Retail TouchPoints
AUGUST 29, 2022
The popular Canadian coffee chain Tim Hortons recently experienced negative publicity after multiple government agencies shed light on the company’s mobile app privacy policies and data collection methods. An investigation concluded the Tim Hortons mobile app secretly collected sensitive user geolocation data without consent even when the app wasn’t in use.
Small Biz Trends
AUGUST 30, 2022
Humans are the weakest link in building a robust defense against cyber threats. According to the latest report , 82% of data breach incidents are caused due to the human element. A strict cybersecurity policy can help you protect confidential data and technology infrastructure from cyber threats. What Is a Cybersecurity Policy? A cybersecurity policy offers guidelines for employees to access company data and use organizational IT assets in a way to minimize security risks.
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Retail Dive
AUGUST 30, 2022
The retailer is trying to navigate volatility as strong demand in electronics subsides and other players clear out their excess inventory.
Inside Retail
AUGUST 28, 2022
Pureplay online cosmetics retailer Adore Beauty says returning customers contributed 70 per cent of sales coupled with a higher than average spend last year. In its results for the year to June 30, revenue increased by 11 per cent to $200 million while gross profit rose 12 per cent to $66.5 million. EBITA was $5.3 million which the company said was in line with guidance and reflected reinvestment in the business.
Speaker: Matt Sunshine, CEO at The Center for Sales Strategy
AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.
365 Retail
AUGUST 30, 2022
UK small businesses are navigating slowing sales growth, increasing payment waiting times and persistently soft jobs results, according to the latest data from Xero , the global small business platform. Xero’s Small Business Index is based on anonymised and aggregated data from hundreds of thousands of small businesses. In the UK, it fell to its lowest point (84 points) in July since February 2021.
Retail TouchPoints
SEPTEMBER 1, 2022
Through its new For the Love of Labor program, workwear retailer Carhartt will award $175,000 in grants to four organizations committed to serving women and/or diversifying the skilled trade workforce. The retailer is committing all online sales made on Labor Day, Sept. 5, to programs supporting education, training and placing workers into meaningful skilled trade jobs.
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Inside Retail
SEPTEMBER 2, 2022
The future of the National Retailers Association is unclear after CEO Dominique Lamb resigned suddenly, within two months of the exit of long-standing chairman Mark Brodie. . Their departures follow a controversy surrounding the unexplained source of $430,000 in “policy services” in the association’s books. There have been allegations that the funds came from the tobacco industry to assist the NRA in lobbying in favour of the vaping industry.
Tokinomo
AUGUST 31, 2022
Customers have a lot of brands and products to choose from. How does one choose a type of toothpaste over another? Is there more than the price that influences the purchasing decision? Definitely yes. In this article, we are going to focus on brand perception. How do your customers perceive your brand and why it is important to know this? Plus, we are going to show you some examples of brands and how shoppers perceive them.
Retail TouchPoints
SEPTEMBER 2, 2022
Global cross-border ecommerce sales reached nearly $3.2 trillion in 2021, according to Euromonitor International, which means international expansion has a value simply too good to overlook. However, experts note that in times of economic volatility and fast-changing consumer behaviors, brands need to think strategically about their path to global growth.
Retail Focus
SEPTEMBER 1, 2022
Earlier this year, Toyota Motor Europe partnered with Dalziel & Pow to design the vision for the future of its European retailer network at a new site in Paris Nord. It confirms the central role of Toyota retailers in delivering to our customers an immersive brand experience as the company transitions to a mobility company. Toyota’s approach is fully consistent with its wider mission to go ‘Beyond Zero’ by providing memorable customer experiences which cater for all their needs.
Speaker: Steve Worthy, MBA
The rapid rise of AI-powered displays, touchless technology, and sensory marketing is reshaping the future of in-store engagement. Yet for many retail executives, the real challenge is not identifying new tools - it is knowing which signals to trust, which inputs to prioritize, and how to architect decisions that elevate in-store leadership rather than dilute it.
Inside Retail
AUGUST 29, 2022
Department store Myer has announced it will close its Frankston store in Victoria. . The retailer says it wants to divert resources to its rapidly growing online business and develop stores near the Frankston location, such as Southland, Chadstone, and Fountain Gate. “Today’s decision continues to deliver against our Customer First Plan where we will continue to make targeted improvements to our store network, reduce space and improve the overall offer for our loyal customers,” said John King, C
Tokinomo
AUGUST 31, 2022
Campaign corner. Raw Manifesto. We all love a good commercial that involves pets, right? You can see the most adorable furballs in this commercial from Stella and Chewy. Plus, you’ll see, once again, that pets show raw love and deserve the same in return and some extra food if you ask us.
Retail TouchPoints
SEPTEMBER 1, 2022
The size of the global influencer marketing market has more than doubled since 2019, to $16.4 billion in 2022, according to Statista. Despite this rapid growth rate, there are indications of a major credibility gap when it comes to influencers’ actual effectiveness. A recent consumer survey conducted by Wakefield Research for The Desire Company revealed some startling trends: 87% of consumers say it’s likely influencers don’t even use the products they advertise; 82% of consumers who have purcha
Intelligence Node
AUGUST 29, 2022
What to expect this spooky retail season As retailers worldwide work their way through the remainder of 2022, it’s time to brace for the big leagues. The major holidays of. The post The Gore and Glamor of Halloween Trends in 2022 appeared first on Blog.
Speaker: Jason Cottrell and Gireesh Sahukar
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
Inside Retail
AUGUST 31, 2022
Sydney Airport has opened the first stage of its premium luxury retail precinct in the T1 International terminal. The 2700sqm precinct will house 19 of the world’s leading sought-after luxury fashion brands along with new concepts from Heinemann Tax & Duty-Free. The first phase of store openings includes stores for Balenciaga, Prada, Bottega Veneta, Burberry, Bulgari, Moncler, Hermès, Loewe, Rolex and Saint Laurent.
Retail Wire
AUGUST 30, 2022
It’s Pumpkin Spice season once again as Starbucks and other companies bring back their fall flavors. Starbucks has expanded its selection of pumpkin-flavored items with Pumpkin Cream Cheese Muffin and Pumpkin Scone seasonal items. The chain’s Pumpkin Loaf is available year-round.
Retail TouchPoints
SEPTEMBER 2, 2022
Pinduoduo has made its most aggressive move yet into non-Chinese markets with the Sept. 1, 2022 launch of its Temu site, according to CNBC and other media reports. The site offers items across categories including apparel, jewelry, pet supplies and home and garden, many at bargain prices. Multiple women’s dresses are priced below $20 (some below $10 ) and only a few are above $50.
Retail Focus
SEPTEMBER 1, 2022
Shaftesbury has today announced that British fashion brand The Ragged Priest has opened a new flagship store in Seven Dials, the heart of London’s West End. The Ragged Priest’s Seven Dials site is set out over two floors, spanning a total of 975 sq ft, making it the fashion brand’s largest location to date. The new flagship store on 45 Neal Street provides a revitalised space designed using salvaged and recycled materials, including a 200-year-old church floor and reimagined Eko-ply fixtures mad
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AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
Inside Retail
AUGUST 29, 2022
Retail spending surged 16.5 per cent in July year-on-year as consumers spent $34.7 billion in-store and online, according to the Australian Bureau of Statistics (ABS). By month, spending was up by 1.3 per cent, the largest month-on-month rise in four months. However, Australian Retailers Association CEO Paul Zahra cautioned that on-year comparisons were impacted by the Covid-19 Delta lockdowns when businesses in NSW and Victoria were severely restricted. “July sales for clothing, footwear
Retail Wire
SEPTEMBER 1, 2022
Joe Erlinger, president of McDonald’s U.S., said a California bill that would establish a 10-person council with the authority to set pay and workplace standards for fast food restaurants in the state could lead to a minimum wage of $22 an hour. Mr. Erlnger said he objects to a law that would single out any industry, but says legislation that would support raising minimum wages and establish workplace standards would be “highly effective” if done properly.
Retail TouchPoints
AUGUST 29, 2022
Amazon is planning to shutter its home-grown urgent and primary care offering, Amazon Care, following the July acquisition of the more advanced One Medical primary care business, multiple sources report. The news was announced in an internal memo to employees from Neil Lindsay, SVP of Amazon Health Services and Amazon Stores, according to GeekWire. In the letter, Lindsay said that after months of deliberation it was decided that Amazon Care was not “the right long-term solution for our enterpris
Retail Focus
SEPTEMBER 1, 2022
Grosvenor has announced the signing of leading sports apparel brand, Under Armour, at Liverpool ONE. Trading from 3,000 sq ft on South John Street, Under Armour Liverpool ONE is set to open later this year and will stock the brand’s renowned performance sports apparel, footwear and accessories. Joining the brand’s global presence, Under Armour Liverpool ONE will deliver innovative products and experiences that are designed to enhance customer performance both in sporting pursuits and day-to-day
Speaker: Beth Sunshine, SVP, Up Your Culture
When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.
Inside Retail
AUGUST 28, 2022
Hailing from Bangkok, Khong Ngamthin is the founder and designer of fashion label Heart Made, which offers products that combine old-fashioned techniques and contemporary design. He was inspired by the ancient Thai art of hand weaving, which his ancestors spent thousands of years perfecting. His sustainable products are designed to speak to a younger generation, and are a tribute to the craftsmanship of a bygone era.
Cisco Retail
AUGUST 29, 2022
With the investment into today’s modern and agile networks, many IT organizations are searching for intelligent tools that can help simplify the complexity that comes with the advanced capabilities of today’s networks and keep up with the business demands. Topping off the complex challenges, many organizations are facing challenges on how to bridge the growing IT skill gap and automate various aspects of their network management.
Retail TouchPoints
AUGUST 30, 2022
Boxed has partnered with TerraCycle to enable customers to recycle packaging for any brand of home essentials and personal care products. The effort, which is sponsored by Procter & Gamble, lets users mail in waste using a prepaid shipping label available online. Once collected, the packaging is cleaned, separated by material composition and reduced to pellets that can be remolded to make new recycled products.
Retail Focus
AUGUST 31, 2022
River Island, one of the high-street’s most iconic names, has launched an exciting new retail concept: River Studios. This retail expansion will see River Island optimise the high street shopping experience to fit the future. River Studios will make its debut in the UK in Derby at the end of August before subsequently being rolled out to other key locations as part of River Island’s ambitious plans to reinvigorate retail.
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Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
Inside Retail
AUGUST 28, 2022
Australian fashion retailer Forever New has launched its first store in South Africa, as part of an international expansion strategy. . The brand reports it has debuted its Spring collection in concession spaces in seven Woolworths stores in the African nation. “With a strong reputation for quality, value, service and responsibility, Woolworths is an excellent fit and aligns well with our brand,” said Carolyn Mackenzie, Forever New MD. .
Retail Dive
AUGUST 29, 2022
Brands are relying on WebAR to transform their e-commerce sites into powerful AR commerce destinations.
Retail TouchPoints
SEPTEMBER 1, 2022
Heading into the 2022 peak season, everything old is new again. Nostalgia is en vogue across TV, movies, music and fashion, reviving old trends and creating new ones. At the same time, retailers are harkening back to a time in the not-so-distant past when holding too much inventory was considered an unforgivable sin. In traditional retail, you always want to minimize your inventory holding costs to avoid paying for something you might not be able to sell.
Retail Focus
AUGUST 31, 2022
Cain International (‘Cain’), the privately held investment firm, has agreed two new leases with independents at its mixed-use Islington Square development. Between them, The Bottle Cocktail Shop and Treat Medispa will take 1,400 sq ft in the north London destination as it continues to attract independent brands, with the retail and leisure space now approaching being 90% let.
Speaker: David Worrell, CFO, Author & Speaker
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
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