Retail Focus
SEPTEMBER 9, 2021
After an exciting process of reviewing a record amount of entries, the shortlist for the third Creative Retail Awards has been revealed. The Awards recognise and reward innovation and excellence in retail design and experience from around the world. The winners and highly commended entries will be announced at a unique awards ceremony to be held at Proud Embankment on 14th October 2021.
Retail Dive
SEPTEMBER 7, 2021
The two retail names are betting on each other in a shop-in-shop rollout, but branding alone won't make their partnership work.
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Wiser
SEPTEMBER 7, 2021
How do you get your products into the hands of excited customers? Through a strong reseller network. A reseller network is your collection of partner retailers who will stock your products—they could be brick-and-mortar stores, eCommerce sites, or a mix of both. No matter which resellers you have, there’s always a level of risk in choosing the best partners for you.
Retail TouchPoints
SEPTEMBER 6, 2021
While technology’s role in retail has been apparent for some time, the current post-pandemic ecommerce environment demands that retail incorporates innovative solutions for both owner and customer. This innovation imperative, whether digital-first, touchless tech or other internet of things (IoT) customer experience, also requires the business owner to consider technology as important an aspect of company strategy as actual goods.
Speaker: Jason Cottrell and Gireesh Sahukar
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
Retail Focus
SEPTEMBER 9, 2021
Landsec has announced the launch of two new retail concepts at Bluewater in Kent. Crep Collection Club, the trend-led sneaker specialists, have opened their first standalone store, whilst accessible fashion concept brand Vanilla has launched its debut space at the destination, following the success of its established online and concession presence. Located adjacent to Jo Malone on the Upper Guild Hall, the 1,042 sq ft Crep Collection Club flagship store represents a bricks and mortar debut for t
Inside Retail
SEPTEMBER 8, 2021
The retail industry is facing a skills shortage, brought on by continuous lockdowns resulting in a lack of job security and the absence of international migration. Prime Minister Scott Morrison has highlighted the?workforce skills shortage?as the “single biggest challenge facing the Australian economy” in recovering from the Covid-19 pandemic. Join Andrew Banks in a live webinar as he shares how you can leverage technology to make better hiring decisions.
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Retail TouchPoints
SEPTEMBER 10, 2021
Building connections with consumers is one of retail’s most enduring challenges, and highly tactile brands faced extra difficulty when the pandemic limited traditional in-person efforts. Madison Reed responded by building out its omnichannel experiences: in the last 18 months , the retailer has launched virtual hair coloring parties, added video consultations and introduced video screens at its Color Bars.
Intelligence Node
SEPTEMBER 6, 2021
We are excited to announce that we have completed a rebranding exercise that aligns our products and services with the evolving eCommerce landscape. Intelligence Node, a product intelligence platform that empowers online businesses to win customers and grow margins, is now positioned to better communicate our breadth of expertise and the total value of our […].
Inside Retail
SEPTEMBER 8, 2021
Australian eyewear brand Bailey Nelson is reaping the rewards of augmented reality (AR) technology following the successful launch of virtual try-ons, which have driven online sales conversion growth by over 400 per cent this year. After being forced to shut 80 stores globally during the first wave of Covid last year, the business invested heavily in e-commerce and technology to keep sales ticking over.
Retail Wire
SEPTEMBER 7, 2021
The amount of students enrolled in higher education institutions in the U.S. has fallen by 1.5 million over the past five years with 71 percent of that decline represented by males. The percentage of women attending college and earning degrees has continued to grow as a part of the whole. Nearly 60 percent of college students for the 2020-21 academic year were female, according to the National Student Clearinghouse.
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AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
Retail TouchPoints
SEPTEMBER 10, 2021
Clarus Commerce has acquired digital engagement solution provider PrizeLogic in a deal that aims to combine both companies’ core competencies and proprietary technologies. The companies seek to leverage their loyalty, rebate and promotion solutions to help retailers drive engagement. A recent Clarus Commerce study found that 68% of shoppers believe their loyalty is more difficult to maintain than ever before.
Retail Focus
SEPTEMBER 10, 2021
Burlington Arcade, the historic retail destination in London’s Mayfair, has announced that luxury homeware house Thomas Goode & Co have relocated to the iconic London shopping destination. The renowned label – home to the world’s finest tableware, china, silverware and glassware, stocking global brands including Hermes, Vivienne Westwood, Christian Lacroix and Missoni – has been based in Mayfair for almost 200 years, and is delighted to now present their luxury tablew
Inside Retail
SEPTEMBER 7, 2021
Retailers around the country were left reeling over Father’s Day weekend as Australia Post made the decision to temporarily cease all parcel collections to help cope with overwhelming demand. Retailers who are wholly reliant on large-scale delivery providers such as Australia Post should take this announcement as a stark warning for the months ahead.
Retail Wire
SEPTEMBER 8, 2021
The percentage of American workers who intend to remain on the job after age 62 dropped to 50.1 percent, according to a July labor market survey by the Federal Reserve in New York. Those planning to work past 67 also fell from 34.1 percent last year to 32.4 percent now. Many older Americans with jobs are less inclined to seek new ones than in the past.
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Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
Retail TouchPoints
SEPTEMBER 10, 2021
United Parcel Service (UPS) plans to buy Roadie , a delivery platform supporting local same-day delivery across the country. Roadie’s crowdsourced network of 200,000 drivers have delivered orders to more than 20,000 ZIP codes, according to the company. Financial terms of the acquisition, which is expected to close in Q4 2021, were not disclosed. Roadie, which employs drivers using their own vehicles, can encompass shipments that aren’t compatible with UPS processes, such as perishables or items
Retail Focus
SEPTEMBER 9, 2021
To celebrate diptyque’s 60th anniversary, StudioXAG’s creative team bring to life the Maison’s vision of an immersive globetrotting extravaganza. To mark the milestone, the pioneering parfumerie Maison has launched five limited edition scented creations dedicated to the spirit of each destination. Visitors are given the chance to travel the world from West to East, learning something new about diptyque at every stop.
Inside Retail
SEPTEMBER 6, 2021
Profit reporting season for retailers listed on the Australian Securities Exchange (ASX) will, in all likelihood, post some positive results despite the doom and gloom of Covid-19. The ASX has climbed to record heights through lockdowns and the economic rollercoaster of the past 18 months and every indication suggests that the major listed retailers have fared remarkably well on sales and profit growth through Covid-19.
Retail Wire
SEPTEMBER 7, 2021
Joan MacDonald was 71 and in poor physical shape when her fitness coach daughter told her that she needed to make changes or have her health deteriorate. She began watching what she ate and working out. Four years later she has 1.4 million followers on Instagram who check in to get advice and see what Ms. MacDonald is up to. She has become a “grandfluencer,” a small but growing list of people over 70 who are inspiring others via social media.
Speaker: David Worrell, CFO, Author & Speaker
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
Retail TouchPoints
SEPTEMBER 9, 2021
The activewear category, boosted by the pandemic, has maintained its momentum even through supply chain challenges and the threat of the Delta variant. Lululemon , Under Armour and Athleta all posted strong Q2 2021 financial results, on top of several recent deals and developments in the space demonstrating how much interest there is in the category.
Retail Focus
SEPTEMBER 7, 2021
Global design brand Andrew Martin has opened a new showroom at the Design Centre Chelsea Harbour , creating the ultimate stage for discovery. With its current showroom based on the ground floor of the North Dome focusing on fabrics and wallpapers, the new pop-up covers 2,500sq ft showcasing a rich selection of artwork and furniture. Founded in 1978, Andrew Martin has been at the forefront of global design.
Inside Retail
SEPTEMBER 5, 2021
Australian bag brand Crumpler has appointed voluntary administrators and is up for an urgent sale, after the company determined its current cash flow couldn’t keep it afloat. PKF Melbourne’s Jason Stone and Glenn Franklin were appointed as administrators at a board meeting on 31 August, and are hopeful that a sale will occur on a going concern basis.
Retail Wire
SEPTEMBER 8, 2021
Publix, which has expanded up the East Coast from its Florida home, is veering a bit westward with its next move to open its first store in Kentucky. Publix expects to open the 55,000-square-foot store, which will be located in eastern Louisville, in the fourth quarter of 2023. “Moving into Kentucky is a natural progression for our company, and we are excited to serve and be a part of this vibrant community,” Publix CEO Todd Jones said in a statement.
Advertiser: ZoomInfo
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Retail TouchPoints
SEPTEMBER 10, 2021
We saw curbside pickup surge during the pandemic. But as consumers crave to get back into stores, how will demand change? Will we continue to see retailers invest heavily in refining and optimizing the curbside experience? Join Alicia Esposito of Retail TouchPoints, and Aptos’ Dave Bruno and Richard Willis, as they discuss how retailers can turn “click and collect” into “click and CONNECT.”.
Retail Focus
SEPTEMBER 7, 2021
VIA Outlets have announced the launch of its new sustainable pop-up initiative the ‘Re.Love’ pop-up store. The concept is part of VIA Outlets ’ wider strategy with the ambition to go “Beyond Sustainable” and create an even more positive and regenerative approach to outlet shopping. It will be the first-ever pop-up store from VIA Outlets offering sustainable collections and initiatives from existing brands and new brand partners.
Inside Retail
SEPTEMBER 5, 2021
As lockdowns continue across Australia, many households are doing something they may not have considered just 18 months ago: ordering groceries online. Australia’s supermarket duopoly, Coles and Woolworths, have raced to implement new technology and transform labour arrangements to keep up with the e-grocery boom. Both are investing in “smart” warehousing and distribution systems with various degrees of automation, as well as making extensive use of app-driven gig workers for grocery picking and
Cisco Retail
SEPTEMBER 9, 2021
Today, Cisco made a new commitment to reach net zero across all Scope 1, Scope 2, and Scope 3 emissions by 2040 (which includes our product use, operations, and supply chain) with an interim goal to reach net zero across all global Scope 1 and Scope 2 emissions by 2025. As one of Cisco’s early employees, I have seen our commitment to environmental sustainability grow and strengthen over the years.
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Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.
Retail TouchPoints
SEPTEMBER 10, 2021
Amazon will let Whole Foods customers “skip the checkout line” at two new Just Walk Out-enabled locations, in Washington, D.C. and Sherman Oaks, Calif., set to open next year. Amazon’s Just Walk Out (JWO) technology uses a combination of computer vision, sensor fusion and deep learning to allow customers to shop as they normally would, then leave the store with the items they’ve collected without going through a checkout line.
Retail Focus
SEPTEMBER 7, 2021
Located at 12 East 57th Street, home of the legendary Tourneau TimeMachine, the new Bucherer 1888 flagship store is a three-story tall, almost 1,700-square-metre expanse. With captivating custom designs, lounges and bars, art installations and the introduction of their highly successful Bucherer BLUE and Bucherer Fine Jewellery collections to the US market.
Inside Retail
SEPTEMBER 5, 2021
A number of retailers have been analysed as part of a wide investigation into the quality of information given up in the first annual modern slavery statements reported to the ASX, with Woolworths coming out on top of the 100 companies ranked. The investigation, carried out by Monash Centre for Financial Studies, found that there was a wide variation in the information given as part of these statements, and that the most common risks identified were forced labour, child labour and debt bondage.
Cisco Retail
SEPTEMBER 9, 2021
The pace of digital transformation has accelerated[1]. In the past year and a half, business models have changed, and there is a need for enterprises to quickly improve the time taken to launch new products or services. The economic uncertainty has forced enterprises to reduce their overall spending and focus more on improving their operational efficiencies.
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When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.
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