Theatro

JUNE 15, 2022

In our analysis with this retail client, we found that store labor planning models could be reduced annually by several hundred thousand to greater than a million dollars, depending on the number of stores. in increased revenue due to repurposing labor and applying reclaimed training time to customer engagements on the sales floor .

Employee Engagement 98

Employee Engagement Returns Customer Experience Planning 98

Inside Retail

AUGUST 31, 2023

It is this trust between leadership and their employees that sets the tone for employee engagement and performance. While the implications of the role of digital technology in creating trust can seem daunting, it is paramount for any company looking to stay ahead of the competition and ensure a good return on investment.

Employee Engagement 130

Employee Engagement Management Accounting Promotions 130

Theatro

APRIL 5, 2023

The retailer wanted to reimagine its customer service and its frontline employee engagement with a modern and accessible solution that would connect its entire team—leadership, groups and individual associates—in real-time. Our goal as company was to refine our productivity,” says Michael Wynn, President from Sunshine Ace Hardware.

Employee Engagement 52

Employee Engagement Management Location Accounting 52

Retail TouchPoints

JUNE 27, 2022

So what’s the plan? The combination of fierce competition for ad space and a reduced ability to target high-intent consumers has made it increasingly difficult for businesses to get the return they need to justify the spend. For every $92 spent on marketing, only $1 is converted to a sale. Workers want to feel valued by their employer.

Advertising 254

Advertising Employee Engagement Consumer Marketing 254

365 Retail

SEPTEMBER 17, 2023

Having a partner that brings a wealth of experience can aid in strategic planning, ensuring financial sustainability during expansion phases. Foster Employee Engagement A retail manager who knows how to foster employee engagement effectively is one step closer to achieving business goals seamlessly.

Management 52

Management Inventory Management Store Layout Employee Engagement 52

Cisco Retail

JUNE 21, 2021

Specifically, for retail at the NRF Retail Converge virtual tradeshow, we’re focused on what powering an inclusive recovery can do for our customers, our partners, our sellers at Cisco — and our retailers as well, as we all gradually return to work and adapt to this new environment. Where there’s a will, there’s a way.

Employee Engagement 88

Employee Engagement Loss Prevention Returns Fulfillment 88

Inside Retail

JULY 19, 2022

This is why the battle to get people to return to the office is going to be so hard-fought and so highly questioned. Has it changed their long-term life plan? What does that mean for your employees? Work anytime: flexible work has been on the HR agenda for almost six years.

Returns 130

Returns Employee Engagement Marketing Planning 130

365 Retail

DECEMBER 7, 2021

56% of respondents highlighted the importance of physical stores, and the frontline staff working in them, as the ‘face’ of their brands’ omnichannel experience as retailers increasingly need to offer additional services such as pick up/ return in-store and delivery options linking to online channels.

Employee Engagement 52

Employee Engagement Planning Customer Experience Consumer 52

Theatro

MAY 19, 2022

With those initiatives in mind, Theatro’s team led the development of the pilot strategy, project plan, measurement strategy, and data collection plan, building consensus and earning executive support. With a plan for pilot success, testing Theatro’s solutions on-site allowed the pharmacy chain to evaluate ROI.

Store Operations 98

Store Operations Customer Experience Planning Management 98

Wiser

JULY 25, 2022

Automation allows your sales team more leeway to focus on their individual talents, leading to higher employee engagement, better consumer relationships, and eventually more overall sales. If a sales rep fails to return a potential customer’s communication in time, it can lead to a loss in revenue.

Employee Engagement 148

Employee Engagement Target Market Consumer Management 148

365 Retail

OCTOBER 5, 2021

Spanish fashion retailer, Desigual , has increased employee engagement and streamlined operational efficiencies in partnership with YOOBIC , the digital workplace solution for frontline teams. Desigual is an international fashion brand that was established in Barcelona in 1984.

Customer Experience 52

Customer Experience Visual Merchandising Point of Sale Employee Engagement 52

Theatro

MAY 4, 2020

At Theatro, we’ve been busy supporting customers across the retail landscape, both those that have been operating through this unique period and those planning their reopenings. First, frontline associates are central to evolving plans both because they define the customer experience and because they are retail’s largest expense.

Shipping 52

Shipping Store Operations Fulfillment Employee Engagement 52

Hyken

MARCH 25, 2022

This week we feature an article by Anjan Pathak, Co-founder and CTO at Vantage Circle , an Employee Engagement Platform. Thus, your customer experience team is the driving factor behind loyalty and returns in the long run. Let them enjoy their holidays and plan for their absence. Engagement Platform.

Customer Experience 62

Customer Experience Employee Engagement Returns Planning 62