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Automation: The Driving Force Behind Warehouse Management Growth

Retail TouchPoints

A growing retail and ecommerce business can turn an efficient process into a multi-step nightmare with inaccurate purchasing, order fulfillment and returns processes. It all depends on multiple factors like the size of the warehouse, the quantity of inventory and the number of orders fulfilled. Sophisticated Automation.

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5 Ways Retailers Can Tackle Wavering Customer Loyalty

Retail TouchPoints

As you develop your plans for 2023, consider these recommendations, based on the 2022 survey findings: Diversify Your Marketing Mix . Agility is key in this volatile era and having all hands on deck is key to developing proactive response plans. Moreover, companies should explore different ways to drive product awareness and engagement.

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How Retail Workers Can Be Leveraged as Effective Brand Influencers

Retail TouchPoints

So what’s the plan? The combination of fierce competition for ad space and a reduced ability to target high-intent consumers has made it increasingly difficult for businesses to get the return they need to justify the spend. For every $92 spent on marketing, only $1 is converted to a sale. Workers want to feel valued by their employer.

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Powering an inclusive recovery through retail

Cisco Retail

Specifically, for retail at the NRF Retail Converge virtual tradeshow, we’re focused on what powering an inclusive recovery can do for our customers, our partners, our sellers at Cisco — and our retailers as well, as we all gradually return to work and adapt to this new environment. The technological possibilities don’t end there.

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Sunshine Ace Hardware Nails Customer Satisfaction with Innovative Voice Technology

Theatro

The retailer wanted to reimagine its customer service and its frontline employee engagement with a modern and accessible solution that would connect its entire team—leadership, groups and individual associates—in real-time. This is especially true when it comes to order fulfilment or providing customer assistance.

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16 Steps We’re Seeing Retailers Take to Prepare for the Next Normal

Theatro

At Theatro, we’ve been busy supporting customers across the retail landscape, both those that have been operating through this unique period and those planning their reopenings. First, frontline associates are central to evolving plans both because they define the customer experience and because they are retail’s largest expense.