Retail Focus

MARCH 15, 2023

Managing a project is like solving a complex puzzle; you need to keep an eye on each moving piece and ensure everything works as it should. Project managers should also manage various resources and ensure the product is of the required quality, within budget, and delivered before the deadline. When doing all this, project managers encounter several challenges , which are amplified in larger projects with much more to think about and handle.

Management 130

Management Planning Promotions ATS 130

Inside Retail

MARCH 13, 2023

In a rollercoaster year for retail sales, a survey of retailers has indicated an optimistic outlook for store network growth. In what the national property agency CBRE described as a ‘flash survey’, 83 per cent of Australian respondents across a snapshot of the Asia Pacific region indicated expansion plans. CBRE didn’t provide a breakdown of the number of Australian retailers responding about their 2023 growth plans, but 61 per cent of them indicated they were planning to increase the quality of

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Returns Location Planning Accounting 244

Retail Dive

MARCH 15, 2023

With a new owner steering the brand, Reebok has been forging partnerships with a number of retailers seeking to grow their product assortments.

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Tokinomo

MARCH 14, 2023

Campaign corner Granny’s drink. Is Iced Tea a granny drink? Well, it depends if it’s Liquid Death Iced Tea. Also, it depends if your granny listens to heavy metal. All we can say is that here you have another amazing commercial from the well-known brand, Liquid Death.

Marketing 223

Marketing 223

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In the B2B space, digital expectations are higher than ever. Consumer platforms have made online experiences incredibly user-friendly and efficient, adding pressure for businesses to follow suit to meet the expectations of the modern B2B buyer. Take inspiration from B2C commerce strategies and adapt them for B2B digital interactions. Learn to create engaging and well-crafted consumer shopping experiences with insights and tools from Orium’s report, A Blueprint to B2B Commerce.

Shopping

Retail TouchPoints

MARCH 16, 2023

BJ’s Wholesale Club has entered a partnership with Simbe to roll out the solution provider’s automated business intelligence robot, Tally, to all 237 stores. The retailer plans to utilize the AI-powered solution to provide greater visibility into club conditions and drive deeper business insights. Tally autonomously roams club aisles multiple times per day, leveraging its computer vision capabilities to collect accurate shelf data that can help ensure products are in-stock, shelved appropr

Wholesale 275

Wholesale Location ATS Inventory Management 275

Inside Retail

MARCH 13, 2023

Research by Reluv, an online fashion retailer, in partnership with Monash University students, has revealed that about 75 per cent of Australians purchased used clothing last year. According to their Fashion Resale Report 2022, economic considerations follow sustainability as the primary two motivators of second-hand clothing purchases. The study found that 73 per cent of Australians said they purchase pre-owned apparel, 80 per cent believe they wear less than 60 per cent of their wardrobe, and

Fashion 264

Fashion Apparel Department Stores Consumer 264

Retail Focus

MARCH 16, 2023

The VM & Display Awards, an annual event honouring the most exceptional talents in retail visual merchandising and display, announced this year’s winners at a dazzling awards ceremony held in London last night. The Leonardo Hotel St Pauls served as the perfect backdrop for this prestigious gathering, as suppliers and retailers convened to celebrate the industry’s top achievers.

Visual Merchandising 162

Visual Merchandising ATS Department Stores Fashion 162

Retail TouchPoints

MARCH 16, 2023

[Editor’s note: This is the third article in our series on AI in retail. Be sure to check out our other stories on consumer attitudes toward AI and store design applications.] Since OpenAI debuted ChatGPT a little over three months ago , “generative AI” has become a hot topic and no industry has been left untouched — least of all retail. “The advancements in just three months feel like they should have taken 10 years,” said Darren Hill, Chief Digital Office at BrandX , which owns the Bon-Ton bra

Merchant Services 321

Merchant Services Visual Merchandising Advertising Management 321

Inside Retail

MARCH 16, 2023

Department store Myer will exit its Queen Street Mall flagship in Brisbane’s CBD after unsuccessful negotiations with the landlord on lease renewal terms. In a trading update, the retailer said it will continue to search for alternative locations for its CBD flagship. Myer CEO, John King, said: “Whilst we remain committed to the Brisbane market, we have been unable to negotiate a reasonable commercial outcome with the landlord and as such will continue to look for an alternative CBD locati

Department Stores 246

Department Stores Location Marketing ATS 246

Retail Wire

MARCH 14, 2023

The Justice Department yesterday filed a lawsuit against Rite Aid, claiming that the drugstore chain’s “pharmacists repeatedly filled prescriptions for controlled substances with obvious red flags, and Rite Aid intentionally deleted internal notes about suspicious prescribers. These practices opened the floodgates for millions of opioid pills and other controlled substances to flow illegally out of Rite Aid’s stores.

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Speaker: Shaunna Bruton and Kailey Holmes

Unlock the potential of customer data to create personalized retail experiences that resonate with your audience. This webinar will explore the critical role of customer data in modern retail, providing you with strategies to collect, analyze, and apply data to enhance personalization. Learn from leading retailers, like Harry Rosen, and experts on how to turn data into actionable insights that drive customer satisfaction and loyalty.

Shopping

Retail Focus

MARCH 16, 2023

Parisian-born, female-owned hair salon Myriam K has teamed up with Formroom to create a unique and luxurious space for their new salon located in the heart of Dubai. Catering to the most discerning and fashion-forward clientele, the project aimed to adapt Myriam’s Paris salon concept to the distinct demands of the Dubai and UAE market, all while maintaining the essence of French ‘savoir-faire’ Formroom conducted comprehensive research to profile target consumers and analyse com

Clienteling 147

Clienteling Fashion Location Marketing 147

Retail TouchPoints

MARCH 17, 2023

The first currency goes back to 3000 B.C. when the world’s earliest civilization developed in Mesopotamia. The retail store, on the other hand, appeared further down the road in ancient Greece, where merchants sold goods in the Agora city center. Thousands of years later, in 2009, the market for digital assets arose. As these digital assets became prevalent, so did fraud.

Merchant Services 301

Merchant Services Consumer Accessories Advertising 301

Inside Retail

MARCH 14, 2023

Globite, the luggage company, has launched its first Queensland store at Brisbane Airport, marking its return to the home market. Located at the Domestic Terminal, near Gate 24, Globite offers school cases – carried by Australian children throughout most of the 20th Century – suitcases and other bags. Globite was founded in the last 1890s and is recognised as one of the leading makers of travel bags and accessories worldwide. “Globite’s heritage cases hold a great deal of nostalgia for tr

Returns 246

Returns Accessories Location Shopping 246

Retail Wire

MARCH 16, 2023

Dollar General posted a 5.7 percent gain in same-store sales in the most recent quarter as its customers purchased everyday staples but reduced spending on discretionary purchases.

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Join Bloomreach at Innovation Fest: Summer 2024, a virtual event, to explore the future of personalized marketing and merchandising! Along with the company’s top product experts, CEO Raj De Datta will provide an exclusive look at the company’s latest AI innovations reshaping the omnichannel experience. Don’t miss out on this exciting opportunity to connect with fellow industry leaders and explore the latest trends in retail technology.

ATS

Retail Focus

MARCH 15, 2023

Operating a retail business comes with its complications, and you might be so rushed off your feet that the idea of applying for a mortgage to buy your own home seems like it’s impossible at the moment. If you do decide to take this step, then there are a few unique things to consider as a business owner. Let’s go through the main aspects worth knowing about so you can move forward with confidence.

Payment Services 130

Payment Services Accounting Promotions ATS 130

Retail TouchPoints

MARCH 15, 2023

Grove Collaborative has introduced Grove Wellness, a product hub featuring a personalization engine designed to sharpen recommendations around consumers’ evolving health and wellness needs. Grove sells more than 200 products across 40 brands in this category, including multivitamins, women’s health, digestion, immunity, sleep and beauty. Grove plans to introduce more third-party brands throughout 2023, prioritizing products that offer ingredient transparency, National Science Foundation (NSF) ce

Beauty and Health 297

Beauty and Health Advertising Consumer Returns 297

Inside Retail

MARCH 15, 2023

Australian digital payments and lending firm Latitude Group Holdings Ltd said on Thursday that a hacker had stolen personal information held by two service providers through employee login credentials. About 103,000 identification documents, more than 97 per cent of which are copies of drivers’ licences, were stolen from the first service provider, while about 225,000 customer records were stolen from the second service provider.

Telecommunications 246

Telecommunications Payment Services 246

Retail Wire

MARCH 17, 2023

Large corporations think it’s unfair that they are held to account when uppliers skirt labor laws and hire child workers to fill low-paid and often dangerous jobs. The very leverage these companies have over suppliers makes them the logical choice for making sure vendors operate within the law.

Accounting 130

Accounting 130

Speaker: David Nisbet, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Checkout

365 Retail

MARCH 17, 2023

Yodel, the UK independent parcel carrier, has announced plans to open a new depot in Longford, Coventry. The company’s sustained growth has led to the need for additional capacity, and the new facility, covering over 6.5 acres of land and at almost 135,000 sq. ft, could process and deliver up to 50,000 parcels per day at peak. This represents a 28% increase in output from the Leamington Spa depot, making it the largest within the Yodel property estate.

Location 119

Location Planning ATS 119

Retail TouchPoints

MARCH 17, 2023

Society is changing rapidly, and retail needs to evolve just as rapidly to keep up, according to the Buying Into Better: The Future of the Consumer Industry report by Deloitte. The headline is that retailers can’t just invest in outside programs or initiatives that focus on diversity and sustainability — changing demographics and customer demands must be addressed at the very foundation of the business.

Consumer 272

Consumer Marketing Accounting ATS 272

Inside Retail

MARCH 12, 2023

Alquemie Group is to open Disney100 pop-ups in Westfield malls on behalf of The Walt Disney Company. The pop-ups – which celebrate the American brand’s 100th anniversary this year – are designed to treat shoppers to an immersive experience with Disney100 merchandise toys, apparel, collectibles, homewares and photo opportunities. Richard Facioni, founder and CEO at Acta Capital and executive chairman of Alquemie Group, described it as a “great privilege” to be selected by The Walt Disney C

Apparel 246

Apparel Location ATS Marketing 246

Retail Wire

MARCH 17, 2023

Retailers are catering to their most loyal customers and focusing on everyday staples to drive sales when many Americans have reduced spending on discretionary items. Chains are also offering discounts to attract attention but doing so strategically to avoid margin erosion.

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A1 Retail

MARCH 17, 2023

New identity accompanied by launch of Artificial Intelligence Lab and appointment of new Chairman Martin Green Critizr, the specialist in customer satisfaction and experience management for commerce, has announced that it is changing its name to Goodays. The new identity reflects its mission to bring the employees of a company together around a common objective: to satisfy customers.

Customer Experience 114

Customer Experience Management Marketing ATS 114

Retail TouchPoints

MARCH 16, 2023

The turbulence of the past few years has left the world in a state of economic and political uncertainty, and the severity and impact of these varied events continue to unfold. What we know for sure is that consumer perceptions and choices are affected by culture, which also affects spending habits. To succeed in reaching potential customers where they are, your team must employ a culturally competent localization strategy to establish a competitive advantage.

Consumer 286

Consumer Target Market Marketing Accounting 286

Inside Retail

MARCH 13, 2023

WA hospitality and brewing group Triple-1-Three is set to launch a ‘Brewlounge’ concept at Perth Airport in partnership with US-based hospitality company, Delaware North. The business’ craft beer brand Otherside Brewing Co will offer travellers local beers and experimental releases at the new ‘Otherside Brewlounge’ situated in Terminal Two (T2). Otherside’s MD, James Legge, said the brand wanted to “challenge the norm” and create something really special for Perth Airport.

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ATS Location 246

Retail Wire

MARCH 16, 2023

Amazon.com sued Washington’s Department of Labor and Industries, saying the state agency violated its due process rights by requiring it to change a warehouse’s operations while the company appealed the directive. A federal judge in Seattle ruled against Amazon, leaving the company with little choice but to make the changes ordered.

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Speaker: Jason Cottrell and Brian Walker

The era of all-in-one platforms is over. Now, retail success depends on integrating a blend of diverse technologies to thrive. As customers and stakeholders expect agility and innovation, how can you meet these expectations efficiently without stumbling into complexity? Explore a customer-centric approach to navigating digital transformation in retail.

Customer Experience

365 Retail

MARCH 15, 2023

Critizr, the specialist in customer satisfaction and experience management for commerce, has announced that it is changing its name to Goodays. The new identity reflects its mission to bring the employees of a company together around a common objective: to satisfy customers. It also affirms international expansion ambitions, to grow market share across the company’s five bases in Spain, France, Japan, the Netherlands and the United Kingdom.

Customer Experience 107

Customer Experience Management Marketing ATS 107

Retail TouchPoints

MARCH 14, 2023

Two more retailers have entered the resale space to help address shoppers’ demands for sustainability: H&M has partnered with ThredUp to launch a resale program directly on H&M’s website, while footwear and apparel brand Ariat International has launched a resale marketplace called Reboot , powered by Archive. H&M’s partnership will make it the largest retailer to work with ThredUp and mark the retailer’s first resale marketplace in the U.S.

Fashion 278

Fashion Apparel Outdoor Shopping 278

Inside Retail

MARCH 15, 2023

Family-owned meat brand, Flinders + Co, will open its first retail concept store this month in Stall 13 at South Melbourne Market. The brand’s founder David Madden will be in charge of running the new retail store, which will provide a line of kid-friendly meat products that are gluten, salt, and preservative-free and contain more than 30 per cent veggies.

Boutique 246

Boutique Marketing ATS 246

Retail Wire

MARCH 16, 2023

T-Mobile plans to acquire Ka’ena Corporation and its subsidiaries, including Mint Mobile, in a deal valued up to $1.35 billion. Mint Mobile has gained popularity in recent years by positioning itself as a cheaper alternative to other wireless plans. The company’s commercials star Ryan Reynolds, who holds an ownership stake in the business.

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Planning 130

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

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