Sat.Apr 01, 2023 - Fri.Apr 07, 2023

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Buy now, pay later: What is the impact of flexible payments?

Tokinomo

This rising inflation is impacting the way we shop and what we add to our carts. While some social categories might still be able to enjoy a casual shopping spree, there are people who can’t even afford the essentials. What did this lead to? Retailers providing “Essential” item lines for people who are looking to save a buck and flexible payment options, especially for more expensive items.

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AI in Retail: Optimizing Operations from Supply Chains to Employee Scheduling

Retail TouchPoints

Editor’s note: This is the fourth article in our series on AI in retail. Check out our other stories, on consumer attitudes toward AI , store design applications and customer-facing applications. Be on the lookout for the fifth article, which will cover the many still-unanswered questions around AI’s present and future. The newest generation of artificial intelligence (AI) would seem to be tailor-made for the behind-the-scenes operational complexity of today’s retail organization — and in many w

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Walmart lays off over 2,300 warehouse workers

Retail Dive

Cuts have hit distribution centers in Texas and Pennsylvania, as information about the total impact of layoffs slowly trickles out.

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“Make veg the hero”: Why Woolies aims to reduce the price of healthy food

Inside Retail

Woolworths Group chief executive Brad Banducci has said one of the contributing factors in a year-on-year fall in vegetable consumption was supply chain and price constraints the sector has seen in the past year, and that the business is working to ensure healthier options are more affordable moving forward. “Price has been a major driver of that, and it’s very much on our minds – if we can make one difference in the next year, it’s going to be around the affordability [of vegetables],” Banducci

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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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Which Stores Are Now Installing Electric Car Charging Points

Retail Focus

As the popularity of electric cars grows in the UK, many stores are recognizing the need to provide electric car charging points for their customers. In this blog post, we will take a look at some of the stores that are now installing electric car charging points in the UK. Tesco: Tesco has partnered with Pod Point to install electric car charging points at over 600 of its stores across the UK.

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Why Tanger Outlets’ CEO Wants to be Less ‘Operator’ and More ‘Curator’

Retail TouchPoints

Shopping center operators are facing a new call to action: Evolve and elevate your experiences or lose your customers forever. Tanger Outlets has responded to this message with urgency as it aims to engage and acquire a younger demographic of consumers. “We’re pivoting away from being a real estate company and leaning into being an experience company,” said Stephen Yalof, CEO of Tanger Outlets in an interview with Retail TouchPoints.

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Viva Energy acquires On The Run Group for $1.15 billion

Inside Retail

Viva Energy has acquired the convenience store operator On the Run (OTR Group) for $1.15 billion from the Peregrine Corporation. The transaction will amalgamate the OTR, Smoke Mart & Gift Box and Wholesale Fuels businesses with Viva Energy. The merger will also create a network of more than 1000 convenience retail outlets which also includes the Coles Express convenience stores and Liberty Convenience businesses.

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The Fragrance Shop to Launch Flagship Store on Iconic Oxford Street

Retail Focus

Great Portland Estates (GPE) has announced that The Fragrance Shop, the UK’s largest independent fragrance retailer, will open its first experiential flagship store at 70/88 Oxford Street in London. The deal finalises the leasing for the entire development. Unit 2 at 70/88 Oxford Street will house the brand’s new store, which spans 2,300 sq ft and boasts an impressive eight-metre double-height frontage.

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Boxed to Wind Down Retail Business, Sell Software Division in Chapter 11 Bankruptcy

Retail TouchPoints

Boxed has filed for Chapter 11 bankruptcy protection and will wind down its retail operations while pursuing a sale of its software business. The ecommerce retailer will fund and protect its near-term operations and cover administrative expenses through access to its cash collateral. Spresso, Boxed’s Software-as-a-Service platform, will be transitioned into a new, separate legal entity during this period and will continue as a going concern.

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What Is Social Commerce and Why Should You Care About It?

Wiser

The online shopping experience has grown exponentially in recent years and has changed to encompass much more than just a website with an online storefront. Think about it, when was the last time you were scrolling through your social media and came across an ad for a product? Nearly every time, right? It usually goes something like this: you’re scrolling through your feed looking at normal posts when you come across an advertisement for a product.

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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BWX’s Australian operations enter voluntary administration

Inside Retail

Wellness and beauty retailer BWX’s Australian operations have been placed in voluntary administration as the company struggles to combat inventory and working capital issues. Kate Warwick, Joe Hansell and Kelly Trenfield of management consulting firm FTI Consulting have been appointed administrators, effective immediately. They intend to continue the directors’ search for a buyer for BWX’s stake in skincare brand Go-To.

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Varley’s Inaugural Global Flagship to Grace King’s Road in 2023

Retail Focus

Cadogan has announced that athleisure brand Varley will open its first European store at 110-112 King’s Road in summer 2023. The brand, founded by Lara and Ben Mead in Los Angeles in 2015, is known for creating classic, stylish, and functional clothing for women, championing quality and community. The 2,203 sq. ft store has been signed on a five-year lease and will hold a prominent position on King’s Road, joining recent arrivals Lampoo, Reformation, and self-portrait.

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How Pinterest is Monetizing its Positive Corner of the Internet

Retail TouchPoints

From the U.S. government to the general public, more people are closely scrutinizing the actions of social media giants. While one is being questioned for its privacy practices ( TikTok ) and another is being pinpointed as the primary enemy to teens’ mental health ( Instagram ), Pinterest has been watching quietly on the sidelines. That is, until now.

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Samsung engineers regret using ChatGPT after source code is compromised

Retail Wire

Samsung engineers used ChatGPT to try and fix problems with source code for identifying microchip faults. Doing so led to confidential company information being transmitted to OpenAi, the generative artificial intelligence technology maker. ChatGPT retains information so that it can continue to learn. At least three incidents of Samsung losing control of its confidential information have been tied to its use of the technology.

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Brick & Mortar Retail Relevance: How to Stay Ahead of the Curve

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

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How Twomorrow Jewellery is turning “imperfect” diamonds into must-haves

Inside Retail

Every once in a while, a brand comes along that tries to defy conventions and transcend expectations. Twomorrow Jewellery is one such example. In a world full of improbable standards, it aims to redefine the very idea of perfection. Officially launched in November last year, the Singaporean jeweller specialises in “salt and pepper” diamonds, which are diamonds that have inclusions and perceived blemishes.

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Lark London Launches First Boutique Outside Capital in Woking’s Victoria Place

Retail Focus

Independent lifestyle boutique, Lark London, has opened its first store outside of London at Woking’s Victoria Place. The 1,558 sq ft space on 7 Commercial Way showcases the brand’s signature Scandi-inspired style and features over 300 small independent brands, including The Aromatherapy Co., My Doris, and Ortigia Sicilia. Founded by Dominic and Priya Aurora-Crowe, Lark London was created to fill the gap in the market for affordable, independent lifestyle boutiques.

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Home Depot Invests $10 Million in Charitable Efforts for 2023 with Focus on Accessibility

Retail TouchPoints

The Home Depot Foundation , the charitable arm of The Home Depot , has pledged to invest $10 million in community service projects for 2023 in celebration of the 30-year anniversary of The Home Depot’s associate volunteer force, Team Depot. The Home Depot Foundation has partnered with more than 10,000 nonprofit organizations since 2011, with Team Depot donating nearly 2 million hours of time to serve veterans, respond to natural disasters and address immediate needs within local neighborho

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America has sweatshops too

Retail Wire

Data from the Department of Labor Wage and Hour Division’s “2022 Southern California Garment Survey” found some workers making as little as $1.58 an hour. “Despite our efforts to hold Southern California’s garment industry employers accountable, we continue to see people who make clothes sold by some of the nation’s leading retailers working in sweatshops,” said Wage and Hour Regional Administrator Ruben Rosalez.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Zarraffa’s launches drive-thru trial as it eyes future growth

Inside Retail

Coffee retailer Zarraffa’s has opened a drive-thru store model in Beaudesert, with an eye to introducing drive-thru-only stores nationally. The new Beaudesert outlet is located at 1 Oakland Way and is owned and operated by Jordan Wyborn and Ashley Byers, who also own four locations in Toowoomba North, Redbank Plains, Greenslopes, and Pacific Pines.

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What next for PayPal, as CEO announces he is standing down?

Retail Focus

There can be no disputing that PayPal is the biggest name in fintech. PayPal predates the moniker fintech. It has been with us since the dawn of e-commerce and was fundamental to the whole sector getting off the ground. When the world wide web was in its infancy, eCommerce seemed impossible. Not only were dial-up connections painfully slow , but there was no secure way to make payments.

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Best Buy Battles E-Waste with Recycle-by-Mail Technology Boxes

Retail TouchPoints

Best Buy will simplify responsible recycling of tablets, cords, keyboards and other electronics with a nationwide pilot of its new prepaid Technology Recycling Box. Consumers can order boxes in two sizes: small boxes that can carry up to six pounds for $22.99 and large boxes capable of carrying up to 15 pounds for $29.99. After consumers load the boxes with their old equipment, they can arrange for a UPS pickup or bring the box to a UPS drop-off location.

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Walmart to roll out EV charging stations across the U.S.

Retail Wire

Walmart plans to add electric vehicle (EV) charging stations at thousands of stores across the U.S. by 2030. The retailer currently has 1,300 EV fast-charging stations at more than 280 locations. “With a store or club located within 10 miles of approximately 90 percent of Americans, we are uniquely positioned to deliver a convenient charging option that will help make EV ownership possible whether people live in rural, suburban or urban areas,” wrote Vishal Kapadia, senior vice president of ener

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Aldi Australia CEO Tom Daunt set to become global chief 

Inside Retail

Aldi has named Tom Daunt, the CEO of its Australian unit, as its next worldwide joint MD. He will assume the role on May 1, relocating to Salzburg. According to local reports, Aldi has risen to become Australia’s third-largest grocery chain and one of the brand’s largest subsidiaries under Daunt’s leadership. Anna McGrath and Marietta Schorn will lead the local business after Daunt departs.

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Kooo Architects creates Shanghai Freitag store in 1970s textile factory

Dezeen

Japanese studio Kooo Architects has converted a 1970s textile factory in Shanghai into a store that aims to capture the ethos of messenger bag manufacturer Freitag. Located on an alley in the Xian-Suo district in central Shanghai, the store was designed to retain elements of the former state-run factory while incorporating reused material. Kooo Architects aimed to create a pared-back aesthetic utilising few finishes to reduce the fit-out's carbon impact.

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Ralph Lauren Dives into Web3 With Crypto-Focused Miami Concept Store

Retail TouchPoints

Ralph Lauren has opened a concept store in Miami that will accept cryptocurrency payments through a partnership with BitPay , according to a tweet. Marking the first time Ralph Lauren will accept crypto as payment, the store will accept cryptocurrencies including bitcoin, Ethereum, polygon and dogecoin. Products available include the Men’s Purple and Women’s Collection luxury labels as well as one-of-a-kind handbags and other accessories that will be sold exclusively at the Miami store.

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Chipotle sues Sweetgreen over its Chipotle Chicken Burrito Bowl

Retail Wire

Chipotle Mexican Grill is suing Sweetgreen for infringing on its trademark with the salad chain’s new Chipotle Chicken Burrito Bowl menu item. Chipotle’s lawyers have sent a letter to Sweetgreen asking it to change the item’s name to something less confusing, like a chicken bowl with chipotle. Sweetgreen has not responded to Chipotle’s entreaties.

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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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First Nations artists, Pride and mental health: Volley talks collabs

Inside Retail

Australian shoe company Volley has recently completed its Walk in their Shoes collaboration with First Nations artists and the National Gallery of Australia as part of its commitment to partner with organisations on projects that reflect its values. The showcase, which ran from October 2022 to February 2023, invited First Nations artists – including Hayley Coulthard, Penangke people, Sandra Saunders, Boandik/Ngarrindjeri and Scottish descent, Jimmy K Thaiday, Tribe Peiudu and John Prince Siddon,

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Employee Spotlight: Meet Hetal, Our Legal Head & Company Secretary 

Intelligence Node

I was first attracted to this company because of (i) its mission and values, (ii) its strong commitment towards its clients (iii) the chance to work with talented and motivated. The post Employee Spotlight: Meet Hetal, Our Legal Head & Company Secretary appeared first on Blog.

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Retailers Need to Close Active Directory Security Gaps

Retail TouchPoints

Retail operations are an increasingly popular target for cybercriminals. The growth of online shopping, self-checkout systems, point-of-sale transactions and other digital processes has created numerous opportunities for attackers. Employing tactics ranging from social engineering to credit card skimming, criminals can attack anywhere along the supply chain, from payment system providers to customers.

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Amazon restricts employee stock options to cut costs

Retail Wire

Amazon.com has decided to reduce employee stock awards as part of its compensation plan in the face of economic uncertainty. The company has laid off thousands of workers in recent months.

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Exploring the Advantages and Hurdles of Direct Store Deliveries

Direct Store Delivery, or DSD, is a common practice among global suppliers and retailers – like PepsiCo, Frito Lay, CVS, and Dollar General – and its popularity is growing, with the global DSD market expected to reach $1.19 trillion by 2027. Download this eBook for exclusive insights into direct store deliveries, challenges, benefits, and future trends.