Retail TouchPoints

APRIL 21, 2021

Expanding your market share is always a good thing. That’s why digital accessibility should be on the minds of every online retail business. Digital accessibility means making your website easy and usable for persons with disabilities to read, navigate or make purchases. Many people with disabilities rely on user-side assistive technologies, but if your site’s content isn’t built with this in mind, shopping will be difficult or impossible for them.

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Inside Retail

APRIL 20, 2021

Retail sales rose 1.4 per cent during March, according to preliminary results released by the Australian Bureau of Statistics. Turnover rose 2.3 per cent when compared to March last year, said Ben James, ABS director of quarterly economy wide surveys. “Victoria and Western Australia led the rises, after Covid-19 lockdowns impacted retail sales in February 2021,” James said.

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Retail Focus

APRIL 21, 2021

Amazon is cutting into the hair styling sector with the opening of its own salon in the UK. The bricks-and-mortar “experiential” venue is launching in London’s Spitalfields, on Brushfield Street, as a showcase for new products and the latest industry technology. Augmented reality hair consultations and point-and-learn technology will be among the innovations being tested (Amazon/PA).

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Location Planning Management ATS 325

Retail Wire

APRIL 21, 2021

Amazon.com has opened its first hair salon in London. The business, which is currently only open to employees, offers hair cutting services and uses augmented reality technology to offer hair consultations to customers. The salon also features “point and learn” technology that allows customers to point to products sold on shelves to get information on those items.

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Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Checkout

Retail TouchPoints

APRIL 23, 2021

Retail TouchPoints and design:retail have selected the next class of the 40 Under 40 — the top 40 professionals in the retail industry under the age of 40 who are paving the way for the next era of retail. This year, the publications expanded nominations to include all roles and job functions in the retail ecosystem — from ecommerce and marketing to innovation and store design.

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Management Marketing Customer Experience ATS 325

Inside Retail

APRIL 20, 2021

The Shops, Distributive and Allied Employees Association has lodged a case against a second McDonald’s franchisee in the Federal Court, claiming the owner-operator of a number of sites across South Australia denied workers paid rest breaks. Delbridge Investments, owned by Graham Delbridge, owns and operates the Murray Bridge, Rundle Mall East, and Trinity Gardens McDonald’s sites, and formerly owned the franchise at Cross Roads.

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Accounting Shopping ATS 325

Tokinomo

APRIL 20, 2021

Brick and mortar stores are considered old-fashioned and many customers are turning to online platforms to make their grocery shopping. However, there are still powerful and innovative brands that know how to attract customers in stores and engage with them. Ferrero is one of those brands!

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Retail TouchPoints

APRIL 21, 2021

Pinterest is expanding its partnership with Shopify to 27 new countries, including Australia, Austria, Brazil, France, Germany, Italy, Spain, Switzerland and the UK. The Shopify Pinterest Channel is now home to more than 1.7 million merchants. The Channel grants retailers that advertise on Pinterest through Shopify access to Dynamic Retargeting, which enables them to re-engage with Pinners who have already expressed interest in their products on Pinterest.

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Inside Retail

APRIL 22, 2021

The e-commerce industry is growing at a rapid rate, and it’s impacting brands and retailers in numerous ways. On the one hand, the accelerated state of e-commerce means there are countless opportunities for the prepared seller. At the same time, it can be incredibly challenging to keep up with trends that change almost daily. Now more than ever, it’s critical to understand the latest consumer expectations — and be ready to adapt.

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Intelligence Node

APRIL 21, 2021

Examining the increasingly digital, personalized sportswear market. As with many retail sectors, the 2020 sportswear faced some unprecedented changes due to Covid-19 — both from customers and the market at large. For starters, Covid’s impact can be seen in changing customer values. On a surface level, demand for athleisure increased. The pandemic forced stay-at-home orders […].

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Advertisement

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Wiser

APRIL 20, 2021

It’s hard to set the right price, build the perfect promotion, launch a new product, or otherwise achieve eCommerce success in your market. These challenges come up all the time during our conversations with professionals in your space—you need high-quality data , and you need to be able to trust it and act on it. To address these needs, we’ve worked hard on an online suite of solutions that extract data and turn it into actionable insights.

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Retail TouchPoints

APRIL 22, 2021

Dollar General is planning to hire 20,000 new employees in spring 2021 as it begins the process of opening 1,050 new stores , remodeling 1,750 existing locations and relocating 100 stores by the end of the year. To help onboard and guide both new and current employees, the retailer has entered an employee training partnership with Axonify. Dollar General will utilize the Axonify training platform and content marketplace to enable continuous, personalized business learning and development to its

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Inside Retail

APRIL 22, 2021

Property company Charter Hall Group has begun the construction of the $1.5 billion 555 Collins Street precinct which will house online retailing giant Amazon’s new headquarters in Melbourne. Stage 1 of construction, scheduled for completion by early 2023, is worth $750 million and comprises a 48,000sqm premium office tower. A second office tower of 32,000sqm will include premium food and beverage retailers as well as a health and wellbeing hub.

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Cisco Retail

APRIL 22, 2021

Celebrating International Girls in ICT (Information and Communications Technology) Day has never been more important. Recent data reveals a startling economic disparity caused by the pandemic – women losing jobs at almost twice the rate of men, leaving 47 million more women and girls around the world below the poverty line. This makes exposing women and girls to the wide range of career opportunities available in IT – the world’s fastest-growing job sector – critical to helping improve the qu

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Management ATS Marketing 144

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

Shopping

Retail Dive

APRIL 21, 2021

More than half of minority-owned small businesses couldn't cover April rent, but these are improvements from March's highs, referral network Alignable found.

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Retail TouchPoints

APRIL 21, 2021

The pandemic accelerated not just ecommerce but also digital payment methods: digital wallets reached 29.3% of U.S. ecommerce share in 2020, up from 23.7% in 2019. The wallets are expected to unseat credit cards as the preferred online payment method in the coming years, according to the FIS Global Payments Report 2021. Buy now, pay later (BNPL) also thrived over the past year, rising nearly 78% to account for 1.6% of ecommerce spend.

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Inside Retail

APRIL 18, 2021

McDonald’s has unveiled an initiative to foster safe and inclusive workplace it calls Global Brand Standards. The policy will focus on four main areas: harassment, discrimination and retaliation prevention; workplace violence prevention; restaurant employee feedback; and health and safety. The company says the standards have been set to further ensure physical and psychological safety for its employees and customers. .

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Accounting ATS 264

Cisco Retail

APRIL 20, 2021

What industries do hackers primarily target for financial gain? Financial services should come as no surprise, but the hospitality industry is up there too. That’s why MITRE Engenuity focused on hacker groups Carbanak and FIN7 in the 2020 ATT&CK® Evaluation. Both groups are well known and launch highly sophisticated attacks against these and other industries, stealing more than $1 billion over the past five years, according to MITRE Engenuity.

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Accounting ATS 137

Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

Promotions

Nvidia

APRIL 19, 2021

A rising technology star in Southeast Asia just put a sparkle in its AI. Vingroup, Vietnam’s largest conglomerate, is installing the most powerful AI supercomputer in the region. The NVIDIA DGX SuperPOD will power VinAI Research, Vingroup’s machine-learning lab, in global initiatives that span autonomous vehicles, healthcare and consumer services. One of the lab’s most important missions is to develop the AI smarts for an upcoming fleet of autonomous electric cars from VinFast, the group’s autom

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Retail TouchPoints

APRIL 19, 2021

Macy’s Backstage , Lids and Carhartt all have announced expansions of shop-in-shop formats with parent and partner retailers. Macy’s plans to eventually add Backstage-branded spaces at 270 locations across the U.S.; Lids has partnered with DSW and The Shoe Company for in-store shops at locations in Canada; and Carhartt and Tractor Supply Company are expanding their successful shop-in-shop partnership.

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Shopping Planning Location ATS 299

Inside Retail

APRIL 22, 2021

The pandemic prompted every business to think differently, and even global toy chain Toys R Us realised it needed to pay more attention to its customer. “We learned that we didn’t know enough about our business. We learned that businesses can very quickly get siloed,” Cherian said. “But it helped us come up with all the exciting things we came up with last year,” Rohan Cherian, Toys R Us Canada AVP of E-commerce & Consumer Technology said at the 2021 Signifyd FLOW Summit.

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Cisco Retail

APRIL 22, 2021

IoT Services Overview. Cisco DNA Spaces is the world’s most powerful location platform that uses existing Wi-Fi infrastructure to give actionable insights and drive business outcomes. Cisco DNA Spaces IoT services has been transforming how businesses measure and interact with their environment at scale. Cisco IoT services has brought hardware, software, and services together to digitize spatial data into actionable intelligence.

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Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Nvidia

APRIL 19, 2021

To help developers hone their craft, NVIDIA this week introduced more than 50 new and updated tools and training materials for data scientists, researchers, students and developers of all kinds. The offerings range from software development kits for conversational AI and ray tracing, to hands-on courses from the NVIDIA Deep Learning Institute. They’re available to all members of the NVIDIA Developer Program , a free-to-join global community of over 2.5 million technology innovators who are revol

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Marketing 134

Retail TouchPoints

APRIL 19, 2021

Amazon CEO Jeff Bezos tackled a wide range of topics in his final letter to shareholders before he passes the CEO baton to Andy Jassy, current head of the Amazon Web Services division, later this year. In addition to discussing the recent failed unionization vote in Bessemer, Ala., climate change and how the company can continue to innovate, Bezos started the letter by touting some big stats: Amazon Prime members now number 200 million worldwide.

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Inside Retail

APRIL 22, 2021

Supermarket giant Woolworths is working to open up its online ecosystem to new suppliers and partners with the launch of a marketplace offering, driven by an investment in Australian startup Marketplacer. The marketplace, which will be called ‘Everyday Market’ will offer products in new categories, such as homewares and clothing, and will initially see Woolworths Group stablemate Big W sell products on the Woolies site later this year.

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Talking Retail

APRIL 21, 2021

The pandemic has intensified interest in ‘conscious consumption’ — defined as those who seriously consider the environmental and societal impacts of their shopping choices, new research reveals. The research by Accenture suggests that more consumers are focusing on: limiting food waste (72%), shopping more health-consciously (68%), and making more sustainable choices when shopping and will.

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Consumer Shopping ATS 132

Advertisement

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Small Biz Trends

APRIL 19, 2021

One of the best ways to attract customers to a restaurant is to give them more dining options, whether it is indoors, outdoors, or to go. If they decide to dine in, having an outdoor option is always a great alternative for diners. And this means having quality outdoor seating for restaurants in place so they can sit comfortably and enjoy their meal.

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Retail TouchPoints

APRIL 23, 2021

The retail business is dwindling world over. Even before the pandemic, retailers were dealing with strong competition and declining profit margins. Now over a year into lockdown, retailers are striving to learn from past mistakes in a rapidly changing market. Retail is a massive industry. In the United States, there are approximately 3.8 million retail establishments supporting more than a few trillion dollars in GDP.

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Inside Retail

APRIL 22, 2021

E-commerce, streaming, artificial intelligence, contactless grocery – Amazon has done it all. But the tech giant’s latest move might be the most surprising yet: hairdressing. Amazon is soon to open a new hair salon in London that’s quite different from any other. The Amazon Salon, located on Brushfield Street in London’s East End, will offer a full range of hair styling services by independent salon Neville Hair & Beauty and will range an extensive selection of professional hair care p

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Talking Retail

APRIL 19, 2021

Gin brand Beefeater is launching three ready-to-drink cans. Beefeater London Dry Gin & Tonic, Beefeater Pink Strawberry Gin & Tonic and Beefeater Blood Orange & Tonic are rolling out into convenience stores this week, retailing at £2 for a 250ml can with a 4.9% ABV. The launch also coincides with a multi-million-pound campaign launching today.

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ATS 128

Advertiser: FourKites

Direct Store Delivery, or DSD, is a common practice among global suppliers and retailers – like PepsiCo, Frito Lay, CVS, and Dollar General – and its popularity is growing, with the global DSD market expected to reach $1.19 trillion by 2027. Download this eBook for exclusive insights into direct store deliveries, challenges, benefits, and future trends.

Marketing