints

APRIL 4, 2023

government to the general public, more people are closely scrutinizing the actions of social media giants. We’re saying that we’re going to tune the AI for something else: to make you feel better, and to show you things that make you feel more positive.” From the U.S. That is, until now. “I

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Retail TouchPoints

JULY 21, 2022

But as more outside forces shine a spotlight on how those behaviors are turned into data that is leveraged for monetary gain, consumers are looking for more control over their information — and marketers are scrambling to keep pace. Now, other hot-button issues are adding fuel to the data-transparency fire.

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Marketing Advertising Consumer Customer Retention 268

Retail TouchPoints

APRIL 27, 2021

Amazon is well known for being one of the largest retailers in the world. What’s less well-known is that thousands of other retailers are using Amazon technology to power their businesses. Maybe you’ve heard about the cashierless Just Walk Out tech now being used by retailers like Hudson ? Call centers at Morrisons and Petco ?

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Retail TouchPoints

SEPTEMBER 15, 2021

As consumers head back to physical stores, malls and shopping centers are striving to remain relevant parts of shopper journeys that have been dramatically reshaped. At its core, “Blend Space” encourages the creation of “resilient, holistic, and human-centered retail experiences.”

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Outdoor Customer Experience Fulfillment Shopping 227

Retail TouchPoints

OCTOBER 9, 2023

Shoppers’ retail preferences will be unlike anything we’ve seen even just a year ago. More fluid. 1: Retailers are testing brands, hiding the parent brand. . #1: 1: Retailers are testing brands, hiding the parent brand. It’s still retail, but it’s not. It’s still retail, but it’s not. Less predictable.

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Retail TouchPoints

JUNE 2, 2023

Smart retailers are realizing that their increasingly complex omnichannel offerings have made strong supply chain management more important than ever. Retailers need to handle inventory in stores and distribution centers, keep an eye on both digital and physical shelves and keep costs down with efficient logistics and routing.

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Inventory Management Management Fulfillment Supply Chain Management 237

Retail TouchPoints

FEBRUARY 21, 2024

Hospitals and medical campuses typically look at retail as an essentially insignificant element in their patient, visitor and employee experiences. As part of HHP (Health Hospitality Partners), a healthcare amenities company, Hydra Health has implemented its experience model inside the Geisinger Henry Cancer Center in Wilkes-Barre, Pa.

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Retail TouchPoints

MARCH 25, 2024

The Retail TouchPoints team is reporting on all the news breaking before, during and after the Retail Innovation Conference & Expo , taking place June 4-6, 2024, at McCormick Place in Chicago. Keep visiting this hub to get the latest and greatest content related to the show!

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Retail TouchPoints

JUNE 29, 2022

A successful retail space uses the art of design to provide a clean, aesthetically pleasing and accessible storefront and property. But businesses should also take into consideration how their security comes into play in the space. Evaluate Your Retail Store’s Location. Evaluate Your Retail Store’s Location.

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Retail TouchPoints

OCTOBER 6, 2022

But despite the rush, retailers still have multiple opportunities to maximize both in-store sales and online conversions. The Mastercard SpendingPulse measures in-store and online retail sales across all forms of payment, providing a wealth of insights to help merchants refine and optimize their holiday strategies.

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Retail TouchPoints

SEPTEMBER 28, 2021

Some say that in the new era of retail, data is gold. Whatever valuable commodity data represents, it’s key for retailers in their quest to drive innovation and differentiation in vital areas including marketing, customer experience and product development. For others, data is oil. Privacy is now part of the marketing mix,” said Kibel.

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Retail TouchPoints

JUNE 15, 2023

A retailer’s marketing campaign is only as good as the creativity behind it, no matter how advanced the tools used to communicate it may be. This axiom is just as applicable to a modern metaverse-centered push as it is to an old-fashioned email campaign. You can go after them with your legal department. said Lehman.

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Retail TouchPoints

FEBRUARY 26, 2024

In the more than 70 years since Joseph Sherwood bought a bankrupt jewelry store in Bell Gardens, Calif., much has changed in the world, and in retail. Our customer is still a migrant, but now they are [more likely] an immigrant, so they don’t come from the Midwest, they come from south of the border.

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Retail TouchPoints

NOVEMBER 8, 2021

“This interface — a grid of thumbnails on a white background — was created by Amazon 25 years ago to sell books, and from there it got used somehow for every category and every brand,” she said in an interview with Retail TouchPoints. “As It’s more like a real store experience,” explained Singh. Her solution?

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Retail TouchPoints

SEPTEMBER 8, 2022

Retail crime is on the rise, and it’s affecting companies of all sizes. The National Retail Federation (NRF) estimates that organized retail crime cost stores an average of $1 billion in sales in 2020, up more than 50% over the last five years. Retail Crime is a National Issue.

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Retail TouchPoints

AUGUST 5, 2021

“The migration of some consumer activity to online browsing and buying indicates that if retail destinations are to maximize their revenue potential post-COVID, then they need to be able to embrace these behaviors,” said Diane Wehrle, Marketing & Insights Director at Springboard. “

Merchant Services 264

Merchant Services Fulfillment Promotions Consumer 264

Retail TouchPoints

OCTOBER 4, 2023

In response to evolving consumer behavior, many retailers are pivoting from malls and large-format stores in city centers to neighborhood locations that aim to serve the work-from-home population. Not surprisingly, many have found the data points to residential enclaves in and around cities where consumers live.

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Retail TouchPoints

MAY 24, 2022

DroneUp will broaden its drone delivery network to 34 sites, allowing Walmart to reach upwards of 4 million customers; and Symbotic robotics will be implemented at all 42 of Walmart’s regional distribution centers (DCs), up from the previous commitment of 25 DCs. . Drone Delivery Capacity to Expand to 1M Packages a Year.

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Fulfillment Shipping Management ATS 236

Retail TouchPoints

NOVEMBER 18, 2022

As more households open their doors and host gatherings for their immediate and extended family, they are returning to some old spending behaviors. Overall, 85% of respondents plan to spend up to $500 on five or more gifts for babies. ” How Families Are Adapting to New Holiday Pressures.

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Retail TouchPoints

MAY 20, 2022

According to a recent report from the Identity Theft Resource Center there was a 68% increase in data breaches in 2021 compared to 2020, awarding last year with the highest number of data breaches ever reported. A Rise in Retailer ATO Attacks. To put this figure into perspective, during Cyber 5 2021 , PerimeterX prevented more than $1.5

Accounting 247

Accounting Customer Experience Management Consumer 247

Retail TouchPoints

JANUARY 28, 2022

Things haven’t been easy of late for the retail sector. With recent missteps by social media giants like Facebook, consumers have become increasingly aware of how their personal data is collected and used. By comparison, zero-party is both more accurate, and yes, more ethical. Getting to Less Guessing.

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Kiosk Outdoor Checkout Marketing 237

Retail TouchPoints

SEPTEMBER 22, 2022

Consumers’ appetite for immersive experiences has only grown larger in the wake of the pandemic, which means brands and retailers are rethinking the role of physical spaces —in particular the unique value that brick-and-mortar stores add to consumers’ lives. Farnell: Entertainment can take many forms and engage any or all our senses.

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Merchant Services Customer Experience Shopping Visual Merchandising 147

Retail TouchPoints

SEPTEMBER 6, 2022

But for retailers, having an online strategy isn’t enough — especially if it’s an outdated one, and only designed for one generation. Their preferences and values are making it more convenient and spontaneous…more interwoven with social media…and in some cases, more like a game. More will follow.

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Merchant Services Payment Services Finance Shopping 241

Retail TouchPoints

AUGUST 4, 2022

Adding to the curious nature of this new retail concept is the fact that there’s a good chance consumers will walk away from the store with more money than they came in with (it just won’t be in the form of U.S. For those unfamiliar, Solana is a blockchain similar to the more well-known Ethereum. Web3, But in the Real World.

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Retail TouchPoints

AUGUST 3, 2020

Two years later, as consumers adapted to shutdowns designed to stem the spread of COVID-19, EY recognized that the speed of consumer transformation had greatly accelerated and that new research was needed, explained Jeff Orschell, EY’s Americas Retail Leader and Global Account Leader, in an interview with Retail TouchPoints.

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Consumer Fulfillment Retail Trends Shopping 277

Retail TouchPoints

NOVEMBER 2, 2021

But slowly, robots are getting closer to the customer, and are helping retailers optimize operations in smaller warehouses and distribution centers, and even in stores to streamline fulfillment services. The key to a successful robotics rollout is making sure these devices are more than just a cute gimmick.

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Fulfillment Kiosk Marketing ATS 270

Retail TouchPoints

MARCH 24, 2022

Majid Al Futtaim owns and operates 29 shopping malls, 13 hotels and four mixed-use communities across the Middle East, Africa and Asia, and also serves as the exclusive franchisee for Carrefour in more than 30 markets in the region. It’s got to be very specific on the needs and demographics of the community.”.

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Shopping Promotions Consumer Management 223

Retail TouchPoints

MARCH 11, 2021

The pandemic has weighed heavily on brick-and-mortar retail in general and shopping centers in particular, but the industry is now emerging into a new world with new opportunities. They wanted to get out and didn’t linger in stores, or walk around aisles or window shop.

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Retail TouchPoints

NOVEMBER 18, 2021

Retailers certainly need to know what consumers want , but perhaps an even more important question is: How do I provide it to my shoppers? Fortunately the 2021 Retail Innovation Conference, which wrapped up Nov. Want more proof? In tomorrow’s world, things can be different,” Huang added. “We

Consumer 237

Consumer Merchant Services Payment Services Advertising 237

Retail Focus

FEBRUARY 4, 2022

Gaming is a megatrend; for good reason, it’s an attractive playground for brands to get in touch with younger target groups: The community is curious, networked and active and gaming is a rapidly growing market with 176 billion US dollars in revenue (newzoo 2021) and 2.7 Retail must make better use of the potential.

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Visual Merchandising Department Stores Marketing Promotions 278

Retail TouchPoints

JULY 6, 2022

A recent Hit List published by Retail TouchPoints spotlighted five brands that have implemented best-in-class approaches to influencer marketing, livestreaming and digital selling to drive social revenue. Here’s how you can learn from their experiences. . Tap into the creator economy .

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Retail TouchPoints

JANUARY 5, 2022

“Experiential retail” is a phrase that has gotten a lot of play over the past few years. But like any hot trend that has garnered a lot of buzz (I’m talking about you, “omnichannel”), there has been confusion about what experiential retail actually entails — and how it can be done successfully.

Consumer 268

Consumer Shopping Apparel Marketing 268

Retail TouchPoints

DECEMBER 13, 2023

After years of lockdowns and digital-driven behaviors, consumers’ actions have shown how crucial the store experience is to how they shop and interact with brands. Retail TouchPoints asked experts across the store design, experience and technology realms to share the trends they believe will drive brick-and-mortar innovation.

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Retail TouchPoints

SEPTEMBER 16, 2022

And at a time when knowing and resonating with your customer is the key to survival, retail brands are hoping to get further context. Context is essentially what the Retail Influencer CEO Forum was designed to provide. They also want to feel represented in marketing materials and even in product design.

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Consumer Thrift Store Fashion Marketing 310

Retail TouchPoints

MAY 16, 2022

The key to a consumer’s heart involves much more than offering convenience or an appealing product assortment, according to Retail Innovation Conference and Expo keynote speaker Ken Hughes. To really reach today’s customers, retailers need to create loving relationships with them. Leveraging the Language of Love in Retail.

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Consumer Customer Experience Fulfillment Returns 241